Best Buy Reviews in Kansas City, MO | Glassdoor

Best Buy Kansas City Reviews

Updated June 30, 2018
58 reviews

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Kansas City, MO Area

4.0
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58 Employee Reviews

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Pros
Cons
  • "Work life balance can be difficult being in retail sales" (in 485 reviews)

  • "Is hard to get hired on full time" (in 559 reviews)

More Pros and Cons

  1. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sprint Expert in Kansas City, MO
    Current Employee - Sprint Expert in Kansas City, MO
    Recommends
    Neutral Outlook

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Reasonable pay and leadership opportunities

    Cons

    Hours are not that great

    Advice to Management

    Don't play favorites


  2. "Moving in the right direction, somehow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LG Experience Expert in Lees Summit, MO
    Current Employee - LG Experience Expert in Lees Summit, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Easy going, Work-Life Separation (can leave work at work), can develop life skills, CEO & general company business plan is spectacular, handling change well as a whole, product knowledge training is readily available, great accommodations in several areas of the store

    Cons

    Work-Life Balance (no weekends off, ever), Not proactive in preventing employee burn out, leadership doesn’t always accept feedback well, employees can be too needy, staff is very young & inexperienced, pay is not adequate

    Advice to Management

    Be proactive in preventing burn out, pay your well performing employees above what you think they’re worth and see if they’ll reach higher for you, invest in training (soft skills, business development, etc.)

  3. "Merchandising/Inventory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Little to no micro-management, Decent pay for retail, Friendly Atmosphere

    Cons

    Management is less than knowledgeable in many areas.

    Advice to Management

    Try to work on a few different jobs to see what it is lke


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Team Specialist in Kansas City, MO
    Current Employee - Project Team Specialist in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    It feels like Best Buy really cares about its employees. Through training, benefits, and personal support, they will be there for you.

    Cons

    Depending on what location or position you are working at there may be some rather negative people that you will work with.

    Advice to Management

    Don't assume everyone is a quick learner. Be patient with new hires and help us along the way.


  5. "Great Company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cusomer Service Specialist in Olathe, KS
    Former Employee - Cusomer Service Specialist in Olathe, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Great benefits for full time. Competitive pay that can be negotiated.

    Cons

    Often difficult to find reliable staff so those who are reliable suffer. Little accountability for poor performance.

    Advice to Management

    Better accountability will ensure a more reliable staff


  6. "In charge of receiving items that comes through the back warehouse door and the dock doors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Kansas City, MO
    Current Employee - Inventory Specialist in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Have a chance to see everything that comes in the store. Learn how to do paper work and have a chance to work in the warehouse without any distractions.

    Cons

    You have to cover AP breaks, lunch, etc. You're also in charge of all carry outs, which is fine until you are in the middle of doing something like receiving and have to stop since the customer comes first.

    Advice to Management

    It can get overwhelming at times once holiday season start and have to manage to receive larger quantities of items along with keeping up with OMS orders.


  7. "Kinda meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Kansas City, MO
    Current Employee - Sales Supervisor in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    In the right store and right situation it can be a fun work environment.

    Cons

    There's a lot of internal politics that lead to people getting passed by when they deserve promotions, while people that don't deserve them continue to move through the company with no real skill.

    Advice to Management

    Don't base an employees salary on their peers but on their ACTUAL worth.

  8. "Great place to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Liberty, MO
    Former Employee - Sales Consultant in Liberty, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    At least at my store it was a family like atmosphere between most employees. Management was supportive and for the most part trusted me as an individual to get work done.

    Cons

    Not for Best Buy specifically but working retail sucks. Customers get upset over silly things even when you and management has been trying to bend over backwards for them.

    Advice to Management

    Stop being so lenient to the slackers. Give them a couple months to try and perform and if they still aren't performing then it's time to move on. So many sales have been lost because of a few employees.


  9. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Best Buy part-time (More than a year)

    Pros

    Good people, great company, better than most other retail places I have worked.

    Cons

    Hourly job with a sporadic schedule


  10. "Poor internal mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Kansas City, MO
    Former Employee - Computer Sales Associate in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Discount not much else was great

    Cons

    Shortsighted, primitive, will never evolve

    Advice to Management

    Go back to walmart


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