Best Buy Reviews in Kentucky | Glassdoor

Best Buy Kentucky Reviews

Updated February 7, 2019
83 reviews

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Kentucky

3.1
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83 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Geek Squad Repair Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Advanced Repair Agent in Brooks, KY
    Current Employee - Geek Squad Advanced Repair Agent in Brooks, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Great culture and values. Positive work environment

    Cons

    None I can think of

    Advice to Management

    Keep up the good work


  2. "Good company but hard to be hired on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Shepherdsville, KY
    Former Employee - Warehouse Associate in Shepherdsville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The people
    The Pay
    The breaks are on clock

    Cons

    Hard to be hired on if your a temp
    And safety is a concern

    Advice to Management

    Focus more on training associates properly.

  3. "There's a reason why Best Buy has such a high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MECP Autotech Installer in Lexington-Fayette, KY
    Former Employee - MECP Autotech Installer in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time

    Pros

    I think the only pros I can talk about in my 15 years of employment with this company is the employee discounts, and maybe a couple of the friends that I have met over the years. Other than that, that's it.

    Cons

    Where can I begin? After working with Best Buy since November 23rd of 2003 up until last year, I finally quit after only making 18/hr. The pay is horrible, there is extreme favoritism, it's impossible to get a weekend off, the company forces their employees to now work on Thanksgiving but the CEO and everybody else of course take off... You get wrongfully accused of things that you didn't do, oh the list goes on... It's retail. Sometimes things are good and sometimes things are bad, but when they are bad it's horrible.

    Advice to Management

    I (have) for the record worked with several people who are/were in management and there was some pretty good managers... but not all of them were good. My advice to management, treat your employees fair and don't play favoritism. It's not fair when you have been passed over and over for a crappy yearly review and told how much stuff your doing wrong... then you transfer and go to another store and you all the sudden get told how good of an employee you are and getting 4-5 star reviews... Crap.


  4. "Terrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Louisville, KY
    Current Employee - Tech in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Benefits, discounts, people, ok place to work, like what I do.

    Cons

    Tenure and loyalty means nothing. They let our department go today and gave bs reasons why. Horrible horrible company. Been there 12 years. What a waste of time.

    Advice to Management

    Do better job all around telling people about stuff like this. When job is being let go instead of just 2 weeks. Love positions they have put me in. Aka not really.


  5. "Best part time entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associaate in Louisville, KY
    Former Employee - Sales Associaate in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    company values employee development
    laid back coworkers when not busy
    part timers bonus (NO other companies do this)

    Cons

    not flexible about holidays, but they make that very clear when they interview you
    training is annoying, but worth it if you pay attention


  6. "BestBuy Mobile Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Lead in Louisville, KY
    Current Employee - Mobile Lead in Louisville, KY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount
    Works with College schedule

    Cons

    Lower pay than going with a carrier Store
    No full time positions unless at a big store
    No commission

    Advice to Management

    Upper management often sends unrealistic goals, e.g. $5000 sales on a snow day
    Leaders need to lead, not have upper management force them to target employees


  7. "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shepherdsville, KY
    Current Employee - Anonymous Employee in Shepherdsville, KY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    People there are great to work with

    Cons

    Poor pay and a silo driven leadership team that have their heads and noses in the clouds.

    Advice to Management

    Get out of your offices and talk to employees and see what their needs are and just get to know their job functions.

  8. Helpful (1)

    "Worst management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lexington-Fayette, KY
    Current Employee - Customer Service Representative in Lexington-Fayette, KY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Pay is ok
    Discount is amazing

    Cons

    Managers
    Lack of team work
    Overall bad

    Advice to Management

    Tell employees to do things that you would do yourself


  9. "Seasonal employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Cashier in Louisville, KY
    Former Employee - Seasonal Cashier in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good discount
    Coworkers were friendly and helpful

    Cons

    --very poor training
    --poor communication
    --departments functioned as separate entities making it difficult to get help or even know what you were supposed to be doing
    --managers treated seasonal employees as "warm bodies"--no consideration for other employment, training/onboarding needs, etc,
    --discount doesn't kick in for 30 days--for most seasonal employees they would not be able to use it
    --highest emphasis was on selling geek squad and signing up credit card customers.
    --didn't get shirt and nametag (supposedly required wear) until I'd worked nearly a month.

    Advice to Management

    --Better communication with new employees including more personal training focus (instead of just videos). I was never introduced to most of the managers even, and was not sure who my immediate supervisor was. Provide more support to new/seasonal employees instead of throwing them in the deep end.


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Lexington-Fayette, KY
    Former Employee - Sales in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    good discounts
    pto
    tuition reimbursement
    path to excellence
    elearning

    Cons

    managers aren't consistent
    locations aren't either


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