Best Buy Reviews in Killeen, TX | Glassdoor

Best Buy Killeen Reviews

5 reviews

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Killeen, TX Area

2.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO

5 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1974 reviews)

  • "Fun to work for and all around enjoyable" (in 331 reviews)

Cons
  • "Work/life balance can be a bit hectic particularly during holiday season" (in 522 reviews)

  • "Not Commission based, not for full time if your not in leadership team" (in 579 reviews)

More Pros and Cons

  1. "Smart Home Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Home Expert in Temple, TX
    Current Employee - Smart Home Expert in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Good for Entry Level Job. Company invests growth to loyal employees who wish to grow within the company.

    Cons

    Management is very different from store to store, and this can greatly impact your experience with for growth within this company

    Advice to Management

    Invest more time into properly training employees, rather then letting them slip through the cracks


  2. "Draining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Killeen, TX
    Former Employee - Customer Service Specialist in Killeen, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Employee discount
    Pay
    Friendly work environment

    Cons

    Scheduling based on your performance(ie: selling protection plans, getting credit cards, and taking the customer’s information).

    Advice to Management

    Teach your leads how to actually lead. Working as a team gets things done a lot faster

  3. "Inventory specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Killeen, TX
    Former Employee - Inventory Specialist in Killeen, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    The discount is the only thing that is good

    Cons

    They don’t look after employee

    Advice to Management

    Listen to you employees and stop micromanaging


  4. Helpful (1)

    "Never Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate in Temple, TX
    Former Employee - Multi Channel Sales Associate in Temple, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    I suppose I had lots of freedom... I could talk to managers easily but if it were about an issue it would be dismissed. There's not many pro's.

    Cons

    Fraternizing was a huge issue. Lack of consistent management. The expectation that you should allow customers to yell and threaten you is unacceptable. I have never been treated so poorly in my life and management literally told me that was my job. Sorry buy being personally threatened was not my job. There are too many con's. Just thinking about Best Buy makes me upset. Oh and no competitive pay. They screw you every way they can.

    Advice to Management

    Be managers! Don't let people (especially young kids) walk all over you. Enforce the rules and have expectations. If you have to teach common sense, manners, and time management skills then do it. Stop making excuses for your employees or yourself. Step up and get on the same page.


  5. "Great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Temple, TX
    Former Employee - Geek Squad, Agent (CIA) in Temple, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time

    Pros

    Great People. Still friends with most of my old co-workers.

    Cons

    Will be hard to compete with amazon.


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