Best Buy Reviews in Knoxville, TN | Glassdoor

Best Buy Knoxville Reviews

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Found 29 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
86%
Recommend to a Friend
69%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Great place"

    StarStarStarStarStar
      Current Employee - Inventory Specialist in Knoxville, TN
      Recommends
      Positive Outlook

      I have been working at Best Buy part-time for more than a year

      Pros

      People here are really great

      Cons

      Hours can be inconsistent at times

    • "Easy job but lots of drama"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Knoxville, TN
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Best Buy full-time for more than 4 years

      Pros

      Easy job, good pay, surrounded by technology

      Cons

      Drama, favrotism, customers are rude, expected to go above and beyond with no raise

      Advice to Management

      Quit the favrotism

    • "On it's way out"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Merchandiser in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Best Buy full-time for more than a year

      Pros

      The older employees tell of a time it was a good place to work.

      Cons

      It's a company on it's way out. Multiple CEO changes and diminishing sales have led to a lack of direction and upward mobility. The stores currently run on skeleton crews with too few hours and Best Buy's solution to competing with Amazon, involves turning pre-existing locations into shipping hubs without any modification or expansion.

    • "Home theatre"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Floor Associate in Knoxville, TN
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Best Buy full-time for more than 2 years

      Pros

      Very hard to get fired. Discounts can be decent if you look at your employee discounts daily (buy before the rest of the company does)

      Cons

      30min lunch breaks, "by the books"-leaves no room for growth. Ideas are irrelevant due to corporate over saruration.

      Advice to Management

      "Lock it up" stress to much for $12per hr.-note to all team leaders Managers- be open to take ideas seriously that other associates have. Just as your products are adapting so is business. (Therefore shouldn't the company and employees/ management be willing to adapt)

    • "Good Company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Best Buy Mobile Sales Associate in Knoxville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy full-time for more than 4 years

      Pros

      Great company with tons of fun people to work with.

      Cons

      Management can micromanage a lot which makes going to work unpleasant sometimes.

      Advice to Management

      Don't micromanage as much.

    • "Geek Squad Agent- highly recommend."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Geek Squad Advanced Repair Agent in Knoxville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy full-time for more than 6 years

      Pros

      Tight family work environment, great discounts, a lot of room to advance. Yearly raises that reflect your work accurately.

      Cons

      Benefits are not the best, and they do not offer paid parental leave in places where it isn't legally mandated.

      Advice to Management

      Rich company could afford to offer better benefits.

    • "Musical Instrument Sales Associate"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Musical Instrument Sales Associate in Knoxville, TN
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Best Buy part-time for more than 2 years

      Pros

      Many knowledgable people, and I was able to learn a lot about different technology that I otherwise wouldn't have had much exposure to (car audio, appliances, etc). I was offered a generous severance package when my department was eliminated.

      Cons

      Management is often inefficient, lots of red tape

    • "Good company to work for with a lot of benefits"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Best Buy General Manager in Knoxville, TN
      Negative Outlook
      Disapproves of CEO

      I worked at Best Buy full-time for more than 9 years

      Pros

      The employee discount is excellent. Good but not great pay. Friendly environment to thrive in. Lots of things to learn about in store

      Cons

      Favoritism in management, when district staff wants you gone they will find a way to make it happen, work life balance isn't great.

      Advice to Management

      Be trustworthy. It's not a good look to openly lie to employees to get them to do what you want them to do

    • "Best buy part time"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Computer Sales Consultant in Knoxville, TN
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Best Buy part-time

      Pros

      Best buy provides a friendly and fun environment that allows you to really be yourself. There are several opportunities to grow within the company if you're dedicated to it.

      Cons

      It can get overwhelming at times. Being a part time sales job, you are held to a much higher standard than other jobs. Specialty sales induction, constantly updated list of online product quizzes that are required to be completed.

      Advice to Management

      Honestly, not much needs to be said. (For my current store at least) aside from managers contradicting each other almost daily, their great and always willing to try and help.

    • "Best Buy for the Win"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inventory Specialist/Asset Protection in Knoxville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy part-time for more than 4 years

      Pros

      - Great place to bounce around and get good overall experience - Great employee discounts - The employees are friendly - Management is very easy to talk to and works closely with employees without micromanaging

      Cons

      - Not much recognition for employees that go above and beyond Only one I can think of

      Advice to Management

      Keep on doing your thing, Best Buy is hanging in there.

    Found 29 reviews