Best Buy Reviews in Miami, FL | Glassdoor

Best Buy Miami Reviews

Updated May 21, 2018
75 reviews

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Miami, FL

3.7
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75 Employee Reviews

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Pros
Cons
  • Work-life balance is difficult to perfect (in 474 reviews)

  • hours were not always the best considering im a full time student (in 544 reviews)

More Pros and Cons

  1. "Digital imaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Miami, FL
    Current Employee - Sales Consultant in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Flexibility, diversified work culture, employee discounts, store events

    Cons

    Slow process if want to grow with yhe company


  2. "It has its ups and downs but overall a good job to have to move up in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verizon Expert in Miami, FL
    Current Employee - Verizon Expert in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    The benefits and the guaranteed 40 hours a week. Paid holidays and time off. Make great contacts with other companies to move up

    Cons

    Too much work not enough pay. Customers feel entitled. Can’t help any other customer that is not Verizon related. Will get thrown in other departments while breaking your Verizon role

    Advice to Management

    To coach better

  3. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    got great discounts, met awesome people!

    Cons

    lack flexibility with hours in time shifts


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Miami, FL
    Current Employee - Magnolia Home Theater Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    The Discount, the benefits, great way to learn about the gadgets industry

    Cons

    company wise nothing. All my negative usually with customer in interaction but its not alot


  5. "Have no fun while being the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Specialist in Miami, FL
    Former Employee - Merchandising Specialist in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Good team members sometimes, also sometimes there is good pay and benefits. They try to provide accommodations for employees. It's really really really hard to try and think of any advantages or benefits of this company

    Cons

    - held accountable for the mistakes of others, and expected to do more work in half the time. When a display is set wrong, you must first fix it and then do it yourself but management will act like it's your fault
    - temperamental management— when they don't get their way, they will throw a fit him. Supervisors show no leadership ability. They don't care if you succeed. They will not help you.
    - bad employees are promoted to full time and moved into leadership roles. Often times your team leader will have a very bad attitude and be very rude, and management doesn't care as long as they do an acceptable job.

    Advice to Management

    - You need a manager training program. Promoting from within is good only if you train the managers that you promote. When managers are on a power trip just because of their position, then performance will suffer
    - STOP MICROMANAGING! If you see your employee working, let them work and do their job. You can't possibly expect them to do something in 10 minutes that takes 50 minutes


  6. "Mobile expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Miami, FL
    Current Employee - Sales Consultant in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    None favoritism will either help you or screw you

    Cons

    While you do the job of your supervisor, train new employees and perform to be in the top of the company, best buy will do a so called "better chance to bonus"changes to your pay. Basically best buy does not pays commissions but they had a fair bonus system until we started making the numbers so they changed it. Not only difficult to go up as internal interviews are a popularity contest but also impossible to have a benefits that match the hard work.

    Advice to Management

    Appreciate the loyal underpaid employees that continuously try to grow


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Stay up to date with the latest and greatest of technology. Good discount on products. Excellent experience if you're are trying to learn sales.

    Cons

    Performance is not the main reason for promotion. Favoritism lingers among upper management.

    Advice to Management

    Make promotions based on performance.

  8. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Management and motivation to grow with company. Team building events and how management cares for its employees performance, keeps you motivated

    Cons

    Salary is low but can increase with gaining higher positions. Apart from that everything else is fine. Retail will be retail


  9. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    strong coworker familial environment, calm work environment, department leads and supervisors usually awesome, probably because they still work on the floor and know what its like.

    Cons

    Specific to my division 2 store - no incentive to work harder, management is unreasonable at times, requesting inventory beyond what is necessary or below.


  10. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Miami, FL
    Current Employee - Best Buy Mobile Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    I love the people i get to work with. I have gained so much experience in customer service from working here.

    Cons

    The pay could be better and the work you do can be very tedious


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