Best Buy Mobile Sales Consultant Reviews | Glassdoor

Best Buy Mobile Sales Consultant Reviews

Updated June 20, 2018
311 reviews

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Mobile Sales Consultant

3.9
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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Easy job if you can deal with occasionally rude customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile - Sales Consultant in Hot Springs, AR
    Current Employee - Best Buy Mobile - Sales Consultant in Hot Springs, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great company to work for, relaxed environment, easy sales goals and great entry level pay. As far as retail jobs go this is on the best companies in the world, at least at my store management actually care about employees.

    Cons

    Your bonus is based on the performance of the store not just you as an individual. So if you have a weak link it will bring down the entire store.

    Advice to Management

    Top performers consistently get praise for making a sale while people who underperform get none. A lot of employees would blossom if they were given more encouragement.


  2. "SAS specialty stores were great, big box not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Beavercreek, OH
    Former Employee - Mobile Sales Consultant in Beavercreek, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 8 years)

    Pros

    Competitive salary, flexible scheduling, enjoyable teammates

    Cons

    Tons of in store politics, district level management and above couldn't care less about what's best for the employees, they treat everyone like commission salespeople despite not paying commissions, top performing stores are punished with unattainable goals the next year, favoritism rampant, benefits have been sliced to the bone for full time employees

  3. "Ehhhh...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Austin, TX
    Former Employee - Mobile Sales Consultant in Austin, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    A lot of customer engagement.
    Customers came to you.

    Decent hours

    Cons

    Low pay.
    No commission.

    Limited incentives.

    Moving up within the department was slow.


  4. "Best Buy Mobile Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Charlotte, NC
    Former Employee - Mobile Sales Consultant in Charlotte, NC

    I worked at Best Buy full-time (More than a year)

    Pros

    Great work experience.
    The store is your oyster, you can learn many things about different departments and products.

    Cons

    Great place to work, but it's still a retail job.

    Advice to Management

    Keep up with the great work, the company has made great strides.


  5. "Awesome in every way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile - Sales Consultant in Richfield, MN
    Current Employee - Best Buy Mobile - Sales Consultant in Richfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Coworkers were more like a family and the bonuses were a lovely touch.

    Cons

    Pay issues that remained unresolved.


  6. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Amazing Discount, Great People, Fun Environment

    Cons

    long hours or skeleton crews

    Advice to Management

    invest more time into your employees


  7. "Fun work for personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile - Sales Consultant
    Former Employee - Best Buy Mobile - Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    - Develop multi-level skills from customer service, product knowledge, budget/financial understanding

    Cons

    - seasonal stresses with long hours/weeks during holidays or product launches

  8. "It's a good retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Consultant in Phillipsburg, NJ
    Current Employee - Mobile Sales Consultant in Phillipsburg, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    I work as a mobile sale consultant its pretty demanding but can be rewarding
    Learn a lot with their Harvard Mentor e-learning.
    Learn what drives consumers

    Cons

    very political
    sometime corporate doesn't know what works in different areas so changes can dramatically change a stores culture

    Advice to Management

    Do what works for your store and don't destroy the have fun while being the best culture.


  9. "Great place to work to get your foot in the door for sales/tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile - Sales Consultant in Littleton, CO
    Current Employee - Best Buy Mobile - Sales Consultant in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Good benefits for full time, such as tuition reimbursement, health insurance, and PTO. The discount is amazing, and it's a fun job if you love tech.

    Cons

    It's retail, so there are always some difficult customers or even difficult employees. It's also a very complicated process sometimes.

    Advice to Management

    Don't micromanage


  10. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile - Sales Consultant in Santa Cruz, CA
    Former Employee - Best Buy Mobile - Sales Consultant in Santa Cruz, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    Pays more than minimum wage, nice break room, friendly coworkers

    Cons

    poor management, inconsistent scheduling, Black Friday 12 hour shifts and 10 hour shifts the day after Black Friday

    Advice to Management

    Be better accommodating to student's schedules