Best Buy Reviews in New York City, NY | Glassdoor

Best Buy New York City Reviews

Updated February 14, 2019
589 reviews

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New York City, NY Area

3.6
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589 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Retail Job I’ve had so Far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Customer Service Associate in New York, NY
    Current Employee - Seasonal Customer Service Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    -Everyone is friendly and will help you with any questions you have.
    -Checkout is kept considerably tidy with how many people are back there everyday.
    -Employee discounts on open boxes and snacks that you may want for lunch are awesome!
    -If you’re a good employee managers WILL take note of it, I’ve been approached by 2 managers for a position after seasonal. You can move up really fast if you are a fast learner and are dedicated to being a good employee.

    Cons

    -Since I started the week before Thanksgiving I wasn’t taught all the ropes so I’m still catching up because of it.
    -As a seasonal you won’t be able to call out so I’ve been sick twice since I got here and had to push through my shifts.

    Advice to Management

    Keep doing what you guys are doing, every manager in the store makes me feel welcomed and appreciated.


  2. "Great Job for College Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Samsung Experience Sales Representative in Bridgewater, NJ
    Current Employee - Samsung Experience Sales Representative in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Flexibility to be able to balance a full-time work schedule with a full-time school schedule.

    Cons

    Many store leaders to a poor job at leading a group of people by example. They tend to do things that they advise employees not to do.

  3. "Great starter job for teens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Westbury, NY
    Former Contractor - Customer Service Representative in Westbury, NY
    Recommends
    Positive Outlook

    I worked at Best Buy as a contractor (Less than a year)

    Pros

    great hours friendly staff and large discounts on products

    Cons

    low wages but hours make up for it.


  4. "Tightly Knit Teams with Unnecessary Corporate Red Tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Imaging Sales Associate in Long Is City, NY
    Current Employee - Digital Imaging Sales Associate in Long Is City, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Productive teams who's supervisors push for the best in you, respectable coworkers, always something to learn from your peers, room to grow in every department if you choose to learn, recognition for your hard work

    Cons

    CRWs are forced, sometimes you don't get positions you are cut out for, SLOW employee computers in an ELECTRONICS store,

    Advice to Management

    ALL Best Buys NEED Xbox, Playstation, and PSVR demos that allow customers to try out the tech. If we are going to be so adamant about "experiential selling" but not have options for customers to try in store, than whats the point?


  5. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Westbury, NY
    Current Employee - Customer Service Specialist in Westbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    -Flexible hours
    -Comprehensive training
    -Opportunities to advance

    Cons

    -Performance based scheduling
    -Minimum required hours


  6. "Not a terrible place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales in Jersey City, NJ
    Former Employee - Wireless Sales in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    Best Buy offers Health and Dental insurance, 401K, student loan reimbursement and a few other perks. All in all, it’s not really a bad job because you meet a lot of cool people and get to work with new tech.

    Cons

    It’s retail, the hours were awful and managers don’t really care about why you want a day off.

    Advice to Management

    Cool it with the pressure.


  7. "It’ okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time

    Pros

    Works with. School schedule

    Cons

    Expects a lot from you while not getting paid enough

  8. "Gain lots of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Consultant in New York, NY
    Current Employee - Mobile Sales Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Unbiased advice to customers
    Lots of experience with technology
    Learn a lot about how businesses work

    Cons

    Favoritism is the only way to move up.

    Advice to Management

    Give those who deserve leadership positions a fair chance and not just give higher opportunities to those you are “cool” with.


  9. "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    The pay was great. Best Buy pays competitively.

    Cons

    Based on a lot of goals. Also, there are a lot of favoritism with managers towards employees. Will give employees a significant raise/ position depending on how much they like you.

    Advice to Management

    Stop the favoritism


  10. "Good job but Watch management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verizon Expert in Bay Shore, NY
    Current Employee - Verizon Expert in Bay Shore, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Best Buy is definitely a place where you can grow and management will guide you to where you want to be. They will invest in you and they do care about their employees.

    Cons

    Management takes advantage of those who go above and beyond.


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