Best Buy Reviews in New York City, NY | Glassdoor

Best Buy New York City Reviews

Updated October 16, 2018
572 reviews

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New York City, NY Area

3.5
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572 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 483 reviews)

  • "Is hard to get hired on full time" (in 556 reviews)

More Pros and Cons

  1. "Great time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Yonkers, NY
    Former Employee - Sales Representative in Yonkers, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Great people-- fun time if you make the most of it.

    Cons

    Hard to get requested hours


  2. "Its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Very Understanding and flexible with hours

    Cons

    a lot of responsibility for one person

    Advice to Management

    hire more people for every section of the store

  3. "It was competitive, but fun. Very flexible with schedules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Consultant in Secaucus, NJ
    Former Employee - Computer Sales Consultant in Secaucus, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    The employee discounts are great and you are always up to date with the newest technologies releasing

    Cons

    Hitting numbers. You have to sell a certain amount of specified products and hit a revenue goal or you will be seen with a bad light.

    Advice to Management

    No advice needed. I loved my management. They protect you. During one year of the time I was there, my store was number 1 in customer service out of the 1050 Best Buy's in the world.


  4. "I love working at Best Buy the atmosphere is fun and everyone is super helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in New York, NY
    Current Employee - Best Buy Mobile Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great hours, room for growth

    Cons

    Lack of training, Way too aggressive with Best Buy apps


  5. "Inventory specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in New York, NY
    Current Employee - Inventory Specialist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 8 years)

    Pros

    The discount the hours and the techs

    Cons

    Not able to work full time

    Advice to Management

    Take care of your employees the ones who actually cares about the company


  6. "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Good job for techies who like talking tech and helping people get access to the latest and greatest.

    Cons

    Too much focus on the Best Buy Credit Card and over pressuring to sell and hit sales goals even though there is no commission or incentive to do so. Essentially being harassed into making sales.

    Advice to Management

    Either implement commission or just focus on giving good customer service not selling products and services that customers don't need.


  7. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARA in New York, NY
    Current Employee - ARA in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Pay and discounts are great

    Cons

    management can be tricky sometimes

    Advice to Management

    listen to your employees more

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Hand Volunteer in Bronx, NY
    Former Employee - Legal Hand Volunteer in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Pay and Learning Opportunities

    Cons

    Pay and Hours. Hiring Process

    Advice to Management

    Increase Pay and Hours


  9. "Warehouse Inventory work thats mindless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in New York, NY
    Former Employee - Inventory Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Great co-workers and staff members that create a good vibe in the store.

    Cons

    Boss and Management are dictators that will take advantage of unassuming workers. Assuming you need the money this job is pretty laborious at times.

    Advice to Management

    If you fire multiple veteran workers while you are understaffed right before black Friday, you should have a backup plan.


  10. Helpful (1)

    "7 year Vet with the company/ Brutally honest review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection Specialist in Riverdale, NJ
    Former Employee - Asset Protection Specialist in Riverdale, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    -CoWorkers were always great when you were getting along with eachother.
    -Great college job.
    - Great job to learn how to deal with customers/angry people.
    - Great environment when you find a good store (see Cons for more info)
    -Best Buy management pushed me to get my current job out of the company so I guess that’s a plus.

    Cons

    - Management can be a joke if the wrong people were hired.
    - Best Buy felt like High School with all the drama in it (though every non professional job is like that)
    - Retail sucks with the holidays and Best Buy always gets hit the hardest with angry customers....so knowing that you’re in for a world of pissed off Black Friday shoppers isn’t really a shocker.
    -(Personal experience) going up in the company is a joke if you don’t suck up 100% of the time.

    I was in the company for a long time, went into 2 different stores, multiple rebrandings, countless MODs and Sups, and the last store that I was in (store 2509) was a pure joke... Management is hand picked from the worst of the crop but they were liked by the GM, The GM managed a lot with her emotions which I found out first hand when she treated me like trash my last few days of working for her terribly managed store. Let alone the garbage gremlin human being of a supervisor that I dealt with every single day (the woman hated life and made her associates hate theirs which is why her turnover rate was atrocious).

    I loved Best Buy when I first started working in store 457 but my last store was pathetic and every associate that you see looking miserable there....was miserable for a reason.

    Advice to Management

    Corporate needs to inspect 2509 because it is a burning garbage fire there, and seriously do a full investigation on that shithole.


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