Best Buy Reviews in New York City, NY | Glassdoor

Best Buy New York City Reviews

Updated September 19, 2017
515 reviews

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New York City, NY Area

3.3
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515 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 431 reviews)

  • I wish I could have been a full time employee (in 500 reviews)

More Pros and Cons

  1. "Microsoft Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Expert in Bridgewater, NJ
    Current Employee - Microsoft Expert in Bridgewater, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Great discount and great people that work for Best Buy

    Cons

    Retail life is horrible, no weekends off, customers treat you like a slave

    Advice to Management

    Pay your employees better and bring back commison


  2. "Okay job little money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Levittown, NY
    Current Employee - Inventory Specialist in Levittown, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Very flexible hours. Amazing discount. Workload isn't that bad. Never really have to deal with any customers only when doing carryouts

    Cons

    We cannot take tips because Best Buy won't allow it you will loose your job if caught taking them. Managers can expect way more than they should at times

    Advice to Management

    Let us take our tips we deserve them not the company. Raise the wage to $11.50 starting

  3. Helpful (1)

    "Inventory Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Union, NJ
    Former Employee - Inventory Specialist in Union, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time

    Pros

    Huge discount on insignia (best buy's brand) products

    Cons

    Low pay considering you're doing one of the most important and the most rigorous job in the store
    Long hours on truck days
    Holiday Season is a nightmare

    Advice to Management

    Coordinate the inventory team more efficiently by having us start unloading the truck as soon as it arrives instead of making us wait
    Don't make people come in at 7 a.m. for unnecessary meetings


  4. "Think long and hard before you ever apply."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Elmhurst, NY
    Current Employee - Customer Service Representative in Elmhurst, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Get to meet a handful of cool and friendly co-workers.
    Pay and employee discount is decent.
    (This is why I rated 2/5 stars)

    Cons

    Managers that are unwilling to train you or even help you improve.
    No room for growth.
    Majority of employees lack interpersonal skills.
    Short staffed ALL the time, so customers get frustrated.

    Advice to Management

    There NEEDS to be better management, better training for employees as well as new hires considering the interview and hiring process. It feels like a every man for himself and this is not at all what I thought it would be like. Employees with OUTSTANDING communication skills should be employed, not ones that harass customers into applying for a credit card but miss to even ask the customer how was their shopping experience. You cannot expect to have a great team or a great store if you continue to have people who aren't customer driven in leadership positions. It's absolutely ridiculous that I most regular sales employees seem better suited for leadership roles than the ones that are currently "managers/supervisors". Hire people that WANT to assist customers. I love customer service and I love helping people as well as fellow employees but this is not the environment or workplace I see myself continuing with. Be more selective of who you hire to represent your store let alone your company.


  5. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Staten Island, NY
    Former Employee - Sales Representative in Staten Island, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    discounts, co workers, cool store to be in

    Cons

    minimum wage, unorganized management


  6. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Riverhead, NY
    Former Employee - Customer Service Specialist in Riverhead, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Ok discount, able to work in different departments through out store, flexible shifts, pretty easy job duties, cross training, short shifts

    Cons

    Typical retail environment, pressure to sell protection plans, felt odd because there was only older people that worked there, biweekly pay


  7. "Good with some bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory in Long Island City, NY
    Former Employee - Inventory in Long Island City, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    Working with new products all the time

    Cons

    Always gets a bit repetitive

  8. Helpful (1)

    "Interesting Experience but not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Patchogue, NY
    Current Employee - Customer Service Representative in Patchogue, NY

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible schedule, friendly staff, great discount

    Cons

    It gets repetitive very quickly
    Only one annoying manager but the rest were great

    Advice to Management

    none


  9. "Not a bad retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Intern in Lincoln Park, NJ
    Former Employee - IT Intern in Lincoln Park, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good coworkers, decent pay, good work environment

    Cons

    Usually get low hours per week, no commission on sales


  10. "Magnolia / HT Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Magnolia Home Theater Supervisor in East Hanover, NJ
    Former Employee - Magnolia Home Theater Supervisor in East Hanover, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Pay was ok, the training was great, good discount as well. Also, management was responsive to suggestions and liked to be challenged.

    Cons

    The hours and holiday schedule was terrible. Could have made more money if the commission structure was better suited for the employee.


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