Best Buy Reviews in New York, NY | Glassdoor

Best Buy New York Reviews

Updated June 5, 2018
181 reviews

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New York, NY

3.4
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181 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Deployment Functionality Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DFT Engineer in New York, NY
    Former Employee - DFT Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    great company to work for

    Cons

    system of hierarchy disproportionate to opportunities for advancement

    Advice to Management

    show less favoritism toward certain employees


  2. "A Very Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in New York, NY
    Former Employee - Customer Service Specialist in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    All managers were approachable, friendly, and seemed to care about employees. The work environment was generally friendly, and bonds were created quickly.

    Cons

    Heavy reliance on e-learning meant those who required hands on experience fell behind. Sometimes understaffed and apathy from some employees meant others had to pick up their slack.

    Advice to Management

    Be closer to your employees, but don't hover over them, especially new and inexperienced employees.

  3. Helpful (1)

    "Merchandising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in New York, NY
    Current Employee - Retail Merchandiser in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Flexible schedule, you get to learn how to problem solve, mangment has a trust but verify menatlity towards tasks. My co worker are the only reasons I come to work. Great for college students. But don't stay long.

    Cons

    Everything else. There no real growth unless you would like to work for corporate. The job stagnation. Task are very repetitive. Discounts are negligible. If you buy online you'll tend to find prices that resemble your discount, AliExpress, amazon, bj, eBay to name a few.

    Advice to Management

    Do a better job training your employees. eLearning are nice but our job is completely HANDS ON!!!


  4. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    They gave me flexible hours, and are a good work environment for minors. Discount is very good.

    Cons

    Management can be at times very pushy about goals that are hard to reach in stores where only tourists go.


  5. "Best Buy Union Sq."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in New York, NY
    Former Employee - Sales Lead in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    My immediate team was great. Formed a great bond and took care of each other which in retail is important.

    Cons

    Heavy emphasis on pushing results definitely not enough emphasis on supporting employees. Promotions were heavily based on favoritism, so was your wage. Not enough structured training was provided.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Other than meeting cool people and discount there is really no pros

    Cons

    Horrible management in Union Square location, it’s sales driven and the managers have only favorites. If you’re not a favorite than you’re out of luck

    Advice to Management

    Change the whole management system and respect employees.


  7. Helpful (1)

    "Good to start but not to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection in New York, NY
    Former Employee - Asset Protection in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Monthly metro card
    Discounts on most items

    Cons

    Lack of leadership
    Management is afraid of customers

  8. "Consultation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Current Employee - Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Great Discount, great people, satisfaction of completing a job and helping people

    Cons

    Long hours, micromanagement, push for sales over quality of work

    Advice to Management

    Fire half the uneducated managers, hire from within those that hold high values for quality of work and helping people while making profit.


  9. "Best Buy Merch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in New York, NY
    Former Employee - Merchandiser in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 8 years)

    Pros

    Great hours for merchandisers. On your own all day working on projects. Paid very well. Great Managers.

    Cons

    Throttle hours and go by buddy system.

    Advice to Management

    Keep up the good work.


  10. "Expect To meet great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in New York, NY
    Current Employee - Inventory Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great Employee Discount, they seem to hire great people with great energy

    Cons

    If you're in sales, and numbers aren't there they'll be on your back

    Advice to Management

    take some time to train employees


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