Best Buy Reviews in Novi, MI | Glassdoor

Best Buy Novi Reviews

Updated November 15, 2016
8 reviews

Filter

Filter

Novi, MI

4.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
3 Ratings

8 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • There is not a good work/life balance (in 407 reviews)

  • Full time positions are limited (in 451 reviews)

More Pros and Cons

  1. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Novi, MI
    Former Employee - Retail Sales Consultant in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, Great perks, Good management, Decent Training, Pay is decent compared to the amount if work actually done.

    Cons

    Depending on location business could be excruciatingly slow. Otherwise there were no real cons discovered during my time there.

    Advice to Management

    Keep doing what you're doing


  2. "Started out ok and got worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Novi, MI
    Former Employee - Sales Associate in Novi, MI
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    The people I worked with

    Cons

    Management was terrible and home and work life balance was bad. Their main focus was pushing people to open credit cards and selling the protection plans. If you didn't get enough credit cards for the month, they would threaten to demote you.

    Advice to Management

    Make the environment better. Lead by example.


  3. "Mobile phone sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    The best part about working in BBYM is the people you work with its more of a family vibe. My favorite part is the fast pace environment I work in. Always go go go, and the friendly customers you get to help it's just fun.

    Cons

    Well the cons are limited to retail hours and rough customers, not everyone is a dream to work with.

    Advice to Management

    Push your team, encourage them to push themselves, and try to keep a positive vibe in the work environment, and as always lead from the front.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Bestbuy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Novi, MI
    Current Employee - Sales Associate in Novi, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great Benefits
    Flexible Hours
    Fair Compensation
    Extensive Training

    Cons

    Steep Expectations
    Constant Ops Changes


  6. "Great team members, however, all employees are over worked and under paid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Novi, MI
    Former Employee - Inventory Specialist in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The team environment was great

    Cons

    You are over worked and underpaid

    Advice to Management

    Offer more incentives and allow more room for growth


  7. "Overall good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Novi, MI
    Former Employee - Best Buy Mobile Sales Associate in Novi, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Not commission based. Good pay. If you work in the mobile department, you are able to get monthly bonuses if you hit your goals, but it's hard to hit. (I believe the rest of the store only has quarterly bonuses.

    Cons

    Nothing is ever good enough for the managers of this department, even if you exceed your goals and their expectations of you, they always act disappointed in you and say you can do better.
    Hardly any hours (like 4-8 per week) unless it's the holiday season.


  8. "Great co-workers, terrible managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Novi, MI
    Former Employee - Sales Associate in Novi, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    The team that I worked with was awesome.

    Cons

    There were good managers in the beginning but they either quit or were transferred to another store because the store manager was terrible. They come up with new rules and policies so much that customers get mad and the people who had no say in it are the ones that get yelled at.


  9. "Great people, great fun, and great leaders!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MHT Pro III in Novi, MI
    Current Employee - MHT Pro III in Novi, MI
    Recommends
    Approves of CEO

    Pros

    If you want to either have a job with a great discount or career potential then here is your place. When I first started I did it as a job for now, but after a couple of years now I love everything about it. Everyday I learn something new, not just about the technology, but in business and how this multi-billion dollar company works to make it happen. I love technology and teaching everyday people what things are, how they work, and how it could benefit their lives. One of my favorite things about working here is that there is no commission, its not pressure sales, and your not going to get fired for not getting everything on every transaction (although it makes you look better and feels good).

    Cons

    Being yelled at sometimes by customers, smelling very bad breathe and body odor at times, or dealing with some very incompetent learners. Since it is technology and it changes so fast and so often you do have some backlash by people trying to buy something they like. You need to be patient or you will lose your mind with some people.

    Advice to Management

    In my store nothing, they are without a doubt the absolute best set of managers and leaders I have ever worked with and for. I have worked with good leaders before, but never a group this strong as a whole. Three thumbs up!



Showing 8 of 13,455 reviews
Reset Filters