Best Buy Part Time Retail Sales Reviews | Glassdoor

Best Buy Part Time Retail Sales Reviews

Updated July 7, 2018
118 reviews

Filter

Filter

Part Time Retail Sales

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 549 reviews)

More Pros and Cons

  1. Helpful (1)

    "Probably the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate, Part Time in San Francisco, CA
    Former Employee - Retail Sales Associate, Part Time in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    I was in college full time, and needed a job for part time, every team welcomed me, helped me, taught me, I learned such valuable people skills.
    other pros were:
    - nice & helpful coworkers
    -fair hours
    -comfortable and respectable culture
    -great management of workers/shift
    -easy to advance

    Cons

    -if you aren't used to standing for long hours, don't apply as a sales associate.

    Advice to Management

    maybe a bit more prep before being put out on the floor to help people


  2. "Great place to work for if at the right location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Austin, TX
    Former Employee - Retail Sales Consultant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    The employee discount was great, and the lack of commissioned sales made it lower stress. However, having worked in two different locations, the culture was very different, where one was laid back, and the other high octane.

    Vendors give you all sorts of freebies, and there are various contests hosted by companies like Intel, AMD, Microsoft, etc. I have won several free high end computers, computer peripherals, and other accessories from contests and vendor promotions.

    If you are working in sales, there is not that much job mobility, which is why many people prefer to move into mobile phone sales or Geek Squad, the latter of which certainly has better pay.

    Cons

    Pressure to sell insurance, credit card apps, and other targets
    Bonuses are store based, and generally out of reach for the market
    Culture can vary significantly by store

  3. "Micromanagement Hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Friendly coworkers (mostly)
    Upbeat environment
    Lots of opportunities for learning

    Cons

    Rude customers
    Micro-management out the wazoo
    Management willing to side with rude customers just for positive ratings
    Unrealistic expectations
    Corporate only cares about numbers

    Advice to Management

    Pay attention to the actual sales employees. They run the company. Don't just put up ever-changing goals, and only say something when they DON'T meet them.

    I can tell Mr. Joly cares, but he needs to work a day in the average sales consultant shoes. Try pulling an undercover boss thing.


  4. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in East Brunswick, NJ
    Former Employee - Retail Sales Associate in East Brunswick, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good benefits
    Decent pay
    Good environment to learn the ropes of sales

    Cons

    not very exciting
    limited hours
    pretty boring job when the store is empty

    Advice to Management

    create a more stimulating environment


  5. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Cool Co workers that will commiserate with you about how much you hate the job. decent break room, good store discount and vendor discounts. Also good prizes to win for doing learnings. Okay chance to move up in the company, but only if you're one of the favorites and suck up to management.

    Cons

    Horrible management. Horrible rules. They send you to a 3 day "training" far from home that is worthless and a waste of money for them, not sure if they still do this. They will also send employees on trips for useless vendor shows multiple times a year. And you only go if you're one of the few picked to go, even if you don't want to go but someone else does. Favoritism is out of control. They treat you like you work on commission when you don't which makes a ridiculous competitive atmosphere. They micromanage everyone about meeting a lot of goals and coach you for every little thing, there is a lot of role playing coaching. They want you to fill out paperwork with every customer for them to take home and review, which is just a huge waste of paper. Management treats the job like it's better then the retail job it is, like you're not making a little above minimum wage for being treated like a child. Raises are also ridiculous. There is a pay cap for each position and if you're close to it they will give you a 2 cent raise, or if you hit it, there is no chance for a raise. New people will make more than employees who had been there for years. I've had other retail jobs and this was by far the worst.

    Advice to Management

    Stop treating your employees like they are children. If you stop micromanaging every little thing, people will be happier.


  6. "Depends on your management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount
    PTO hours for full-time employees
    401K and Medical are competitive
    Education reimbursement

    Cons

    Management system
    Non-commission sales job with expectations similar to commissions sales (with lacking incentives)
    Described as a "Customer-First" environment but treated and acted upon as a "Sales-First" environment

    Advice to Management

    Care about your employees, since your demeanor will sway employee actions towards customers, which will impact your bottom line far more than anything else.


  7. "Computer Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Greenville, NC
    Former Employee - Retail Sales Associate in Greenville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Working with the latest tech, training on the tech you sell, opportunity to advance to supervisor position if you prove that you can follow the process, good company culture.

    Cons

    Pay is low but to be expected for an entry-level retail position.

    Advice to Management

    Spend more one on one time with sales on sales training for employees that are new to sales positions.

  8. "Great place to work for college students and people seeking a future career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Greenville, NC
    Current Employee - Retail Sales Consultant in Greenville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Pay, Environment, Benefits, and a great extensive training program

    Cons

    Sometimes they don't give part time employees that many hours

    Advice to Management

    No comments at the moment


  9. "VERY HEAVY ON CREDIT CARD SALES, EVEN TO THE POINT OF SCAMMING CUSTOMERS!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time

    Pros

    Average retail experience, very good for college students who are there to make a quick paycheck.

    Cons

    Due to a contract made with Citibank, Best Buy will be forced to pay a penalty if not enough credit cards are signed for. While this may depend on location, sales people who lie about what the credit card offers are not a rare sight due to the favoritism that managers who profit off a good signup rate will show to them. I personally could barely stomach it so I left and reported those corrupt salespeople to CFPB.

    Advice to Management

    Drop the aggressive tactics in order to sign more credit cards/walk away from the contract entirely, though due to those morally bankrupt sales guys, it's too profitable to do so.


  10. "Solid place to work, just don't stay too many years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great discount. Solid starting pay. Management can be great, depending on what store you're at. Store-level management really cares about its employees. Tons of resources to learn about cool tech. Great co-workers if you're passionate about tech.

    Cons

    Annual raises are insultingly low after the first year, even if you perform well. I genuinely don't feel valued by corporate (which should be expected in 2018).