Best Buy Reviews in Pasadena, CA | Glassdoor

Best Buy Pasadena Reviews

Updated March 16, 2019
11 reviews

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Pasadena, CA

2.4
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11 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1974 reviews)

  • "Fun to work for and all around enjoyable" (in 331 reviews)

Cons
  • "Work/life balance can be a bit hectic particularly during holiday season" (in 522 reviews)

  • "Not Commission based, not for full time if your not in leadership team" (in 579 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Pasadena, CA
    Current Employee - Sales Consultant in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy (More than a year)

    Pros

    Friendly atmosphere. Flexible hours. Great management. Monthly reviews to keep track of goals and encourage better performance. Online self-learning tool to brush up on latest technology.

    Cons

    Quite a few sales goals to maintain. Challenging to those without prior sales experience. Hours vary from week to week.


  2. "Best employee discount, each store is completely different bestbuy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Pasadena, CA
    Current Employee - Sales Consultant in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount and accommodations.
    Fun environment

    Cons

    Extremely low hours, for part timers; during low season!
    Can't progress to be a career.
    Unreal expectation to meet, sometimes!

  3. "There is opputuinty there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Pasadena, CA
    Current Employee - Sales Consultant in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    If you really want to grow and feel like your work matters there is a way to do so. People have been with the company for years and most Gms started as seasonal associates at one point.

    Cons

    The pay scale should probably be adjusted to better fit performance. I know I felt under valued for a long time.

    Advice to Management

    None as it is more store by store that seems to be the issue.


  4. "Employee relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Repair Technician in Pasadena, CA
    Former Employee - Computer Repair Technician in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Great products, knowledgeable staff,

    Cons

    the company cares little to no concern about the staff, just profits

    Advice to Management

    listen more to staff and take their concerns to heart


  5. "System designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Designer in Pasadena, CA
    Former Employee - Systems Designer in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Friendly staff and awesome employee discounts. Good hours and very easy work for people who are tech savvy. Surrounded by the latest and greatest in technology.

    Cons

    Stupid management and I mean the dumbest people on earth as managers. Horrible pay. Don't work here if you plan to have kids they will terminate you.

    Advice to Management

    Don't fire people for taking FMLA to care for wife who gave birth.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Agent in Pasadena, CA
    Former Employee - Geek Squad Agent in Pasadena, CA
    Recommends
    Positive Outlook

    I worked at Best Buy full-time (More than a year)

    Pros

    Great atmosphere. Professional co-workers. The discounts were beyond amazing 10 percent more from the true cost. Work hours were great and they were really understanding/flexible to schedule request.

    Cons

    Black Friday hours were the worst. You can't really can't avoid crazy customers but

    Advice to Management

    Keep up the motivation in the morning prep talks.


  7. "Pretty good pay, high turnover."

    StarStarStarStarStar
    Current Employee - Magnolia Home Theater Sales Associate in Pasadena, CA
    Current Employee - Magnolia Home Theater Sales Associate in Pasadena, CA

    I have been working at Best Buy full-time (More than a year)

    Pros

    Nice pay relative to other retail sales positions.
    Employee accommodation programs from companies to purchase products directly.

    Cons

    High turnover rates for sales position and management.
    Position satisfaction highly dependent on personal performance and direct management

  8. "Annoying but had its perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pasadena, CA
    Former Employee - Sales Associate in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Employee discount was stellar (although this has changed), became familiar with newest electronics, managers were friendly in their approach to the empoyees

    Cons

    Disagreed with sales strategy, store was disorganized, sales numbers came before customer service, best buy employs good salesmen before knowledgeable associates, managers are more worried about making their numbers than anything else

    Advice to Management

    Customer service sucks and the prices of accessories are way to high. Any sales plan that relies on expensive accessories or the sales of protection plans to make profits will eventually fail. Why should I pay 29.99 for an HDMI cable when I can buy the same one online for 5.99 and without the poor customer service? Best Buy is going to be on its way out unless it can modernize and start to compete with Amazon and others like it.


  9. "Learned a lot about conflict resolution strategies and how to create solutions for clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Pasadena, CA
    Current Employee - Customer Service Agent in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    Experience in customer service and how to deal with tough situations.

    Cons

    Have to deal with rude people and sometimes you don't get backup from managers. Have to deal with little training sometimes and basically learn new things on your own and get "in trouble" or "lectured" for not doing something right.

    Advice to Management

    Batter managers and training


  10. "Evolution for the worse, getting pushed out by bigger dogs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pasadena, CA
    Former Employee - Sales Associate in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Good discounts. Can be fun at times, great if you like interacting with strangers on a regular basis.

    Cons

    Atmosphere grew worse with management

    Advice to Management

    Hire the right managers for the stores, take HR issues seriously.


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