Best Buy Reviews in Philadelphia, PA | Glassdoor

Best Buy Philadelphia Reviews

Updated June 21, 2018
147 reviews

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Philadelphia, PA Area

3.5
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147 Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 549 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Magnolia Home Theater Sales Associate in Woodbury, NJ
    Former Employee - Magnolia Home Theater Sales Associate in Woodbury, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with a lot of cool things to learn everyday so it's interesting.

    Cons

    Nothing at all. Maybe should have commission for more motivation in sales.

    Advice to Management

    Keep up the good work!


  2. "Good for a temporary spot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Cherry Hill, NJ
    Current Employee - Computer Sales Associate in Cherry Hill, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Fun team to work with. Lots of cool stuff.

    Cons

    Not a lot of upward mobility. Pay is not great. Unknown schedule.

  3. "Decent company with poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Downingtown, PA
    Former Employee - Customer Service in Downingtown, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Interesting work environment and good coworkers

    Cons

    Poor Management that does not value in the input of employees


  4. "Worked during the holiday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Gaming and Entertainment in Wilmington, DE
    Former Contractor - Gaming and Entertainment in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy as a contractor (Less than a year)

    Pros

    If you need hours for a job, they'll definitely give you some, for the holidays at least.

    Cons

    I never got any additional hours for my shift. Even though I applied for part time employment, they treated me as a holiday employee. I even tried to ask the person in charge of the department I worked for who to talk to and the people kept bouncing me around, never finding the roots of my problem. I'm guessing the holiday burnout was getting to them because they seemed to not want to help me.

    Advice to Management

    If you're going to post a part time employment position on your website during the holidays, make sure you know the difference between part time and holiday. I don't know if your application website was updated but when I was on there, it said that a part time employment position was still available. Even the manager was confused when I applied after the interview. He asked me if I was applying for holiday. I told him that I was applying for part time, yet I was being treated as a holiday employee.


  5. "Inventory Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Newark, DE
    Current Employee - Inventory Specialist in Newark, DE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Good pay, opportunity to move up

    Cons

    Too many duties for Inventory Specialists, not enough support from sales floor

    Advice to Management

    Appreciate your warehouse team more.


  6. "Customer Service Specialist/ Phone Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, PA
    Current Employee - Anonymous Employee in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    great work culture
    great starting pay for those with experience

    Cons

    no overtime
    no benefits for part time employee's


  7. "Average but Reasonable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Reasonable Pay, Outgoing Co Workers, Music

    Cons

    Always Standing, Lazy Co Workers, Cleaniness, Handling Returns

  8. "Not a great experience at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate in Plymouth Meeting, PA
    Former Employee - Multi Channel Sales Associate in Plymouth Meeting, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Friendly employees , knowledgeable staff, flexible managers

    Cons

    hooked on numbers, poor wages

    Advice to Management

    Compensate staff adequately for their performance


  9. "Don't have a family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Philadelphia, PA
    Former Employee - Assistant Store Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Cool tech, always great colleagues in the crowd, really nice employee discount

    Cons

    50+ hours mandatory for salaried position, expect to work nearly every weekend and holiday, very few managers in the store

    Advice to Management

    Develop a better work/life balance for managers


  10. "fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Mount Laurel, NJ
    Current Employee - Sales Consultant in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Overall the company does care for the employees. If you are willing to work hard management does take note of that and works great with you to work your way up in the company. They do motivate their employees very well. The company is great with letting the employee be themselves as long as they get the job done. They award those who do outstanding jobs and also give credit where credit is due.

    Cons

    The only cons to the job is inconsistent hours but that's only due to retail. The management I work with due show some favoritism but that's only some specific management. There is Inconsistent work procedures following some standard work procedures.


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