Best Buy Reviews in Phoenix, AZ | Glassdoor

Best Buy Phoenix Reviews

To filter reviews, or .

Found 156 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
93%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Amazing Company To Work For!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Recommends
    Disapproves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Very Friendly Staff and Environment Amazing Employee Discount Rewarding Helping Customers Find What They Need Learn A Lot While Working At Best Buy

    Cons

    Little Hours During Some Months Throughout The Year Some Customers Can Be Mean At Times But Management Usually Handles Them

    Advice to Management

    Keep up the good work, managers are very friendly and work accordingly with employees. The managers at my Best Buy are probably the best I've ever seen in a company

  2. "Great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Music in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Great place to work if you love tech, gear, and talking to customers

    Cons

    automated scheduling can be an issue with people who have families

    Advice to Management

    Keep things fun.

  3. "Great for awhile"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Phoenix, AZ
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Best Buy full-time for more than 4 years

      Pros

      Fun place to work and meet people.

      Cons

      Pay and increases are very lacking.

    • "Okay"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Scottsdale, AZ
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy full-time for more than 4 years

      Pros

      Discount, easy job, fun to talk about tech

      Cons

      No commission despite lofty sales goals

    • "Don't Have Family Emergencies Here"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Consultant in Gilbert, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Best Buy part-time for more than a year

      Pros

      It provides experience for the future and is growth oriented.

      Cons

      They do have poor accommodations for life emergencies, I almost lost a friend the week before Christmas and they were mad at me for taking the week off, I knew if I was there I wouldn't be able to help but they were still mad and called me everyday to try to make me come in.

    • "Great company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Google Expert in Chandler, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Best Buy full-time for more than 2 years

      Pros

      Always had a great team to work with, fantastic discounts, great training

      Cons

      Sometimes management is iffy, personally worked at 2 different locations and always had great managers and managers that I would ignore

    • Helpful (1)

      "Sales Consultant"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy part-time for more than 2 years

      Pros

      - Best Buy hires great people and it is a pleasure to work with them. - Simple job expectations

      Cons

      - Retail job, you get bad customers and what not - Not compensated properly when you think about the amount of sales and work you put in

    • "Swat Specialist"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - SWAT Specialist in Goodyear, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy full-time for more than 4 years

      Pros

      flexibility, hours, discount, independent work

      Cons

      managers don't know all of what you do. there's black and white completion on paperwork, either it was done or not, they don't seem to understand sometimes that there's issues, wearing the uniform does a disservice to the position as you arent provided sales or product training so you end up being interrupted quite often when you're trying to be accurate when counting merchandise.

      Advice to Management

      check in on the swat some more and listen, every manager i've encountered seems disinterested and walks away when i'm still speaking. kinda discourages the swat to report to you. they say swat is a lead but nobody seems to listen to what i say, osha violations constantly, spider wraps loose, cages unlocked and it all gets brushed off, this is serious!

    • "Inventory Associate at Best Buy"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inventory Associate in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy part-time for more than 4 years

      Pros

      Great people, atmosphere, best employee discount out there

      Cons

      Low paying, young workforce (high school students), lack of hours during non holiday times, crazy swing shifts during holiday times

    • "Choose your store wisely"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Home Theater Sales Consultant in Goodyear, AZ
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Best Buy part-time for more than 4 years

      Pros

      It seems the company values customer service over just production. There is no regular personalized incentives, you are only rewarded as a team which at its core builds a sense of camaraderie with coworkers

      Cons

      Both a pro and a con , there's no personalized incentives. While you won't usually be pressed to sell high priced items but instead appropriate solutions, if your customers appropriate solution happens to be a $20,000 package all you'll get is a pat on the back and a few days worth of productivity. A lot of leadership has a serious issue of favoritism, you may be passed up for opportunities by people less qualified simply...

      Show More
    Found 156 reviews