Best Buy Reviews in Pittsburgh, PA | Glassdoor

Best Buy Pittsburgh Reviews

Updated February 2, 2018
45 reviews

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Pittsburgh, PA

3.8
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45 Employee Reviews

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Pros
Cons
  • Work-life balance is difficult to perfect (in 474 reviews)

  • hours were not always the best considering im a full time student (in 544 reviews)

More Pros and Cons

  1. "Computing Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Very fun working atmosphere
    Hands on training with the latest technology
    Nice pay for a part time position, with incentives to sell more products
    Awesome discounts and accomodations

    Cons

    Scheduling is not always the greatest, sometimes you will work 5 days a week, sometimes 2 or 3
    Pressured to make more sales and get people to apply for credit cards

    Advice to Management

    Train employees to sell what the customer needs, not what will increase your RPH


  2. "Inefficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Care deeply about their customers

    Cons

    Inefficient management
    Outdated processes and strategies

  3. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    The job is easy going

    Cons

    Management can be nit-picky sometimes

    Advice to Management

    Try not to hover so much


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    If you like to talk to people it is a wonderful job. I loved it personally. I will say from friends who've work at other stores, management matters. If you have a good manager like I did it won't be very special, not to forget what I said earlier, if you are very social. Goals are put in place but as long as you're putting forth an effort you'll be okay because most people are there to buy stuff in the first place. Not a bad place to work.

    Cons

    Only downside outside of what I have already mentioned is that sometimes you're asked to do other things like inventory and shelf cleanups, which are outside the description of a sales associate. These extra tasks were an annoyance and if I could simply have sold things and that was it, I probably would have stayed longer, also if the pay was better. One last thing is having a set schedule is difficult, you can set your availability and that's nice, aside from the fact one day has to be a weekend day and another 2 have to be closing shifts, but it makes it hard to know exactly when you're working for the week until days prior. Example: I was available Wednesdays after 4pm, but I wouldn't know until that prior Sunday if I in fact worked Wednesday or not.

    Advice to Management

    My manager was great but I've heard horror stories about other store managers that should be checked out. Sales Associates do alot and should really be paid more. Also eliminate other tasks outside of selling as much as possible, it's hard to get to them on busy days anyhow.


  5. "Good Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Learning opportunities, flexible, sales experience

    Cons

    Retail so holiday hours expected


  6. "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Pittsburgh, PA
    Current Employee - Sales Manager in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy (More than 5 years)

    Pros

    They offer a nice employee discounts.

    Cons

    Open on Thanksgiving and family life balance is not important

    Advice to Management

    Difficult to move up in management


  7. "Multi-Channel Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi-Channel Sales Associate in Pittsburgh, PA
    Former Employee - Multi-Channel Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy (More than 10 years)

    Pros

    I loved the family atmosphere and how well we all worked as a team

    Cons

    Opportunity for advancement does not exist unless you are in the favorite pool

    Advice to Management

    Stop the favoritism and look for the best candidate for the position

  8. "Great job for students!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Pittsburgh, PA
    Current Employee - Sales Consultant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun, easy work.
    Good coworkers.
    Good working environment.

    Cons

    Lousy pay.
    Commission based attitude for a non commission based job

    Advice to Management

    You'd have an easier time retaining your skilled employees if you paid them more!


  9. "Good Part-Time Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Pittsburgh, PA
    Former Employee - Sales Consultant in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy part-time (Less than a year)

    Pros

    Let's you make money doing a relatively easy job.

    Cons

    Company takes itself way too seriously.


  10. "Great company to gain experience with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Pittsburgh, PA
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    If you move up in the company the pay is better than almost any other retail store. The bonus structure and benefits are also great.

    Cons

    Working retail and dealing with entitled customers. Most of the employees don't have pride in their work or don't care. A lot of politics goes into who gets promoted as well.

    Advice to Management

    Their is more to life than how big of a sale your employees can get or how many credit card apps they can get you. It almost feels like the best buy culture gets consumed by it. Sometimes it feels like employees were just a means to an end for upper management and as long as you get your numbers then they like you.


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