Best Buy Reviews in Pittsburgh, PA | Glassdoor

Best Buy Pittsburgh Reviews

Updated December 27, 2018
81 reviews

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Pittsburgh, PA Area

4.1
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81 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1857 reviews)

  • "Fun to work for and all around enjoyable" (in 311 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 498 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Merchandising Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in West Mifflin, PA
    Current Employee - Merchandising Specialist in West Mifflin, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    I love the people I work with and management is excellent also.

    Cons

    Part-time hours can be difficult some months.
    Lack of communication.
    Favoritism.


  2. "Starts Out Fun, But Then...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The discount is awesome - only 5% above their cost. It makes you appreciate how much they gouge their customers after buying an hdmi cable that sells for $50 for just $6.50.

    Cons

    Constant unnecessary and repetitive monthly elearning trainings. Unrealistic hourly sales goals. Supervisors constantly harass you in your earpiece to force people to sign up for credit cards or geek squad warranties or in home consultation or annual subscriptions. And if you don't fulfill their quotas, you're forced to come in at 8am on Sunday for more 'trainings' on how to force these things down customers throats.

    Advice to Management

    Management doesn't want to hear my advice, but my advice to perspective employees is to enjoy it while you can. It's kind of fun at first and the discount is great, but there is no real future unless you want to become someone who mindless bleats about credit card apps and rev goals and tech support and blah blah blah to people who dont care.

  3. "Stocker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocker in Pittsburgh, PA
    Former Employee - Stocker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Best buy is a nice clean smooth environment with everything u need from electronics product to fast friendly service Best buy any day over walmart

    Cons

    Don't have any there flawless

    Advice to Management

    Don't know about that


  4. "Amazing, Innovative Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Greensburg, PA
    Current Employee - Retail Sales Consultant in Greensburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible hours, fantastic management.

    Cons

    None, honestly, this company is awesome.

    Advice to Management

    Continue being innovative and engaging!


  5. "EXCELLENT COMPANY TO WORK FOR!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tarentum, PA
    Current Employee - Sales Associate in Tarentum, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Loved everything about my job at Best Buy..and my Best Buy Family!!

    Cons

    none>>keep up the great work

    Advice to Management

    Consider second chances when trying to get back into the company....I've put in 20+ and cant seem to get hired back :(


  6. "Losing its touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Manager in Pittsburgh, PA
    Current Employee - Geek Squad Manager in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 8 years)

    Pros

    The discount is very nice.

    Cons

    With all the cuts in management current, still standing management has to work twice as hard to deliver safe results often forgoing vacations etc.

    Advice to Management

    Better scheduling, less clone type shifts.


  7. "Inefficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Care deeply about their customers

    Cons

    Inefficient management
    Outdated processes and strategies

  8. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    The job is easy going

    Cons

    Management can be nit-picky sometimes

    Advice to Management

    Try not to hover so much


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cranberry Twp, PA
    Former Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Able to move around in the store to different departments

    Cons

    Not too many. Not Apllicable


  10. "Computing Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Very fun working atmosphere
    Hands on training with the latest technology
    Nice pay for a part time position, with incentives to sell more products
    Awesome discounts and accomodations

    Cons

    Scheduling is not always the greatest, sometimes you will work 5 days a week, sometimes 2 or 3
    Pressured to make more sales and get people to apply for credit cards

    Advice to Management

    Train employees to sell what the customer needs, not what will increase your RPH


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