Best Buy Reviews in Pittsburgh, PA | Glassdoor

Best Buy Pittsburgh Reviews

Updated October 23, 2017
74 reviews

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Pittsburgh, PA Area

3.9
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74 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 444 reviews)

  • Limited hours when not working full time (in 509 reviews)

More Pros and Cons

  1. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    The job is easy going

    Cons

    Management can be nit-picky sometimes

    Advice to Management

    Try not to hover so much


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cranberry Twp, PA
    Former Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Able to move around in the store to different departments

    Cons

    Not too many. Not Apllicable

  3. "Computing Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Current Employee - Computer Sales Consultant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Very fun working atmosphere
    Hands on training with the latest technology
    Nice pay for a part time position, with incentives to sell more products
    Awesome discounts and accomodations

    Cons

    Scheduling is not always the greatest, sometimes you will work 5 days a week, sometimes 2 or 3
    Pressured to make more sales and get people to apply for credit cards

    Advice to Management

    Train employees to sell what the customer needs, not what will increase your RPH


  4. Helpful (2)

    "Tiring, redundant, and too corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Greensburg, PA
    Former Employee - Best Buy Sales Associate in Greensburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Decent amount of independent time, there are a few cool perks such as reward zone discounts and going to midnight releases.

    Cons

    Management is very micromanaged. In a company this big they only care about making money in lieu of making their staff feel cared for or comfortable. I often carried my department(s) through sales quota every day, week, month and year and got absolutely zero recognition.

    Advice to Management

    Get rid of the daily spreadsheets. Get rid of 18 year old kids selling home theatre.


  5. "Geek Squad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Mifflin, PA
    Former Employee - Anonymous Employee in West Mifflin, PA

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Opportunity for growth and learning

    Cons

    Management culture allows favorites towards employees.


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    If you like to talk to people it is a wonderful job. I loved it personally. I will say from friends who've work at other stores, management matters. If you have a good manager like I did it won't be very special, not to forget what I said earlier, if you are very social. Goals are put in place but as long as you're putting forth an effort you'll be okay because most people are there to buy stuff in the first place. Not a bad place to work.

    Cons

    Only downside outside of what I have already mentioned is that sometimes you're asked to do other things like inventory and shelf cleanups, which are outside the description of a sales associate. These extra tasks were an annoyance and if I could simply have sold things and that was it, I probably would have stayed longer, also if the pay was better. One last thing is having a set schedule is difficult, you can set your availability and that's nice, aside from the fact one day has to be a weekend day and another 2 have to be closing shifts, but it makes it hard to know exactly when you're working for the week until days prior. Example: I was available Wednesdays after 4pm, but I wouldn't know until that prior Sunday if I in fact worked Wednesday or not.

    Advice to Management

    My manager was great but I've heard horror stories about other store managers that should be checked out. Sales Associates do alot and should really be paid more. Also eliminate other tasks outside of selling as much as possible, it's hard to get to them on busy days anyhow.


  7. "From Gamestop to Best Buy"

    StarStarStarStarStar
    Current Employee - Best Buy Mobile Sales Associate in Greensburg, PA
    Current Employee - Best Buy Mobile Sales Associate in Greensburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Upbeat Environment, Fast Pace, Customer Engagement.

    Cons

    Quotas, Slow Days kill Rev. target, and touchy monthly bonus

    Advice to Management

    Keep up the good work.

  8. "Good Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Learning opportunities, flexible, sales experience

    Cons

    Retail so holiday hours expected


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cranberry Twp, PA
    Current Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible, Pay, Management, positons, Co-Workers

    Cons

    The is no cons for this employer.

    Advice to Management

    good


  10. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Greensburg, PA
    Former Employee - Customer Service Specialist in Greensburg, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good job for a college student

    Cons

    No growth after school and no ability to move up
    People are disposable. Especially if you are a college student and you need to balance school with work. You get thrown into constant working

    Advice to Management

    Invest into growing your employees


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