Best Buy Reviews in Portland, OR | Glassdoor

Best Buy Portland Reviews

Updated September 8, 2018
78 reviews

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Portland, OR Area

3.8
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78 Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 481 reviews)

  • "Is hard to get hired on full time" (in 555 reviews)

More Pros and Cons

  1. "Ability to grow. Company allows me to run my store the way I see fit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Sales Manager in Beaverton, OR
    Current Employee - Store Sales Manager in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Money, freedom to run business as I see fit as long as I’m performing. Best Buy listens to heir employees and is growing in the right direction. 401k, discounted stock options, lots of good people working here. I am able to developer my team deeper than just teaching them how to sell, but also teaching them how to be better people.

    Cons

    It’s retail. The monkey potential is not nearly as high as other commissioned based sales positions. The work you do is not dictated by what you do, but by the choices of others.


  2. Helpful (1)

    "It's a Blue Cult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Core SALES Computing in Portland, OR
    Current Employee - Core SALES Computing in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    You have an okay discount, get a lot of training on cool new tech and are taught better ways to communicate with customers.

    Cons

    It's a cult following. Your pay does depend on your performance, although they tell you they wont fire you over low numbers, they WILL lower your hours as a part-timer. If you're lucky to gain full-time, it's because you're an aggressive sales person who makes people apply for credit cards even though they may not even get approved (which is 75% of the time). The managers are brainwashed and bleed Best Buy Blue.

    Advice to Management

    Be as professional as possible with your team regardless of how you want to come off to them. It's not your job to be their friend it's your job to gain their respect and trust.

  3. "One step up from fast food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tualatin, OR
    Former Employee - Sales Associate in Tualatin, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good team, good bonus if you surpass the goal.

    Cons

    Long hours, especially during the holidays. Didn't really believe in a lot of the products we were selling. Expected too much to know in certain departments. Felt like we were working commission even though we got paid minimum wage.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Beaverton, OR
    Current Employee - Best Buy Mobile Sales Associate in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    - Team effort is really important to the company
    - Commission Free
    - If your store reaches budget, the entire store bonuses for that month

    Cons

    - Still deal with rude and demanding customers

    Advice to Management

    - Keep pushing your employees to work together in order to succeed. I have never had a better team then I had at Best Buy, Washington Square 1454!


  5. "Appliance Sales Representative at Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Portland, OR
    Former Employee - Appliance Sales Specialist in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Good bonus structure, excellent boost in customer service and technical sales knowledge, dynamic day to day interactions, whole solutions sales experience

    Cons

    Terrible base pay, little acknowledgement or advancement. You're lucky to get a $.30 raise, even if you're the best in your department, store, district. You are expendable.

    Advice to Management

    Do a better job at acknowledgement, or do better locating your talent. I know retainment is a big problem for you, and I could go on endlessly on how it can be improved.


  6. "Review of Bestbuy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection in Portland, OR
    Current Employee - Asset Protection in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Pay, bonus, environment, work life balance, management

    Cons

    Cannot think of any cons


  7. "Amazing! This place is wonderful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales in Canby, OR
    Current Employee - Computer Sales in Canby, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Good pay starting out plus everyone at my store is friendly and helpful. Everyone is really just a big team.

    Cons

    Some days are super slow some days are extremely fast, there’s a lot of people who don’t know much about technology.

    Advice to Management

    Perfect

  8. Helpful (1)

    "Basic Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    Fun job where you get to learn about new technology and try to describe it to people who don't understand Amazon or Google.

    Cons

    You don't get paid much and shifts are all over the place based on how close you and the scheduling manager are.

    Advice to Management

    Work with the people. Nobody likes whip-cracking.


  9. "Good company but could iron out some issues regarding pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Clackamas, OR
    Former Employee - Sales Associate in Clackamas, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great team environment and very helpful towards teaching you the latest in technology.

    Cons

    All the pressure of commission sales environments with none of the benefits of commission.

    Advice to Management

    Maybe find better ways to incentivise making sales that doesn't put so much stress on the employee.


  10. "Computer Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Portland, OR
    Current Employee - Sales Representative in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Good people (sometimes). Easy business hours (earliest 930AM, latest 930PM).

    Cons

    You will have to push products and services or be pestered into leaving. It's sales so you will have crappy customers. Product knowledge is of little importance compared to selling abilities and keeping up with your "numbers." Lastly, don't forget that you will be working all holidays except for the day of Christmas. That includes the dreaded Black Friday.

    Advice to Management

    Don't be so abrasive about tracking numbers and notice people who work hard to keep the department from falling apart.


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