Best Buy Reviews in Raleigh-Durham, NC | Glassdoor

Best Buy Raleigh Reviews

Updated April 6, 2018
65 reviews

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Raleigh-Durham, NC Area

3.3
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65 Employee Reviews

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Pros
Cons
  • Work-life balance is difficult to perfect (in 474 reviews)

  • hours were not always the best considering im a full time student (in 544 reviews)

More Pros and Cons

  1. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Managr- Connections in Raleigh, NC
    Current Employee - Specialty Sales Managr- Connections in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great pay and benefits package. Usually a fun team to work with every day. A lot of growth potential.

    Cons

    No work/life balance. Always work weekends and holidays.


  2. "Great place to work Part-Time while in school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Cary, NC
    Current Employee - Computer Sales Associate in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Fun environment and really helpful people. I've worked here for 4 years while going to school trying to get my degree. Sales at Best Buy is a lot more laid back than any other sales positions because we do not get commission. There is a chance for a bonus every month however. This bonus is between 0.25x and 1.5x your pay depending on if the store as a whole reaches it's revenue target for the month.

    Cons

    Management will consistently pressure you to get people to sign up for Best Buy credit cards. Just make sure you offer it to every single person. The worst they can say is no.

  3. "Run of the mill retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Ability to work flexible Hours

    Cons

    Varying hours means each week can be different

    Advice to Management

    Treat your employees decently


  4. "Okay for short term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Durham, NC
    Former Employee - Warehouse Associate in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Decent corporate structure, Management is usually very good

    Cons

    Pay, hours, and benefits. This is a job, period.

    Advice to Management

    Stay current.


  5. "Great Company, Bad Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Cary, NC
    Former Employee - Home Theater Sales Associate in Cary, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Employee Discount on Store Brands, Knowledge of Tech Industry and Incentives for taking certain courses. Lots of opportunities to move up

    Cons

    No healthcare to my knowledge, discount almost non existent on name brands. No commission no matter how much you sell

    Advice to Management

    Don’t show bias to employees based off who attends social events, keep environment professional


  6. "Not a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Cary, NC
    Current Employee - Sales Consultant in Cary, NC
    Doesn't Recommend

    I have been working at Best Buy part-time (More than a year)

    Pros

    --Fantastic opportunity to learn about a wide range of electronic products and technology
    --Fun team-based environment, friendly co-workers
    --Great opportunities to learn about other job roles by filling in when the store is understaffed

    Cons

    --Works full time hours as a part time employee, without full time benefits
    --Underpaid in spite of being a "solid performer"
    --Sometimes pressured by management to hit unrealistic sales goals, which leads to some employees pressuring customers into purchases and misrepresenting products in order to get sales
    --Toxic culture around getting customers to sign up for the credit card
    --The job is not commission based, however we are pressured to sell as if we were under commission, even though we get very little monetary reward for doing so (compared to a commission-based job)
     --Store bonuses are very small, usually like $40 bucks more in my paycheck


  7. Helpful (2)

    "Old Boys' Network at Its Worst Compounded by Zero Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great healthcare benefits and vendor accommodations.

    Cons

    The "quiet downsizing" of 2013 only caused unreasonable workloads for those who remained. And instead of eventually promoting the folks who remained, previously downsized folks are rehired into any new leadership roles.

    Advice to Management

    Get out of the conference rooms and onto the salesfloors to better understand the unrealistic list of tasks delegated to some positions.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cary, NC
    Former Employee - Sales Associate in Cary, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Coworkers, Intel Retail Edge Program

    Cons

    Pressure to take advantage of customers


  9. "Revolving Door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Clayton, NC
    Former Employee - Best Buy Sales Associate in Clayton, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Coworkers are normally fun to be with and are like family for the most part. We all struggle together especially during the holidays.

    Cons

    High expectations without incentive. It was always clear that opinions were not welcome. Management was almost never helpful. Most of the time it was almost impossible to get a manager to help out.

    Advice to Management

    Lift up your employees.


  10. "Absolutely atrocious."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Raleigh, NC
    Current Employee - Geek Squad, Consultation Agent in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Decent employee discount. That's about it. Everything else about this company sucks. Literally everything else. Do not work here. Period.

    Cons

    Absolutely everything. The software this company uses is outdated, slow, and inefficient, nobody, especially management has any idea what they're doing, the company will go so far out of their way to screw over their employees it is astonishing.

    Advice to Management

    Get your heads out of your you-know-whats.


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