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Best Buy Retail Sales Consultant Reviews

Updated March 25, 2018
75 reviews

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Retail Sales Consultant

3.2
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Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Great place to work for college students and people seeking a future career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Greenville, NC
    Current Employee - Retail Sales Consultant in Greenville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Pay, Environment, Benefits, and a great extensive training program

    Cons

    Sometimes they don't give part time employees that many hours

    Advice to Management

    No comments at the moment


  2. "VERY HEAVY ON CREDIT CARD SALES, EVEN TO THE POINT OF SCAMMING CUSTOMERS!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time

    Pros

    Average retail experience, very good for college students who are there to make a quick paycheck.

    Cons

    Due to a contract made with Citibank, Best Buy will be forced to pay a penalty if not enough credit cards are signed for. While this may depend on location, sales people who lie about what the credit card offers are not a rare sight due to the favoritism that managers who profit off a good signup rate will show to them. I personally could barely stomach it so I left and reported those corrupt salespeople to CFPB.

    Advice to Management

    Drop the aggressive tactics in order to sign more credit cards/walk away from the contract entirely, though due to those morally bankrupt sales guys, it's too profitable to do so.

  3. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Estero, FL
    Former Employee - Retail Sales Consultant in Estero, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Great team, learned a lot, plenty of hours, plenty of growth inside of the company.

    Cons

    On feet all day, Ignorant Customers, No room to help customers in need, slow computers to create order and look up information to help customers.

    Advice to Management

    Upgrade the computers.


  4. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good people to work with

    Cons

    No real incentive to sell


  5. "Retail Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Wichita, KS
    Former Employee - Retail Sales Consultant in Wichita, KS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good entry level sales job to learn in, friendly coworkers, good opportunities to move up. Discount CAN be nice.

    Cons

    Starting pay isn't to bad but because they focus on a no commission structure can be hard to work with. Benefits usually only come with full time. Training was very lackadaisical. I was fine with working holidays but others may have difficulty with that.

    Advice to Management

    Our management was excellent, focused on trying to get people to excel in sales even though training is not exceptional. CEO trying to compete with other online companies is pretty cool too.


  6. "Fast Pace Modern Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time

    Pros

    Working with young talented tech savvy people

    Cons

    Training is limited to videos. No comprehensive manual on POS or OMS.


  7. "If you like to see mediocre promoted, go work at Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Retail Sales Consultant in Colorado Springs, CO
    Former Employee - AT&T Retail Sales Consultant in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Start in warehouse or front lanes and then work on getting promoted to manager to tell the sales people how to sell.

    Cons

    Don't shine at store 298 the secret is to be thoroughly mediocre if you want to get a promotion.

  8. "Best Buy Mobile Lead Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Sales Consultant
    Current Employee - Lead Retail Sales Consultant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexibility, environment, benefits (for full time only), discounts/accommodations, coworkers

    Cons

    Job growth/opportunities, hours, benefits aren't there for part time (such as tuition reimbursement)


  9. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Augusta, ME
    Current Employee - Retail Sales Consultant in Augusta, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Make a family at work

    Cons

    Hard goals to reach. Makes you feel bad


  10. "Former Top Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Experience marketing and selling literally 100s of major brand products and services. Excellent experience gaining customer service skills in a fast paced, dynamic and fluid environment.

    Cons

    Outdated sales process. Poor systems operationally. Lots of turnover. Insufficient sales training. Inconsistent customer experience from store to store. Generally poor customer service from associates (there are a few shining lights).

    Advice to Management

    Provide opportunity for growth into the corporate space from the retail space for people that are appropriately qualified and have already performed in similar roles at othe major (fortune 100/500 organizations). Especially when they are literally selling millions of dollars of products at a profit for you. Although it is my favorite store, I no longer allow myself to shop there due to my experience.