Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated August 17, 2017
14,386 reviews

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3.7
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14,386 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 429 reviews)

  • Limited hours when not working full time (in 492 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (19)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. Helpful (1)

    "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    great place to work for

    Cons

    dont enough hours for me

  3. Helpful (1)

    "Friendly and positive environment, and great job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Bastrop, TX
    Current Employee - Computer Sales Associate in Bastrop, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Friendly environment. Good pay. Good/flexible hours as well as friendly management and friendly co-workers. Good experience and good discounts. Excellent first job experience.

    Cons

    Occasional difficult customers. Other than that. No real cons regarding Best Buy and the environment. There are occasional customers that are difficult or rude, but it's not that bad.


  4. "N/A"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    Discounts were good while working here

    Cons

    there were no cons working here


  5. "Endless Possibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Palm Beach Gardens, FL
    Current Employee - Operations Supervisor in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 8 years)

    Pros

    Great pay compared to similar jobs, endless amounts of benefits, really fun place to make a career.

    Cons

    A great culture starts with a positive leadership team to keep the employee force engaged. Unfortunately this is not consistent in every store.

    Advice to Management

    It starts with you!


  6. "Best Buy is a great place to meet people who are as enthusiastic about technology as you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Senior in San Luis Obispo, CA
    Former Employee - Operations Senior in San Luis Obispo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    This technology store was my first retail experience and I enjoyed the journey from seasonal sales employee to full time Operations Senior. I consider Best Buy to be a very flexible place to work. I was able to keep the job during two long distance moves and college. I was also elected Viewpoint Captain which gave me the opportunity to coordinate a Hurricane Katrina food drive, local little league sponsorship and employee social events.

    Cons

    Honestly, it's hard to find something that I would advise others to look out for when considering working here. I guess I could have negotiated my pay a little better initially, but I was lucky enough to find people that rewarded my efforts as I was promoted quickly.

    Advice to Management

    I'm personally a results-driven person, but I found it challenging to make it fun for the cashiers and customer service representatives to get magazine subscriptions.


  7. "Busy but cheerful working conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bend, OR
    Former Employee - Sales Associate in Bend, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time

    Pros

    Nice fellow workers most of the time.

    Cons

    I could have used more hours.

    Advice to Management

    Keep in touch with worker feedback

  8. "Mobile Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate
    Former Employee - Best Buy Mobile Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Great development if you work with your leaders on it.
    Inside and outside training available.
    Really care about their employees.
    Some of the best benefits in the industry from healthcare to financial advisors to family planning.
    Corporate is very hands on in developing the company in a great way based on customer service.
    Holiday pay is great.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  9. "General Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    Discount is neat, good path to work up the ladder if you wanted to.

    Cons

    Hours, depending on location, it may be difficult.

    Advice to Management

    Listen to your employees, and they'll love you! We already do, at least.


  10. "Best Buy is an amazing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Santa Fe, NM
    Former Employee - Customer Service Specialist in Santa Fe, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    When you come to work you feel like you’re part of a family. Best Buy hires amazing people and is a very fun environment to b be included in.

    Cons

    It’s hot or miss with management. You can have an amazing manager and you’ll love working underneath then or you can have a terrible one and it will make you dread going to work.

    It tends to be a little bit u set staffed but hey that’s all retail.


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