Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated May 28, 2017
13,809 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
5,459 Ratings

13,809 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Somewhat of a hard work life balance (in 422 reviews)

  • Working up to full-time means you are part-time for awhile (in 469 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Amazing"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great team, amazing management. There will always be something to do and you will find yourself learning a lot.
    also great if you are going to school.

    Cons

    Retail hours, so expect to work holidays. Also it takes initiative if you want to move up to a ARA role. Sometimes things can get a little hectic.

    Advice to Management

    Management is amazing and you can always rely on them to handle issues out of your control as a employee. Pay is fair and the store feels like a big community.


  2. "Stressful at times for not a high enough pay. Good stepping stone to becoming a supervisor."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SWAT Specialist in East Patchogue, NY
    Former Employee - SWAT Specialist in East Patchogue, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    If you have a good GM, who understands your job and realizes that you're trying to accurately reflect the stores stock then this process will be okay.

    Higher pay than Inventory and merch

    Every week is a routine, so if you like being in a routine you might like this job

    Will help you develop into a leader if you want to try to move up in the chain

    Monday through Friday schedule.

    Cons

    Cap pay could and should be higher

    Holidays can be really stressing due to so much variances that can occur with the influx of products and customers in the building

    Researching variances can be a pain sometimes.

    Advice to Management

    Care about product that is missing and talk to their employees about the missing product so problems can be fixed quicker.


  3. "Positive general direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Double Agent HT in Virginia Beach, VA
    Former Employee - Geek Squad Double Agent HT in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    overall a great company to work for, amazing benefits, great large company structure, that does focus on growth from within. would definitely recommend for anyone, but know that if you take a line level job its exactly that, if you want something more career driven within the company, be prepared to put in time to grow within the specifics the company outlines. In my opinion it is worth it.

    Cons

    due to size you do get some leaders within stores that are not fully capable of performing their duties, as with any company.

    Advice to Management

    Continue to grow the positive talent on your existing team, and weed out the negative lack of talent.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Don't ask questions, or suggest how to clean up the floor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Flint, MI
    Former Employee - Sales Associate in Flint, MI
    No opinion of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Really tight nit family. Help train you a little.

    Cons

    Management has family working there that clearly is favorited. Don't complain about managements family

    Advice to Management

    Fire half the management and re-hire. A lot of them would hold things back for themselves to buy before the customer had the opportunity


  6. "Great place to grow and sharpen your people skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Williston, VT
    Former Employee - Appliance Sales Specialist in Williston, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 10 years)

    Pros

    Leadership at my store was wonderful about not micromanaging and staying positive, all while still holding employees to a high standard. I had lots of space to grow and learn without being tethered to exact methodologies. The experience I gained here was invaluable in providing me with some of the most essential skills needed to succeed in the business world.

    Cons

    Not a great place for long-term employment unless you are interested in advancing up the ladder of leadership. After the first couple of years of employment, annual raises become very small.

    Advice to Management

    Local store management is already making the right choices.


  7. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Operations Agent in Lubbock, TX
    Former Employee - Geek Squad Operations Agent in Lubbock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    -Great learning and experience opportunities.
    -The company really values their employees.
    -You feel like you are a part of something bigger

    Cons

    -Store managers can become micromanagers
    -Sometimes the company's focus on "numbers" can make you feel alienated.

    Advice to Management

    Keep up the good work! I'd love to come back and work with you guys again someday.


  8. "Best Buy is a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Soquel, CA
    Current Employee - Customer Service Specialist in Soquel, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    Great company. Excellent training and awesome co-workers.

    Cons

    Not enough hours to work.


  9. "Consultation/Operations Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultation/Operations Agent in Philadelphia, PA
    Former Employee - Consultation/Operations Agent in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Fun, Communicating With Customers and Team Members

    Cons

    Pay is too low for the amount of work expected, not enough staffing.


  10. "Enjoyable, experience l."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Elkridge, MD
    Former Employee - Sales Consultant in Elkridge, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Organized and well managed. People were great, store was clean. Enjoyed talking to customers. Fellow co-workers were nice as well.

    Cons

    No room for moving up. Not many opportunities for getting better positions. Although it is fun working with customers some of them have no idea what they want.

    Advice to Management

    Give us more opportunities!


  11. "Great Part-time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Dayton, NJ
    Former Employee - Best Buy Sales Associate in Dayton, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Working here offers excellent hours and a friendly atmosphere. There is a lot perks to working here such as the discount and flexible hours.

    Cons

    Many times customers aren't understanding or willing to work with you. The management has a lot of growing to do in order to cooperate properly. There is little room for growth

    Advice to Management

    Work on building a connection with your team better. Avoid favoritism, and gain the trust and confidence of your employees. Have members who like working together work together.


Showing 13,809 of 13,926 reviews
Reset Filters