Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated June 25, 2017
13,995 reviews

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3.6
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13,995 Employee Reviews

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Pros
  • Employee Discount / Accommodations (in 1569 reviews)

  • You learn a lot about interacting with others (in 181 reviews)

Cons
  • Somewhat of a hard work life balance (in 424 reviews)

  • I wish I could have been a full time employee (in 474 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "Surprisingly good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Simsbury, CT
    Current Employee - Best Buy Mobile Sales Associate in Simsbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    My expectations were low when I started as I had worked exclusively for smaller companies. For a big company, BB really has their priorities straight. Looking at their corporate philosophies and policies show that leadership really knows what they're doing. My store in particular is a really fun place to work.

    Cons

    Culture of store is very heavily dependent on management. If they're good, then you're good to go. If you have a bad one, look out. Also, despite the excellent corporate policies and messaging, everything goes out the window if revenue goals aren't being reached.

  3. Helpful (1)

    "Challenging retail environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Solutons Advisor in New York, NY
    Former Employee - Business Solutons Advisor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Great benefits, employee discount was optimal, great opportunity to engage with people daily and make goal oriented team progress.

    Cons

    Competitive environment for a non-commissioned sales staff, morale can easily be swayed by bonus/reward opportunities as opposed to customer success. Holiday hours obviously were a pain.

    Advice to Management

    Invest in training and product knowledge, as well as engaging employees to be active listeners with their customers.


  4. "Best Buy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Fairfax, VA
    Former Employee - Computer Sales Associate in Fairfax, VA

    I worked at Best Buy part-time (More than a year)

    Pros

    Discounts, Pay was ok, busy

    Cons

    meeting budget for sales stressful
    lots of standing, no breaks


  5. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consutnt in Chandler, AZ
    Former Employee - Sales Consutnt in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good benefits, great job for tech nerd

    Cons

    In season long hours hourly wage not commission

    Advice to Management

    Only one...improve inventory control...items not easily located


  6. "Would come back!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Best Buy full-time (More than a year)

    Pros

    Decent discount, meet a lot of different people.

    Cons

    Some of the management.


  7. "Media"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Relations Specialist in Yah-ta-hey, NM
    Former Employee - Media Relations Specialist in Yah-ta-hey, NM
    Recommends
    Neutral Outlook

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Great company to work for. They are nice and fair.

    Cons

    Its hard to move up in the company

    Advice to Management

    Have more opportunity for employees to move up.

  8. "A lot of fun!"

    Star Star Star Star Star
    Current Employee - Asset Protection Specialist in Stafford Forge, NJ
    Current Employee - Asset Protection Specialist in Stafford Forge, NJ

    Pros

    People that work here are fun to be around and we have a lot of fun while working and while we're not.

    Cons

    There isn't any. There isn't any. There isn't any. There isn't any. There isn't any. There isn't any. There isn't any.


  9. "BBYM Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BBYM Manager in Fresno, CA
    Former Employee - BBYM Manager in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great company, great discounts, team environment

    Cons

    Lots of late nights and weekends are a must

    Advice to Management

    More hours for part timers after holidays


  10. "Be at people. Not so great pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Varios in Brockton, MA
    Former Employee - Varios in Brockton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    The team atmosphere is fantastic. Management was always very involved. Great culture.

    Cons

    Pay was decent for retail but low compared to most other industries.

    Advice to Management

    Communicate


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