Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated January 23, 2018
15,484 reviews

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3.8
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15,484 Employee Reviews

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Pros
Cons
  • Work life balance but its retail (in 453 reviews)

  • no full time position for leads (in 520 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (75)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "Best Buy Customer Service Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Pros

    Very chill environment easy job

    Cons

    Can be boring due to lack of customers

  3. "Generally Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Good benefits, great discount, Varied workload

    Cons

    Work/Life balance can be difficult to manage because of the erratic schedule


  4. "Great bonuses, not so great leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Richfield, MN
    Former Employee - Marketing Manager in Richfield, MN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The salaries are competitive and the bonuses are great. People are generally friendly and the atmosphere is pleasant. Pockets of talent are exceptional (but that’s definitely not the standard—there’s a big swing, talent-wise)

    Cons

    Leadership is not taking the right steps to stay competitive, and I doubt the company will make it. They need to figure out a way forward beyond just cutting margin. And they need a clearer strategy around which projects get funded, so they can focus on fewer, more strategic pilots and actually give them time to work.


  5. "Consultation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Current Employee - Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Great Discount, great people, satisfaction of completing a job and helping people

    Cons

    Long hours, micromanagement, push for sales over quality of work

    Advice to Management

    Fire half the uneducated managers, hire from within those that hold high values for quality of work and helping people while making profit.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Flushing, NY
    Former Employee - Customer Service Specialist in Flushing, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great work culture, amazing coworkers, understanding and supportive managers

    Cons

    Retail- pushed to hit targets even when customers didn’t have an interest.

    Advice to Management

    Great company-keep supporting your workers!


  7. "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Pros

    Fun place to work for

    Cons

    Changing systems can create challenges

  8. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    Great environment, great company, and great start out pay

    Cons

    The discounts aren't the best and closing time may take a while depending on department.

    Advice to Management

    Support your team and you will never lose them


  9. "Good company,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Double Agent in Gainesville, FL
    Former Employee - Double Agent in Gainesville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great pay, interesting job if you like working on computers.

    Cons

    Allotted time for jobs are automatically chosen so schedule can sometimes cause problems with clients.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    Good culture, and staff. Decent pay, and good store bonus if the store hits its revenue target.

    Cons

    Quota based selling metrics, so expect hours to get cut if you perform badly the previous month.

    Advice to Management

    They know already know this, but i'll say it again: Stop shoving branded payments and other selling metrics down our throat, cant expect to perform if all you do is repeat the same thing over again.


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