Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated Jun 19, 2019

To filter reviews, or .

Found 19133 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
93%
Approve of CEO
  1. "Agent"

    StarStarStarStarStar
      Current Employee - Geek Squad, Consultation Agent 

      I have been working at Best Buy full-time for more than 8 years

      Pros

      Providing client satisfaction to the fullest

      Cons

      Hard to not none able to fit everyone’s needs

      Best Buy2019-06-19
    • "Love it here"

      StarStarStarStarStar
        Current Employee - Customer Service Specialist in Kenosha, WI
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Best Buy part-time for less than a year

        Pros

        Great people, fun environment, lots of room to grow.

        Cons

        Managment may get under your skin with numbers.

        Best Buy2019-06-18
      • "Retail"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Front End Team Leader in Mishawaka, IN
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Best Buy full-time for more than 5 years

        Pros

        Great leadership, good hours, very competitive pay

        Cons

        Working Thanksgiving, not a lot of work/life balance

        Best Buy2019-06-18
      • "I gained skills and memories that will last me a lifetime."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate in Overland Park, KS
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at Best Buy part-time for more than 5 years

        Pros

        The people are genuine and honest. The company pays fairly well for retail. The hours are flexible and understanding. There isn't a competition between you and your coworkers. They support you getting your education.

        Cons

        The standard daily operating systems get messy. The nights can be hectic due to inventory. Holidays are always exhausting.

        Advice to Management

        Lead your people in ways they wouldn't expect to gain training from. No one wants to be forced to learn. Keep it inclusive and interactive to the best of your ability.

        Best Buy2019-06-18
      • "Seasonal Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate 
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at Best Buy part-time for less than a year

        Pros

        Good work environment Fun team building Easy to learn

        Cons

        No sales incentives, but they push you to sell Tedious training

        Advice to Management

        Either restore commission, or higher the hourly rate

        Best Buy2019-06-18
      • "Overall good job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Theater Sales Consultant in Woodbridge, VA
        Recommends
        Positive Outlook
        No opinion of CEO

        I have been working at Best Buy part-time for more than a year

        Pros

        Great part time for student

        Cons

        Job status heavily reliant on sales Very visible favoritism

        Best Buy2019-06-18
      • "Time Flys"

        StarStarStarStarStar
          Former Employee - Inventory Specialist 

          I worked at Best Buy part-time

          Pros

          Always moving. Time flys Not as stressful as being on the sales floor.

          Cons

          May leave late some nights.

          Best Buy2019-06-18
        • "Good organization, sub-par implementation"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Inventory Specialist in Chattanooga, TN
          Recommends
          Approves of CEO

          I have been working at Best Buy part-time for less than a year

          Pros

          Corporate puts a lot of work into providing essential educational tools to employees

          Cons

          Management doesn't always enforce the company policies or follow SOP's.

          Best Buy2019-06-18
        • "Good"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Home Theater Sales Associate 
          Approves of CEO

          I worked at Best Buy full-time for more than 3 years

          Pros

          Discount, people, stuff, knowledge, training

          Cons

          Lot's of dumb people, customers

          Best Buy2019-06-18
        • "Great Company To Work For"

          StarStarStarStarStar
          • Culture & Values
          • Career Opportunities
          Current Employee - Customer Service Specialist in McKinney, TX
          Recommends
          Positive Outlook

          I have been working at Best Buy part-time for more than a year

          Pros

          At my store the managers are relatively calm, it is only busy at certain times of day, and in customer service, the customers approach you.

          Cons

          Inevitably, working in retail requires you to reach certain goals set by the store. These goals are not unachievable, however, it does take time and effort to perfect your "pitch" or method of attracting and convincing customers to buy what you are selling.

          Best Buy2019-06-17
        Found 19133 reviews