Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated August 21, 2017
14,423 reviews

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3.7
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14,423 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 429 reviews)

  • Limited hours when not working full time (in 492 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (20)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "It was alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time

    Pros

    Decent pay. Good working environment

    Cons

    training takes forever. Managment can be strict about sales goals.

    Advice to Management

    Streamline the training process and make more realistic sales goals.

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Lots of fun. Great co-workers

    Cons

    Not enough hours on the paycheck

    Advice to Management

    Gave fun while being the best


  4. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Discount is ok
    Co-workers are nice
    Around technology all day

    Cons

    Specializing in a dept means nothing in smaller locations

    Advice to Management

    Empower your employees with the tools to move up if that's what they seek.
    If people interview for a position, keep them posted on the status and don't go weeks/months without letting the applicants know the situation.
    Pay your employees a fair wage.


  5. "Its a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Baton Rouge, LA
    Current Employee - Delivery Driver in Baton Rouge, LA
    Doesn't Recommend

    I have been working at Best Buy part-time (More than a year)

    Pros

    Got to work early and when finished with route, you were done for the day

    Cons

    Had 5 managers tell you the same thing every day, none of who would take responsibility but all who blamed the other managers.

    Advice to Management

    Get organized


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    very flexible hours for students

    Cons

    very bad management and communication


  7. "Numbers First. People Second."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great discounts on some items.

    Cons

    A ridiculous amount of micromanaging from the general manager and direct supervisor over Geek Squad Protection. Tracker sheets and role playing were both humiliating and out of control.

    GM way too focused on the store profit and would throw any employee under the bus if it meant better numbers.

    Multiple smoke breaks for management and close friends of management. Could barely get a fifteen minute break most days.

    Continuously being told by salespeople to put their numbers on sales instead of ringing it out themselves. Then they wouldn't assist with a code one.

    Blatant instance of management picking favorites.

    Being harassed by GM to attend pointless employee events.

    Was also harassed many times by GM to apply for a credit card.

    Minimal pay increase for a raise and uncooperative management in that regard.

    Unqualified employees chosen for supervisor roles.

    Will beg employees to stay so it doesn't mess up their turnover rate.

    The entire experience feels incredibly dated in the modern age of Amazon.

    Advice to Management

    Close on Thanksgiving so employees can be with their families. Relax on the aggressive sales tactics and warranties. Join the rest of us in 2017.

  8. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chicago, IL
    Current Employee - Cashier in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    great hours and the staff was lovely

    Cons

    low pay and got boring standing there


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time

    Pros

    Employee Discount, Training on Products

    Cons

    Management, Employee Turnover and Career Opportunities

    Advice to Management

    Engage Employees and listen to them


  10. "The Geek Squad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    Flexible work schedule that works with school.

    Cons

    Managers are uninformed on processes.

    Advice to Management

    Ask for solutions from employees that work in a department before speaking to the customer so you do not promise things that are impossible.


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