Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated October 22, 2018
17,032 reviews

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17,032 Employee Reviews

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Pros
Cons
  • "Working all holidays (work/life balance)" (in 483 reviews)

  • "Is hard to get hired on full time" (in 557 reviews)

More Pros and Cons

  1. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Fun environment, great startup job & gives room to grow and learn new technological skills.

    Cons

    Depends on who you work with but none really.


  2. "Store 557"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Miami, FL
    Former Employee - Computer Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    Great team, Amazing GM, Family atmosphere with the team.

    Cons

    Some customer can be rude.

  3. "Good company, depends on location."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    Discount is really nice on a lot of product.

    Cons

    Depending on your manager. Them.
    If you don’t work a lot. You could easily spend a paycheck on product because of the amazing discount.

    Advice to Management

    Give credit to your workers when a job is done well.


  4. "Great engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Good crew of engineers, always eager to complete the job at hand.

    Cons

    Management is slow to move on repairs, little to no training. Horrible communication to enginnering staff. Upper management always overlooks this department.

    Advice to Management

    Create a better structured system with bonuses and or opportunities to advance.


  5. "Loved Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Retail Sales Consultant in Fullerton, CA
    Former Employee - AT&T Retail Sales Consultant in Fullerton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Loved working there. Great environment. Good people. Awesome Discounts. And management cares about you overall growth

    Cons

    Not a very flexible work schedule as a full timer


  6. "Great place to build your sales acumen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Team LEad
    Former Employee - Home Theater Team LEad
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Profit sharing on comp yo year paid out monthly. Ranges 0-25% based on dept.

    Cross dept. Help
    Fairly low pressure sales environment

    Fun things to sell- Technology etc

    Cons

    Extremely busy (rare) Black Friday.

    Extremely slow. Think months luke February, October.

    Must keep even keel of emotions

    Rowdy, entitled customers from time to time.

    Advice to Management

    Posutive encouragement/reinforcement could benefit morale etc


  7. "It’s been a great path with room for promotion"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    The managers I have worked with have been great. I feel that I am compensated pretty fairly for the work that I do. I have never had to feel dirty after a sale. Best Buy practices selling ethically. Yes, there are metrics you are expected to hit, but never at the expense of integrity.

    Cons

    Some customer interactions can be awful. Slow days can be extremely boring.

  8. "Great benefits, difficult career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Great benefits (e.g. pay, campus amenities)
    Smart and fun colleagues

    Cons

    Difficult to progress in career unless you know the right people.


  9. "Apple Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Great Discounts
    Free Apple Products
    Great Experience
    Good Bonuses

    Cons

    Work Weekends
    Tough Customers
    Long Shifts
    No Apple Discounts


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People discount corporate office is great

    Cons

    Customers are the only con


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