Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated September 20, 2018
16,874 reviews

Filter

Filter

Full-timePart-time

16,874 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Working all holidays (work/life balance)" (in 481 reviews)

  • "Is hard to get hired on full time" (in 554 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Coworkers are the definitely the best

    Cons

    Management has a habit of not responding to radio calls


  2. "It was a great working environment but useless upper management held the store back from reaching their full potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Houston, TX
    Former Employee - Sales Lead in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Coworkers
    Customer interaction
    Discounts
    New products

    Cons

    Upper supervisors, general manager and district manager
    You can get pay way more for the same position at a bigger store.

    Advice to Management

    You need to have better judgement of characters when hiring. And pay your people reason why turn over is so high because they can easily made up to three dollars more at different store.

  3. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    Very Easy job to do

    Cons

    They dont give you enough hours

    Advice to Management

    Work with out of state student to be lax on hours


  4. "Lucky"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Littleton, CO
    Former Employee - Customer Service Representative in Littleton, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    I was able to work at a store where the people who I worked with were friendly, and the promotion process was clear.

    Cons

    Some managers focused too much on the stick and not the carrot for sales.


  5. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Co workers were like a family. Amazing discount on products.

    Cons

    Expected to do more each year with same amount of pay.


  6. "Project Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    You get to travel a lot. You car rental and hotel points. Plus per diem when traveling.

    Cons

    Schedule is up and down. Sometimes it seems like you can’t have a life outside of work. Pay checks aren’t consistent.


  7. "Overall beneficial and worthwhile, with a few exceptions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Company culture is excellent
    Training, you always have the tools you'll need
    Discounts
    401K matching

    Cons

    Sales positions are measured using way too many metrics
    They'll tout discounts as part of why your pay is so low
    No commission just bonuses, uses a complicated formula that gives managers thousands and part time employees considerably less

    Advice to Management

    Continue to foster the excellent culture, turn around probably wouldn't be so high if you paid more than minimum wage to the majority of your in-store workers.

  8. "Wonderful Experience and Good Management Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Holland, OH
    Former Employee - Sales Associate in Holland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Energetic management, Training provided, Useful forums, Fun work environment.

    Cons

    Tough to move up in the same location, Sometimes understaffed at times

    Advice to Management

    Keep up the fun work environment.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Amazing employee discount and good benefits

    Cons

    Lots of pressure on putting out credit cards over anything else


  10. "Lead Mobile Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Anchorage, AK
    Former Employee - Mobile Sales Consultant in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Excellent management benefits great company to work for

    Cons

    Could pay a little bit more but still a great company

    Advice to Management

    Keep up the great work


Showing 16,874 of 17,050 reviews
Reset Filters