Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated April 23, 2017
13,553 reviews

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13,553 Employee Reviews

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Pros
Cons
  • not the best great work life balance (in 414 reviews)

  • Working up to full-time means you are part-time for awhile (in 461 reviews)

More Pros and Cons

  1. "Best Buy Merchandising Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Specialist in Wilmington, NC
    Former Employee - Merchandising Specialist in Wilmington, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good team-oriented work. Enjoyed working flexible hours.

    Cons

    Usually stayed much later than scheduled time.


  2. "Pacific Sales Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pacific Sales Representative in San Jose, CA
    Current Employee - Pacific Sales Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount, Don't have to wear a blue shirt, pay grade is higher then the rest of Best Buy sales people

    Cons

    Micromanaging, customer issues that deals with appliance delivery and installation, dealing with people attitudes because something didn't go their way, bartering prices

    Advice to Management

    Less micromanaging and more freedom


  3. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Germantown, MD
    Current Employee - Sales Consultant in Germantown, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Employee discount is amazing and the pay is above average compared to other retailers. It does obviously vary per location, but overall, both are amazing.

    Cons

    They nag you to sell Best Buy protection and Best Buy credit cards.

    Advice to Management

    N/A


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  5. "Don't work there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PC Sales Representative in Chandler, AZ
    Former Employee - PC Sales Representative in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at Best Buy part-time (More than a year)

    Pros

    Fun place to work, mostly great co workers, get to talk about tech all day

    Cons

    Management doesn't acknowledge when you do a great job, promises a raise and then says you won't get it because you're not doing your job even though you were the top salesman for months at a time. Then when you find a job with better compensation, management tells you you're screwing over the company

    Advice to Management

    Work harder at getting people to feel appreciated and stop worrying about numbers all day, happy employees produce sales organically


  6. "Sale Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Flint, MI
    Former Employee - Sales Consultant in Flint, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    co-workers will help if you ask them to

    Cons

    Don't ask questions, or look like you need help.

    Advice to Management

    Look around at what is going on in the store. A lot of drama between co-workers.


  7. "Sales Associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    The discounts was really good.

    Cons

    They are so numbers driven that they have lost a lot of the customer service aspect


  8. "Sales support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Rockaway, NJ
    Former Employee - Sales Support in Rockaway, NJ

    I worked at Best Buy part-time (More than 3 years)

    Pros

    great discount, flexible hours, & great atmosphere

    Cons

    holiday season is hectic and busy for every department


  9. "Warehouse Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible Hours and descent starting pay for retail.

    Cons

    Management could be so much better. Small and slow pay increases.


  10. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Friendly environment, great customer base, fun to work with technology.
    Good pay, willing to pay competitively. Managers are willing to work with you if you are in school.

    Cons

    Difficult to get days off, must be willing to compromise with flexibility. Hard to get full time, will schedule you for 38 hours to avoid benefits.


  11. "Good Starting Point, Rare Advancement Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computing Sales Consultant in San Bruno, CA
    Former Employee - Computing Sales Consultant in San Bruno, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great stepping stone to venture out to other companies if you want to move to better companies.
    Flexible hours.
    Best employee discount in industry.
    Great sales training program.

    Cons

    Management heavily favors high performers.
    Pay is very low and inconsistent between departments

    Advice to Management

    Advancement opportunities will keep turnover low, make pay more competitive and comparable to other companies.



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