Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated June 17, 2018
16,369 reviews

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16,369 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Pcho sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    As an employee you only pay cost +5% for everything so the discounts are insane

    Cons

    There really weren’t any cons

    Advice to Management

    No advice to give. They did a great job!


  2. "One Decade There...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the pay is far more than people lead you to believe

    Cons

    Horrible upper management in most stores

    Advice to Management

    none.

  3. "good solid job but management stinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Matthews, NC
    Former Employee - Customer Service Representative in Matthews, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    good pay
    relatively easy
    good work environment depending on your team

    Cons

    management acts like school children with some actually caring about you and others only about the money


  4. "Decent if you play the politics"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    Fun, laid back and good opportunity for advancement

    Cons

    Can be political and have favorites


  5. "Good starting job to get into if you like Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Logan, UT
    Current Employee - Sales Consultant in Logan, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy (More than a year)

    Pros

    Good atmosphere, good people. Management depends entirely on location (had worked at various stores).

    More sales than technology, so if you are looking for a technology more based job, you are better looking elsewhere.

    Discount is great.

    Cons

    Sales heavy, non-commissioned based sales. Not a whole lot of room for improvement unless you are looking for leadership positions (which usually require working various years prior to applying/being accepted).


  6. Helpful (1)

    "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    With decent pay and multiple promotion outlets, this company is easily one of the best I have worked for. Benefits are solid, hours tend to be flexible and most managers that I have worked with care about their employees. Best Buy is receptive to change when issues are brought to light.

    Cons

    For most employees it is still retail, you deal with the good, bad and ugly. While it is easy gain promotions at the store level, it becomes more daunting when you try to look for promotional outlets in the district, market or corporate fields. There are times when redtape seems very prevalent, but is usually overcome at a store level. Communication between line level associates and the decision makers is minimal, even though the line level associates are the one responsible for implementing the new tools or strategies made by the decision makers.

    Advice to Management

    When evaluating employees for promotions, don’t just stop at the store level. Look above, see where you think they can go (even if it surpasses you) and help them get there. Don’t just be a manager, be a leader.


  7. "A Very Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in New York, NY
    Former Employee - Customer Service Specialist in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    All managers were approachable, friendly, and seemed to care about employees. The work environment was generally friendly, and bonds were created quickly.

    Cons

    Heavy reliance on e-learning meant those who required hands on experience fell behind. Sometimes understaffed and apathy from some employees meant others had to pick up their slack.

    Advice to Management

    Be closer to your employees, but don't hover over them, especially new and inexperienced employees.

  8. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Benefits are good. Pay is higher than most. Can be a fun place to work.

    Cons

    Customers demand you fix problems for free on devices they bought at a competitor! Training is very minimal. Level of knowledge varies greatly between individual staff.

    Advice to Management

    Invest time and money in better on-boarding. Get rid of the negative influencers quickly, from Assistant Store Manager down, they suck the energy out of the building the minute they hit the door.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Expert in Frisco, TX
    Former Employee - AT&T Expert in Frisco, TX
    Recommends
    Approves of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Good pay with a team environment

    Cons

    Lots of standing traditional retail


  10. "Asset protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection in Bellingham, WA
    Current Employee - Asset Protection in Bellingham, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Easy and fun environment

    Cons

    Mind numbing, not great management

    Advice to Management

    Start caring more and listen to new ideas


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