Best Buy Reviews | Glassdoor

Best Buy Reviews

Updated November 21, 2017
15,114 reviews

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15,114 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. "Great!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Sahuarita, AZ
    Current Employee - Customer Service Specialist in Sahuarita, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    I have many opportunities to learn about my job and leadership. I have gotten to many cool things with the company.

    Cons

    As hard as I try I have been in the some position for the 4 years that I have been with the company.


  2. "Best Buy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Pros

    Good atmosphere to be in.

    Cons

    Goals are sometimes unaligned across management

  3. "Great place to work. Great management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Huntsville, AL
    Former Employee - Sales Associate in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Great benefits, competitive pay scale, good discount

    Cons

    Holiday season is extremely busy.


  4. "Co-workers great, manager not so much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Pros

    People you work with. Learn about latest technology.

    Cons

    Inexperience manager. Lack of communication.

    Advice to Management

    Manager was power hungry and did not care about his employees or customers.


  5. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Tulsa, OK
    Former Employee - Sales Manager in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 10 years)

    Pros

    Team atmosphere. Fun work. Tough competition. Great company.

    Cons

    Favoritism. Middle management lack of vision

    Advice to Management

    Happy employees = happy customers


  6. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Greenville, NC
    Former Employee - Customer Service Specialist in Greenville, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great pay for the type of work. Most retailers pay minimum wage.

    Cons

    Comes with the typical cons of retail, and Best Buy is very sales oriented so the sales team gets tons of perks and rewards for sales but Customer Service gets next to nothing and there's really no measurement of how well we are doing


  7. Helpful (1)

    "Fun place to work but litle pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist
    Current Employee - Inventory Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Best buy has always been very good to its employees from ive seen. Some of my best friends ive met from working at Best Buy.

    Cons

    Recently Best Buy has made it mandatory that its sales floor employees need to take a verbal roleplay test on their knowledge of all the products in the store. and for as much of a headache this certification is to call us "Specialist" the pay is only good for highschoolers.

    Advice to Management

    Since store managers make around 6 figures it doesnt make sense that employees who have to go through certifications just to maintain a position dont make enough to live off of

  8. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Home Expert in Brownsville, TX
    Current Employee - Smart Home Expert in Brownsville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    The employees around you can be some of the most genuine people and people you may develop long lasting friendships with. It feels like most of the employees you will meet will try to be helpful when need of any assistance. The company provides so many accommodations with new product that you can fill your home with the latest and greatest for cheap or even free.

    Cons

    Depending on your store, some management can be big on micromanaging which will take away the fun of your job as it is something a wide variety of other managers are against. You may get run around from management not knowing what policies are and what upper management wants from them. At times it can just feel like management isn't organized throughout the store.


  9. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Pros

    Best Buy is a great company to work for. They really care about their employees and there is a lot of room for movement within the company.

    Cons

    Working for Best Buy doesn't really come with cons really, off the top of my head


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile - Sales Consultant in San Antonio, TX
    Current Employee - Best Buy Mobile - Sales Consultant in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    1: Bonusing is nice even when it comes to being part time
    2: Managers always train when needed to do so
    3: Friendly environment
    4: The discounts are really good
    5: They work well with your school schedule if needed

    Cons

    1: Pay is ehhh for all the things you have to know
    2: My location has a manager who always has a problem with anything and everything so asking for his assistance is always a no go for me
    3: Keeping up with numbers isn't hard... as long as there is customers, but if there isn't no matter what it's kinda hard to do something about it

    Advice to Management

    My only advice to management is if there is a manager who literally has a problem with every employee in the store, there should be some sort of action taken against it to talk about why it's so hard for him to work with anyone


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