Best Buy Reviews in Saint Louis, MO | Glassdoor

Best Buy Saint Louis Reviews

Updated May 17, 2018
66 reviews

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Saint Louis, MO

4.3
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66 Employee Reviews

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Pros
Cons
  • Work-life balance is difficult to perfect (in 474 reviews)

  • hours were not always the best considering im a full time student (in 544 reviews)

More Pros and Cons

  1. "Customer service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Saint Louis, MO
    Current Employee - Team Leader in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    The challenge of bringing new technology into someone’s life

    Cons

    The escalated issues due to misinformation

    Advice to Management

    Follow up is the key to successful training


  2. "Solid work environment, Incredible employee Discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Saint Louis, MO
    Former Employee - Customer Service Specialist in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    I had more fun working retail for electronics than other retail positions I've held. Employee discount and accommodations make this job absolutely worth looking into. Incredible discount on electronics offered at Best Buy.

    Cons

    Some metrics used to measure performance aren't as realistic in certain positions, especially in customer service.

  3. "Geek Squad Consulation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Consultation Agent in Saint Louis, MO
    Former Employee - Geek Squad, Consultation Agent in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The culture of Best Buy is a great culture itself but it is nothing in comparison to Geek Squad. Having fun while being the best is what they are all about.

    Cons

    I was not a fan of working holidays and weekends. I was happy to find a role outside of the retail hours and not have to work Q4 retail craziness.

    Advice to Management

    Management was great at listening but the ratios they used for merit or equity increases didn't compare very well to what they could have done.


  4. "Assistant Manger Mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Assistant Store Manager in Saint Louis, MO
    Current Employee - Specialty Assistant Store Manager in Saint Louis, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good work life balance and pay

    Cons

    they closed down all of the stores. Hard to find a lateral transfer with the same pay

    Advice to Management

    Do a better job developing and promoting your talented employees. No one likes to stay "comfortable" doing the same job for the rest of their lives.,.. clearly we didnt have that option,


  5. "Lead Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Saint Louis, MO
    Current Employee - Sales Lead in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great benefits and training !

    Cons

    Black Friday is never any better

    Advice to Management

    Promote from within please people!


  6. Helpful (1)

    "Good low hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Saint Louis, MO
    Current Employee - Computer Sales Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Employee discount, fun environment, everybody works well

    Cons

    Hours get cut, high pressure at times

    Advice to Management

    Need more hours


  7. "Mobile SAS lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time

    Pros

    Good company. Mobile standalone store is much better than big box. Pretty relaxed attitude, but you gotta hustle when it's busy.

    Cons

    Pay could be better. There is bonus potential, but they're usually not anything to write home about. Depending on your boss, your experience can be very different. I have always had good bosses

    Advice to Management

    Increase bonus potential. Do a better job of advertising deals and promotions to get customers in the store.

  8. "engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Neutral Outlook

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    good place to work for

    Cons

    lots of hours low pay

    Advice to Management

    nonenone


  9. "Mobile Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    Pros

    Great co workers. Working with good people makes it easier.

    Cons

    Poor Pay, compared with other offers this job paid significantly less.

    Advice to Management

    Value your employees, they are what makes your company work.


  10. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Saint Louis, MO
    Current Employee - Sales Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (More than a year)

    Pros

    Depends on the store, but you can work with really great people! Opportunities to move around to different departments if your interested. Employee discount is AWESOME! Some neat accommodations with various product vendors. Opportunities to move departments and even to different stores if you want/need to (which is what I did). Best Buy has very good culture standards and tries to create a fun and challenging work environment. Even if you have little to no product knowledge they will train you on the ins and outs of anything and everything. Excellent company to work for with great opportunities to climb the ladder, it ultimately comes down to management and how they operate the store. I worked in two different stores with polar opposite styles.

    Cons

    Depends on the store, but you can work with really not great people! I worked for two different stores and the first store had terrible management and employees, the second store was much better and felt like a real Best Buy. Your best bet is to go into the store and talk to several employees and see what they can tell you about working there; cause your experience really will vary based on the location. Not enough rewards for top performers. Bonus structure is based on performance of the entire store and not the individual person or department. Month after month I was one of the top sales consultants in my store and even in the best department in the store and we would not bonus because another department did not do their jobs and hit their goals.

    Advice to Management

    Bonus structure and rewards for performing need a serious overhaul.


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