Best Buy Sales Associate Reviews | Glassdoor
Glassdoor Logo

Find jobs for Sales Associate

Best Buy Sales Associate Reviews

Updated June 18, 2018
2,489 reviews

Filter

Filter

Sales Associate

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (97)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "Amazing company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Stillwater, OK
    Current Employee - Sales Associate in Stillwater, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Competitive pay, great benefits, tuition reimbursement, flexible with schedules, very active with training, have Chistmas and Easter off.

    Cons

    It's retail. You have to put up with some crazy customers, work some holidays, nights and weekends

    Advice to Management

    Keep up the great work!

  3. "Good for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Decent pay for an entry level job

    Cons

    Difficult ladder to ascend if you want to make a career


  4. "A pleasant company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Tacoma, WA
    Former Employee - Best Buy Mobile Sales Associate in Tacoma, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good Coworkers, Good amount of breaks. Tattoos allowed on the workers. managers were chill. Enjoyed the environment overall.

    Cons

    Didn't really like working cashier. The hours weren't the best. They made me work when I had pink eye. It was black Friday.. they let me off at some point, was still dreadful. Working customer service sucked if someone called out.

    Advice to Management

    Stay chill, thank you for the happy environment. Thanks to the company for that discount.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    They pay decent, good discounts

    Cons

    I don’t really have any


  6. "Good for a temporary spot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Cherry Hill, NJ
    Current Employee - Computer Sales Associate in Cherry Hill, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Fun team to work with. Lots of cool stuff.

    Cons

    Not a lot of upward mobility. Pay is not great. Unknown schedule.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Auburn Hills, MI
    Former Employee - Sales Associate in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Discount is okay on some items

    Cons

    High pressure sales
    Barely any discounts on big ticket items.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tulsa, OK
    Current Employee - Sales Associate in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    Great people and a fun working environment. Every day I find myself enjoying it more and more and I've only been there for 6 months.

    Cons

    Never have the same shifts week to week. This makes future planning difficult which does hinder my lifestyle a bit.

    Advice to Management

    Continue doing what you're doing but try to find away to help the new kids a bit more. Our e-learning program is great but so many of the new kids are struggling and leaving because of it.


  9. "Fun most of the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Fun job If you like talking and teaching.

    Cons

    Slow times are boring and stressful at times when you’re are still held to a rev goal that you have no control over


  10. Helpful (1)

    "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    With decent pay and multiple promotion outlets, this company is easily one of the best I have worked for. Benefits are solid, hours tend to be flexible and most managers that I have worked with care about their employees. Best Buy is receptive to change when issues are brought to light.

    Cons

    For most employees it is still retail, you deal with the good, bad and ugly. While it is easy gain promotions at the store level, it becomes more daunting when you try to look for promotional outlets in the district, market or corporate fields. There are times when redtape seems very prevalent, but is usually overcome at a store level. Communication between line level associates and the decision makers is minimal, even though the line level associates are the one responsible for implementing the new tools or strategies made by the decision makers.

    Advice to Management

    When evaluating employees for promotions, don’t just stop at the store level. Look above, see where you think they can go (even if it surpasses you) and help them get there. Don’t just be a manager, be a leader.