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Best Buy Sales Associate Reviews

Updated September 17, 2018
2,541 reviews

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Sales Associate

3.8
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Pros
Cons
  • "Working all holidays (work/life balance)" (in 481 reviews)

  • "Is hard to get hired on full time" (in 554 reviews)

More Pros and Cons

  1. "Appliance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Appliance Specialty Sales Associate in Grandville, MI
    Current Employee - Major Appliance Specialty Sales Associate in Grandville, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    Very competitive pay, great benefits like 401k even for part time associates

    Cons

    Work pretty much all holidays and weekends


  2. "With the right management, there is a lot of opportunity. You have to be willing to work as a team, and improve yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Washington, DC
    Current Employee - Magnolia Home Theater Sales Associate in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    The best reason to work at Best Buy is helping customers enhance their lives through the latest technology.

    Cons

    If you are not under the right management, you may feel like you are stuck in your position.

    Advice to Management

    Take care of your employees and they will take care of your company. Treat them like I do not matter and what they think doesn't affect your business and you will be proven wrong. I have seen first-hand how a general manager can turn the atmosphere of an entire District around. To drive Improvement and to decrease turnover rate. I'm talking over 30 internal promotions in less than 2 years, and one of the best work families I've ever been a part of.

  3. "Great benefits & fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Plover, WI
    Former Employee - Best Buy Mobile Sales Associate in Plover, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great environment to work in - employees are laid back and emphasize having fun while working. Employee discount is great.

    Cons

    Being pushed to meet sales goals that are sometimes unrealistic. Did not like being pressured to sell warranties and credit cards that customers did not need.


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Lots of learning and education for team

    Cons

    Weekend days are required for part time.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Brentwood, MO
    Current Employee - Magnolia Home Theater Sales Associate in Brentwood, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Helped pay for my education and provided healthcare. Great for high school and college students. Great team/family culture.

    Cons

    Considering that it is a premium retail big box store, with very high end products and a lot of training involved, it is hard to make a full time career after a certain point. The pay (for full time, let alone a specialty) does not match the amount of work that can be involved.


  6. "Overall beneficial and worthwhile, with a few exceptions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Company culture is excellent
    Training, you always have the tools you'll need
    Discounts
    401K matching

    Cons

    Sales positions are measured using way too many metrics
    They'll tout discounts as part of why your pay is so low
    No commission just bonuses, uses a complicated formula that gives managers thousands and part time employees considerably less

    Advice to Management

    Continue to foster the excellent culture, turn around probably wouldn't be so high if you paid more than minimum wage to the majority of your in-store workers.


  7. "Wonderful Experience and Good Management Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Holland, OH
    Former Employee - Sales Associate in Holland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Energetic management, Training provided, Useful forums, Fun work environment.

    Cons

    Tough to move up in the same location, Sometimes understaffed at times

    Advice to Management

    Keep up the fun work environment.

  8. "Fun for an Entry Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multichannel Sales Associate
    Former Employee - Multichannel Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    You get to play with all the new tech as soon as it comes out and all your coworkers are probably into video games, tech, and other nerd stuff. Sales and customer service goals are easy to meet.

    Cons

    All the things that come along with any customer service job (angry customers, irregular hours, etc.).


  9. "Depends on who works there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sheboygan, WI
    Current Employee - Sales Associate in Sheboygan, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    *IF* management is good, than it is an amazing company to work for.

    Cons

    IF management is bad it will be a horrible job.

    Advice to Management

    Lead by example


  10. "Great job, Not my forever job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Findlay, OH
    Current Employee - Sales Associate in Findlay, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    I love the culture, love the coworkers, love management, love the benefits

    Cons

    hours, inconsistent schedules, low advancement

    Advice to Management

    Help people train and become better to have the best chance to advance