Best Buy Sales Consultant Reviews | Glassdoor

Best Buy Sales Consultant Reviews

Updated September 11, 2018
1,102 reviews

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Sales Consultant

3.9
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Employee Reviews

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Pros
Cons
  • "Working all holidays (work/life balance)" (in 481 reviews)

  • "Is hard to get hired on full time" (in 554 reviews)

More Pros and Cons

  1. "Best Buy Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Port Charlotte, FL
    Former Employee - Sales Consultant in Port Charlotte, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Best Buy is an amazing environment to work in. The employees are exceptional, they have an incredible training program.

    Cons

    Advancement is not very easy. I worked there 4 years and applied 20 times for a full time position and never received one despite consistently being a top producer.


  2. "Lead Mobile Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Anchorage, AK
    Former Employee - Mobile Sales Consultant in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Excellent management benefits great company to work for

    Cons

    Could pay a little bit more but still a great company

    Advice to Management

    Keep up the great work

  3. "Good job, but can be mentally draining if you are hitting numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Columbus, IN
    Current Employee - Sales Consultant in Columbus, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Discount, monthly bonuses, good benefits

    Cons

    What have you done for me lately vs what have you done for me, sometimes unreachable goals


  4. "Amazing, Innovative Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Greensburg, PA
    Current Employee - Retail Sales Consultant in Greensburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible hours, fantastic management.

    Cons

    None, honestly, this company is awesome.

    Advice to Management

    Continue being innovative and engaging!


  5. Helpful (1)

    "Great Company, depends on store."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Charleston, WV
    Current Employee - Sales Consultant in Charleston, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great PTO benefits. Decent bonus structure. Opportunities to advance are great.

    Cons

    Commission stress without the commission. Constant repeating of goals, mainly Credit Cards, Tech Support, and extended warranties. This can get to the point where you hear it on the headset every 5-10 minutes, to the extent that an employee cannot get assistance on radio due to "number callouts"

    Advice to Management

    Lay back on nagging of numbers, and compensation could be improved. I could go to any other big-box store, whether it is Walmart, Target, or Hobby Lobby, etc. and get paid more to stress less.


  6. "Decent job. Fun times overshadowed by poor management and commission-like sales tactics with no commission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Consultant
    Former Employee - Computer Sales Consultant
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Fun coworkers, decent discount. First store was great. Second store not so much.

    Cons

    Management was overzealous. Managers were in cliches. Sat around in the back office, and pitched a fit at first sign of trouble.

    Advice to Management

    Treat workers less like a number.


  7. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Atlanta, GA
    Current Employee - Computer Sales Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good managers
    Nice people
    Comfortable place to work

    Cons

    Competitive pay for retail, can make a career but takes time.

    Advice to Management

    Expecting expert service is difficult even with above average pay. Switch to commission or put a paygrade to "Expert service" look for better people or give up with being commission free. You kill incentive.

  8. "Good job, depends on management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Gulfport, MS
    Current Employee - Sales Consultant in Gulfport, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Good employee discount, discounted stocks, 2 weeks paid time off, and 401k for part time.

    Cons

    Management can be toxic. Massive focus on pushing credit cards. Limited hours as part time.

    Advice to Management

    Listen to your employees and train them more than demand results.


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    The Discount ........... ........ ...........

    Cons

    Everything! The management is very disrespectful.

    Advice to Management

    Some advice would be to respect all employee's the same and actually try to help people that are struggling for reasons that you don't know. Also if you have a problem with an employee talk to them instead of trash talking about them to other managers then that employee gets told what you have been saying about them during monthly 1 on 1's


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Houston, TX
    Current Employee - Sales Consultant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    The people and socializing

    Cons

    Uniform and working holidays