Best Buy Sales Consultant Reviews | Glassdoor

Find jobs for Sales Consultant

Best Buy Sales Consultant Reviews

To filter reviews, or .

Found 1118 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
95%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Best Environment To Work in, Period"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lifestyles Sales Consultant in Mount Juliet, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Amazing management Easy to follow E-learnings to get yourself certified Valuable learning environment for the tech industry Possible for progression is very capable

    Cons

    Revenue per hour can be high during some seasons (Still achievable, subject to area) Possibility for error in high dollar transactions can be harmful to career. Customers can sometimes get very angry, very easily

    Advice to Management

    Stay involved with your employees, form bonds with them on a human and friend level. Communicating ways of improvement come across a lot better from a name and face, not a figurehead. 90% of the time, the employees you have are very competent, just need a little nudge.

  2. "Great Place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Sales Consultant in Onalaska, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    friendly people and friendly environment that helps you learn and grow

    Cons

    scheduling could have been a little more regular

  3. "Nice environment but less pay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Skokie, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    You get good sales experience and product knowledge. Really nice work environment with a stable management.

    Cons

    Felt like I should be paid a lot more for working in the Mobile Department, especially since there’s no commission and a quarterly bonus which is tough to hit there’s really no motive to sell other than a low hourly pay.

  4. "Great Company but Location determines culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    - Great benefits -Great training available for new employees - Great employee discount -PTO is friendly

    Cons

    -Strong Quotas have to be met without commission -Micro management of sales - Customers can be pretty stupid, ignorant

    Advice to Management

    Company is growing bring back monthly bonuses

  5. "I loved working here!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant 

    I worked at Best Buy part-time

    Pros

    Discount, environment, exciting, fulfilling, great

    Cons

    Nothing really. if you don't sell much, you don't get hours.

  6. "Good when it was good, horrible when it wasn’t"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant 

    I worked at Best Buy part-time for more than 2 years

    Pros

    Decent wages, good people, and good discount

    Cons

    Upper management was bad. Lots of nepotism and shady stuff

  7. Helpful (1)

    "Its Great! (Given the correct circumstances)"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SALES CONSULTANT, HT/GAM/ENT in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    I love Best Buy for the people that I get to work with and the experience that I gain won't only just help the people that I interact with, but for a techie like me in the future :) Also employee discount is the bomb if you can afford to blow some on stuff for yourself.

    Cons

    - Pressured to Sell and hit quota and will be indirectly shunned by the higher-ups if you don't hit, even if it is just slow. - Can have some SUPER ENTITLED (Usually old) customers that come in and treat you like doodoo.

    Advice to Management

    Show gratitude for the way that we interact w/ customers, nut jus the number at the end of the day, think of the bigger picture and not just the daily quota. Also, more technical training for previous systems that customers might have already to fix/upgrade would be great so we don't look stupid. (Usually fixes itself within the first 4 months if you are aiming to self improve)

  8. "It could have been great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant in Hixson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time for more than 4 years

    Pros

    Work life balance, 0 work from home stuff. Email only checkable at work.

    Cons

    The GM was pretty set on favortism, rather than actual sales. And he gave off that Jeffrey Dahmer vibe, But the ASM, and GSM, nothing but love. Got along with everyone that I worked with pretty okay. I kinda recommend this place for people to get for their first jobs.

    Advice to Management

    Talk to your employees, not about them.

  9. "Best employee discount, each store is completely different bestbuy"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Pasadena, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    Employee discount and accommodations. Fun environment

    Cons

    Extremely low hours, for part timers; during low season! Can't progress to be a career. Unreal expectation to meet, sometimes!

  10. "Great people to work with, except store managers expect you to make the same goals whether the store is busy or not."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Co-workers are awesome and a good time to be around Managers are understanding of personal life and issues. Internal Promotions Lots of training

    Cons

    Sales goals are way too high for days where traffic is slow. Starts to feel like a credit card distribution company a couple months in. Customers can be a real pain. Expected to work more than your job is coded for with no incentive other than keeping your job.

    Advice to Management

    Don't expect your employees to meet the same goals that they do on a busy weekend as a slow Monday where barely anyone is walking through the doors. If employees are going to be expected to respond to every code one, they need to be cross-trained and paid accordingly to how many departments they can manage rather than their only incentive being a "Hey, good job," fake compliments don't pay bills.

Found 1118 reviews