Best Buy Sales Operator Reviews | Glassdoor

Best Buy Sales Operator Reviews

Updated January 11, 2017
20 reviews

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Sales Operator

3.2
Star Star Star Star Star
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Best Buy CEO Hubert Joly
Hubert Joly
5 Ratings

Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 422 reviews)

  • Working up to full-time means you are part-time for awhile (in 466 reviews)

More Pros and Cons

  1. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Fun and friendly work atmosphere. Great products, training, and customers. Plenty of opportunity to take leadership roles and to stand out from your peers. If driven, the path to supervisor, assistant manager, and even general manager is within the reach of most.

    Cons

    During my time, the company went through a reorganization which caused my supervisor position to be eliminated. Luckily, I was able to laterally move to another supervisor role, but this experience was a firm lesson on the power of a public company's stock price and the decisions of its shareholders. This instability, inevitably, led to my departure.

    Advice to Management

    Keep things fun and light. It is easy to get lost in the chase for numbers, but at the end of the day, a fun-loving employee will have more impact and effectiveness on your customers than someone just looking to land a sale. Try to remain the technology experts, and instead of selling, provide guidance and advice to all customers. They will undoubtedly appreciate it over the miriad of online (impersonal) product reviews, and just might come to you for all of their future technology needs.


  2. "inventory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support - Operations in Lansing, MI
    Current Employee - Sales Support - Operations in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    its a good place to work on somedays.

    Cons

    there is a lot of favoritism.


  3. "Best Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative/Sales Operator in Longview, TX
    Former Employee - Administrative/Sales Operator in Longview, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Friendly Environment, with lots of great customers.

    Cons

    Hardly any benefits, and no good pay.

    Advice to Management

    Be kinder to you're employees.


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  5. "Sales Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in San Marcos, TX
    Former Employee - Sales Operator in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy (Less than a year)

    Pros

    I liked that I learned a lot of information about the products that best buy sells

    Cons

    It was hard to learn everything quickly and their e learnings weren't really that helpful as oppose to hands on learning.

    Advice to Management

    Take more time to understand the job position and how much information must be learned to do the proper job.


  6. "Great place to work as a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in San Francisco, CA
    Former Employee - Sales Operator in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Flexible hours, Fun people to with, cool discounts (at the time), Opportunity to be in a holiday commercial (they actually use real Best Buy Employees)

    Cons

    It gets repetitive at times, but it doesn't hurt to have the repetition when you want to focus on school anyway.

    Advice to Management

    Don't be afraid to teach more skills


  7. "Great co workers horrible management!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Chula Vista, CA
    Former Employee - Sales Operator in Chula Vista, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots to learn and friendly employees

    Cons

    Managers were rude childish and didn't care about part time employees. Only focused on full time employees who were on the sales floor.

    Advice to Management

    Show interest in employees in ALL departments.


  8. "Great co-workers terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Estero, FL
    Former Employee - Sales Operator in Estero, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great if you love technology and pretty good employee discounts.

    Cons

    Management chains switched 5 times in just a year. I was lied to and strung along repeatedly so that I would yield high productivity, only to be fired once it came time for my promotion. Ethical standards are not present.

    Advice to Management

    Divulge in some Socrates.


  9. "Basic job during college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Grand Rapids, MI
    Former Employee - Sales Operator in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Overall there was a positive team atmosphere, the job worked with my schedule as a student, and most managers recognized it was a stepping stone for me until I left college.

    Cons

    For some people customer interaction and some managers pushing aggressive selling strategies was a big downside; sometimes you had to deal with extremely irate customers


  10. "A good place to start for a retail store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operator in Knoxville, TN
    Current Employee - Sales Operator in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Great co-workers and all employees are treated with respect

    Cons

    In changing times Best Buy is having a hard time keeping up

    Advice to Management

    Train employees for specific dept.


  11. "Just a college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Lexington, SC
    Former Employee - Sales Operator in Lexington, SC
    Recommends
    No opinion of CEO

    Pros

    GREAT DISCOUNT! The only reason.

    Cons

    Not many promotions, and you really have to kiss butt to move up in the company... you can be super lazy, but as long as you suck up, it doesn't matter how hard you work.

    Advice to Management

    Move people into leadership that deserve it.