Best Buy Sales Operator Reviews | Glassdoor

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Best Buy Sales Operator Reviews

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Sales Operator

3.2
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Recommend to a friend
Approve of CEO

Employee Reviews

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Pros
Cons
  • Work life balance but its retail (in 453 reviews)

  • no full time position for leads (in 520 reviews)

More Pros and Cons

  1. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Fun and friendly work atmosphere. Great products, training, and customers. Plenty of opportunity to take leadership roles and to stand out from your peers. If driven, the path to supervisor, assistant manager, and even general manager is within the reach of most.

    Cons

    During my time, the company went through a reorganization which caused my supervisor position to be eliminated. Luckily, I was able to laterally move to another supervisor role, but this experience was a firm lesson on the power of a public company's stock price and the decisions of its shareholders. This instability, inevitably, led to my departure.

    Advice to Management

    Keep things fun and light. It is easy to get lost in the chase for numbers, but at the end of the day, a fun-loving employee will have more impact and effectiveness on your customers than someone just looking to land a sale. Try to remain the technology experts, and instead of selling, provide guidance and advice to all customers. They will undoubtedly appreciate it over the miriad of online (impersonal) product reviews, and just might come to you for all of their future technology needs.


  2. "inventory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support - Operations in Lansing, MI
    Current Employee - Sales Support - Operations in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    its a good place to work on somedays.

    Cons

    there is a lot of favoritism.

  3. "Best Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative/Sales Operator in Longview, TX
    Former Employee - Administrative/Sales Operator in Longview, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Friendly Environment, with lots of great customers.

    Cons

    Hardly any benefits, and no good pay.

    Advice to Management

    Be kinder to you're employees.


  4. "Sales Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in San Marcos, TX
    Former Employee - Sales Operator in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy (Less than a year)

    Pros

    I liked that I learned a lot of information about the products that best buy sells

    Cons

    It was hard to learn everything quickly and their e learnings weren't really that helpful as oppose to hands on learning.

    Advice to Management

    Take more time to understand the job position and how much information must be learned to do the proper job.


  5. "Great place to work as a student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in San Francisco, CA
    Former Employee - Sales Operator in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Flexible hours, Fun people to with, cool discounts (at the time), Opportunity to be in a holiday commercial (they actually use real Best Buy Employees)

    Cons

    It gets repetitive at times, but it doesn't hurt to have the repetition when you want to focus on school anyway.

    Advice to Management

    Don't be afraid to teach more skills


  6. "Great co workers horrible management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Chula Vista, CA
    Former Employee - Sales Operator in Chula Vista, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots to learn and friendly employees

    Cons

    Managers were rude childish and didn't care about part time employees. Only focused on full time employees who were on the sales floor.

    Advice to Management

    Show interest in employees in ALL departments.


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi-Channel Sales Operator
    Current Employee - Multi-Channel Sales Operator
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Good employee discount. You learn something new everyday about technology, meet new people

    Cons

    Depending on what department you work in, you'll get plenty of stubborn customer. Need a strong back bone

  8. "Great co-workers terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operator in Estero, FL
    Former Employee - Sales Operator in Estero, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great if you love technology and pretty good employee discounts.

    Cons

    Management chains switched 5 times in just a year. I was lied to and strung along repeatedly so that I would yield high productivity, only to be fired once it came time for my promotion. Ethical standards are not present.

    Advice to Management

    Divulge in some Socrates.


  9. "Great Starting out but no growth opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations, Sales
    Former Employee - Operations, Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    This was a good company to work for in the beginning. They coach and train you very well for the position. They motivate you to keep trying to do better.

    Cons

    They don't offer opportunities for advancements. They promise you the world to keep you working hard in hopes of moving forward with the company but they don't promote unless you have been there for many years. They will tell you to keep trying, notify of positions opening, lead you believe your their perfect candidate and never give you the positions. They always hire from within the company. They only promote employees who have worked with them for 5+ years.

    Advice to Management

    Offer opportunities for newer employees an actually give them a chance.


  10. "Great starter job"

    StarStarStarStarStar
    Former Employee - Sales Operator
    Former Employee - Sales Operator

    I worked at Best Buy full-time

    Pros

    I worked in a wonderful store for three years and I loved it. We all became a family and hung out regularly outside of work. The discount is amazing. They have awesome requirements for part time employees.

    Cons

    Growth isn't really an option.

    Advice to Management

    Stop trying to be involved in your employee's personal life.