Best Buy Sales Representative Reviews | Glassdoor

Best Buy Sales Representative Reviews

Updated April 18, 2019
137 reviews

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Sales Representative

3.6
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Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1974 reviews)

  • "Fun to work for and all around enjoyable" (in 331 reviews)

Cons
  • "Work/life balance can be a bit hectic particularly during holiday season" (in 522 reviews)

  • "Not Commission based, not for full time if your not in leadership team" (in 579 reviews)

More Pros and Cons

  1. "5 years at an amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pacific Sales Representative in Canton, OH
    Current Employee - Pacific Sales Representative in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    The culture here is great. People are wonderful, and for a retail setting, retention is high!

    Cons

    Just like in any retail role, working weekends and hitting sales goals is a must


  2. "Bad practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Representative
    Former Employee - Home Theater Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Employee discounts
    Training
    Competitive pay
    Quick hiring process

    Cons

    I was wrongfully terminated while on active duty orders serving in the air National guard

    Advice to Management

    Stop choosing favorites

  3. "Overall, a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Snellville, GA
    Current Employee - Sales Representative in Snellville, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Great benefits if full time. Good way to move up in the company.

    Cons

    No commission, base pay could be better.

    Advice to Management

    Try to make your employees happy, because when they start leaving all at once, you should notice there is a problem.


  4. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Representative in Riverdale, UT
    Former Employee - Mobile Sales Representative in Riverdale, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    They have a good culture and I like their business model

    Cons

    Not paid well enough and hardly increased in 4 years.


  5. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Samsung Experience Sales Representative
    Current Employee - Samsung Experience Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    BestBuy has amazing leadership, from Hubert Joly all the way down to the GMs. I've never once felt like I couldn't talk to a leader at any level, unlike other companies' cultures. The company has prided itself on Expert Service, and is continuing forward with plans to provide a better customer experience. If you work hard, there is plenty of opportunity to move up in the company, and resources are even provided for you to learn new roles that you want to apply for. Recently announced the number 1 company for sustainability in the country!

    Cons

    Scheduled weekends and odd hours, say goodbye to spending most holidays at home. Thus is the life of a retail associate.

    Advice to Management

    Continue to push towards a better Blue! We can absolutely maintain excellence and drive less-than-stellar locations to improve.


  6. "Good College Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Really good employee discount
    Good training for sales

    Cons

    Management can seem unfair
    You're just another number


  7. "Great Job for College Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Samsung Experience Sales Representative in Bridgewater, NJ
    Current Employee - Samsung Experience Sales Representative in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Flexibility to be able to balance a full-time work schedule with a full-time school schedule.

    Cons

    Many store leaders to a poor job at leading a group of people by example. They tend to do things that they advise employees not to do.

  8. Helpful (1)

    "Decent place to work, bad culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Marcos, TX
    Former Employee - Sales Representative in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Good pay for the area
    Lax dress code
    PTO hours upon hiring

    Cons

    The building does not have working AC/heat
    The management staff curates a horrible culture that allows favoritism to fester and go un-checked, even when reported to higher management and HR
    Unwillingness to work around schedules, despite knowingly employing college students
    Little desire to grow existing staff

    Advice to Management

    Know who you're hiring! If you seek out college students, you have to understand that schedules and availability change with each semester. Instead of demonizing them and making schedule changes and nightmare and a half to implement. Check your favoritism at the door! Your HR being literal best friends outside of work with a member of management is a bad idea all around, and is why people cannot go anywhere, even when reporting problems of favoritism to ER or other.


  9. "Okay job but not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Johnstown, PA
    Former Employee - Sales Representative in Johnstown, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    -My wage was a fair $8.50/hr which is much better than minimum wage
    -Training was easy on the PC
    -Half Hour lunch, smoke breaks

    Cons

    -Poor Management
    -Unrealistic expectations
    -Being thrown to the wolves with no idea what to do immediately after finishing the PC training
    -Inconsiderate and insensitive when it comes to medical conditions
    -Calling off for a family or medical emergency pretty much ends your employment
    -Little opportunity to advance
    -Favoritism by management

    Advice to Management

    Hire someone competent as a Store Manager


  10. "Okay.. Just Okay"

    StarStarStarStarStar
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Best Buy part-time

    Pros

    easy, fast pace, clear work to be done

    Cons

    Poor management and favoritism