Best Buy Sales Supervisor Reviews | Glassdoor

Best Buy Sales Supervisor Reviews

Updated October 3, 2017
165 reviews

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Sales Supervisor

3.9
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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. "Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Little Rock, AR
    Former Employee - Sales Supervisor in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    High paced fun environment to work

    Cons

    A lot of pressure to meet goals


  2. "Did not care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Downers Grove, IL
    Former Employee - Sales Supervisor in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Locations all across the country for easy job relocation. Many different positions available. All high school students. No other pros.

    Cons

    High turnover rate...bad management with no training...senior citizens who are unreliable no consequences for not showing up for work...bad benefits

    Advice to Management

    Treat employees better

  3. "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Amazing peers
    Great leadership
    Growth opportunities
    Good pay
    Good benefits (vacation time, holiday pay, discount, health, vision and dental, 401k, discounted stock rates)
    Great work environment
    Bonus structures

    Cons

    Working holidays
    Working weekends
    Late nights

    Advice to Management

    Hold the highest expectations around behaviors. Recognize and promote good behavior while constructively coaching poor behavior. Encourage, motivate, develop your employeee. When you're the SFL. Engage, stack and then deploy associates. Don't just send them each and every direction as you do a "fly by"


  4. "Pretty fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great people. Most of the people seem to genuinely care about employees and customers. It really is a friendly and fun environment most of the time. The culture has definitely shifted for the better. It is starting to show with our growing profits.

    Cons

    I don't blame Best Buy, but the retail schedule is terrible when you want to start a family. It's impossible to get days off (especially weekends), and the holidays are miserable. Work life balance is the #1 drainer on this company. Managers also feel pretty overworked most of the time. 1 more salaried manager, and maybe another hourly supervisor would probably help with both the time off problem, and the stress levels of the leadership teams at each store.

    Advice to Management

    More flexibility with scheduling.


  5. "Kinda meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Kansas City, MO
    Current Employee - Sales Supervisor in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    In the right store and right situation it can be a fun work environment.

    Cons

    There's a lot of internal politics that lead to people getting passed by when they deserve promotions, while people that don't deserve them continue to move through the company with no real skill.

    Advice to Management

    Don't base an employees salary on their peers but on their ACTUAL worth.


  6. "Sales supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 8 years)

    Pros

    Great people, great in-store benefits, headed in the right direction. Many places to work and has a lot to offer for future endeavora

    Cons

    Difficult to move up unless willing to travel. Not a lot of training options to move in to upper management.

    Advice to Management

    Reevaluate expectations on store by store basis, some goals are seemingly unreachable while others are too easy


  7. "Overall good experience until my position was eliminated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Gurnee, IL
    Current Employee - Sales Supervisor in Gurnee, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Competitive pay, good benefits, flexible hours. The leadership team supports each other. They mostly promote from within and there is opportunity to move up quickly

    Cons

    A lot of turnover and people being displaced. You can move up quick but you may be moved out just as quick.

  8. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Fun and friendly work atmosphere. Great products, training, and customers. Plenty of opportunity to take leadership roles and to stand out from your peers. If driven, the path to supervisor, assistant manager, and even general manager is within the reach of most.

    Cons

    During my time, the company went through a reorganization which caused my supervisor position to be eliminated. Luckily, I was able to laterally move to another supervisor role, but this experience was a firm lesson on the power of a public company's stock price and the decisions of its shareholders. This instability, inevitably, led to my departure.

    Advice to Management

    Keep things fun and light. It is easy to get lost in the chase for numbers, but at the end of the day, a fun-loving employee will have more impact and effectiveness on your customers than someone just looking to land a sale. Try to remain the technology experts, and instead of selling, provide guidance and advice to all customers. They will undoubtedly appreciate it over the miriad of online (impersonal) product reviews, and just might come to you for all of their future technology needs.


  9. "Overview of my experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate/Temp Supervisor in Fultondale, AL
    Former Employee - Multi Channel Sales Associate/Temp Supervisor in Fultondale, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    The management at the Best Buy where I worked was excellent. Helped me get promoted within a short time. Working in a fun fast pace environment was really fun.

    Cons

    No cons in my experience

    Advice to Management

    Work on personal and professional goals with employees more often.


  10. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader/Supervisor in Phoenix, AZ
    Former Employee - Sales Leader/Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 3 years)

    Pros

    Fast paced, and always changing. New products and services keep things interesting!

    Cons

    Holidays in Retail aren't the best but it is a part of it and should be considered before applying.

    Advice to Management

    Keep helping employees grow, don't let them get stuck once they pass a certain point.