Best Buy Reviews in Salt Lake City, UT | Glassdoor

Best Buy Salt Lake City Reviews

Updated August 1, 2018
33 reviews

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Salt Lake City, UT Area

3.1
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33 Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 481 reviews)

  • "Is hard to get hired on full time" (in 555 reviews)

More Pros and Cons

  1. "Home Theater Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Consultant in West Jordan, UT
    Current Employee - Home Theater Sales Consultant in West Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Awesome work environment, fun interactive workplace, very social daily routine, interesting conversations, and overall cool tech that we get to play with leads into an amazing work experience. I have loved working for Best Buy. I plan to peruse a career in the company.

    Cons

    Not too many cons. Revenue goals can sometimes cause small stress or competition, but we don't get paid commission so it wont affect our paycheck. It is still retail, so holidays are crazy, but still fun.

    Advice to Management

    Jesus, Kody, Marshall, Cameron, just everyone at my home 1146, keep doing what you're doing. I love you guys.


  2. "Good but Childish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time

    Pros

    Good co-workers, with good wages and a good bonus structure.

    Cons

    Massive favoritism between sales flor and management, childish managers who play it like a high school going off popularity for consequences to favorites and those not favored. Most managers do not lead by example, and do not have adequate experience to actually teach you anything valuable to benefit you on the floor as they do not have product knowledge, all it is telling you how you're doing wrong and not doing 250% goals.

    Advice to Management

    No favoritism, grow up, require advanced product knowledge before putting someone in a leadership role.

  3. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sony Expert in Salt Lake City, UT
    Former Employee - Sony Expert in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Discounts, accommodations.
    You get to work around the latest and greatest and that's fun. It hurts you can't afford any of it.

    Cons

    Management, life work balance, trainings are a joke, uniforms.
    Pay is awful unless your favorite or perform so well you can't be ignored.

    Advice to Management

    Hire and promote who is best for the position and company. Accept that you and those in management might be hurting the company and should leave.


  4. "Connections Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connections Sales Associate in Sandy, UT
    Current Employee - Connections Sales Associate in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    The best retail place to work at. If you like the environment of retail there is no better place to work at. Best Buy has a lot of opportunities for growth if your interested or if you're trying to finish school then they are very flexible with hours.

    Cons

    You're pretty much working all big holidays. Of course, that is expected because a lot of the business retail companies get are during those times. Best Buy makes it a fun environment to work during holidays.

    Advice to Management

    Make your store fun to work at. If it is a fun environment then your employees have an environment to be the best.


  5. "Micromanaging in steroids"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Salt Lake City, UT
    Current Employee - Sales Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Discounts
    Get to see new products.

    Cons

    Those who they choose for management.
    Poor life work balance.

    Advice to Management

    Quit and let talented people lead Best Buy. If you want Best Buy to thrive instead of just stay afloat you will leave.


  6. "Great opportunity to take advantage of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Sandy, UT
    Former Employee - Computer Sales Associate in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    BestBuy offers amazing training if you're willing to take advantage of it. People skills are a must.

    Cons

    Holiday hours can be a little stressful, but worth the overtime.

    Advice to Management

    I'd suggest allowing and pushing for more hours spent on training by all associates.


  7. "Good work goes unrecognized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Cottonwood Heights, UT
    Former Employee - Mobile Sales Consultant in Cottonwood Heights, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy (More than a year)

    Pros

    Employee discount
    Fast paced environment
    Flexible hours
    Overtime is usually available if you want it

    Cons

    Management does not listen to employees input.
    Training is lackluster (We were taught to BS product info to customers to make a sale)
    High school level of employee drama. (Rumors, taking behind peoples backs,etc.)
    You are expected to treat the job like a commission job WITHOUT commission.
    Management would rather hire friends than to promote internally.

    Advice to Management

    Listen to employees instead of being obsessed with analytics.
    Promote internally.
    Have more one on one time with each employees so they can express concerns.

    Best Buy general managers make A LOT more than employees. Act like it!

  8. "Best Buy Mobile Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Manager in Salt Lake City, UT
    Former Employee - Best Buy Mobile Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best Buy had a great discount, decent health benefits, 401k match up to 5%, and a lot of great leaders and employees.

    Cons

    Best Buy was pretty high levels of stress. I was in a high performing store however it gets exhausting to manage the amount of metrics they throw at you for every category imaginable. If felt though if you succeeded at one, district/corporate management wouldn't even stop to say thanks before they than switched focus to another category you could do better in.

    Advice to Management

    Simplify your reporting. I'll never forget the time as a mobile manager when I found out that upper management had reporting to show if I was utilizing reporting. Seriously? I would much rather you come in and talk to me, coach me, inspire me, than sit behind a desk and send me an email telling me I need to view a particular report more often.


  9. "Full-time Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Sandy, UT
    Current Employee - Anonymous Employee in Sandy, UT
    Recommends
    Positive Outlook

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great discount, Short term incentive bonuses, flexible hours

    Cons

    required holidays, bonus based on other employees work ethic

    Advice to Management

    roll out a personalized STI bonus.


  10. "Great company but hard to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Microsoft Advisor in West Jordan, UT
    Former Employee - Microsoft Advisor in West Jordan, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Learning about technology through path to excellence, Intel retail edge, hp university, we university etc. Friends that you work with and help each other with goal sets.

    Cons

    Black Fridays hours, hours are not consistent and they want you to keep gold status on path to excellence in your current position but if you want to move they want you to work that area and be silver certified and keep the gold status in current position. Very favorite oriented if your not in the circle you don't move up. Plus wage is to low for what they expect on the floor.

    Advice to Management

    Be more a neutral person friends are great but not always the best candidate for the promotion given. Keep the drive on the training that is a great path to success. If someone comes and says they are needing more hours due to they can't make bills don't let it go unheard.


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