Best Buy Reviews in San Jose, CA | Glassdoor

Best Buy San Jose Reviews

Updated September 5, 2018
40 reviews

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San Jose, CA

3.0
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40 Employee Reviews

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Pros
Cons
  • "Work life balance can be difficult being in retail sales" (in 485 reviews)

  • "Is hard to get hired on full time" (in 559 reviews)

More Pros and Cons

  1. "Fast paced and supportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in San Jose, CA
    Former Employee - Warehouse Associate in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Coworkers made the job pleasant, leadership was willing to work with associates in advancing. There were also video games in the break room

    Cons

    Oftentimes communication was lacking, so you'd have 3 different managers or supervisors telling you to do a task, and you're expected to complete them all


  2. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    It was okay, management could have been better

    Cons

    The management was lacking and it make work overall unpleasant

    Advice to Management

    Work with your leaders instead of yelling at them to yell at us.

  3. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Team Specialist in San Jose, CA
    Current Employee - Project Team Specialist in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    The culture is awesome! Great place to learn and teach... love Bestbuy!!

    Cons

    There are some big egos still, maybe folks that wish they took another career path. Reflects a lot people that live tech, and really enjoy being there.

    Advice to Management

    Enjoy what you do, if not, move along... if your mad or stressed, don’t reflect this on people that enjoy working for Bestbuy. Bestbuy is an awesome culture for young people and old. We learn, thrive and grow... wonderful experience. Be excited for all the new hires. Re-love what we love.


  4. "Not-great retail experience"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy part-time (Less than a year)

    Pros

    Excellent practice interacting with all types of people
    Great way to learn multitasking and prioritization

    Cons

    Long hours in the holiday season
    Questionable strategies and decisions by management
    Dull tasks (scanning items, inventory, packing drink fridge)
    Monotonous


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Learning and sharing new technology

    Cons

    Watching others less qualify get promoted.

    Advice to Management

    Train your people to succeed, not just for a month


  6. "Best Buy- Computing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Master in San Jose, CA
    Current Employee - Apple Master in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Fun fast pace environment and getting to learn about the latest and greatest technology being sold.

    Cons

    Black Friday and holiday season


  7. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computers Sales Consultant in San Jose, CA
    Current Employee - Computers Sales Consultant in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Really the discount that is about it

    Cons

    favoritism in management, seniority is pretty much everything

    Advice to Management

    stop with the favoritism it is ridiculous how someone who had 8 months experience in computer department trying to go full time in computers was passed over for a full time camera associate who knew nothing about pcs nor had any experience selling them. Might just be the store I'm at Im currently trying to transfer to another store.

  8. "Pacific Sales Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pacific Sales Representative in San Jose, CA
    Current Employee - Pacific Sales Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount, Don't have to wear a blue shirt, pay grade is higher then the rest of Best Buy sales people

    Cons

    Micromanaging, customer issues that deals with appliance delivery and installation, dealing with people attitudes because something didn't go their way, bartering prices

    Advice to Management

    Less micromanaging and more freedom


  9. "Home Theater Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in San Jose, CA
    Former Employee - Home Theater Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Learned a lot of useful knowledge about all home electronics that are still current.
    +++ OFTEN PROMOTE WITHIN
    Pay was just okay then great! Matched trying to keep me at the store.
    --- worked in C.A., started at $11.75 at part time, within a year full time Leader at $14.50

    Cons

    Schedules are created two weeks in advance, with limited requests off accepted. They will accommodate to school & military life, nothing else.
    Micromanaged constantly.
    Sales are the biggest factor, customer service close second. If you don't make the sales, it doesn't matter your customer service score (nps).
    Busy work if nothing else to do.
    -----one of those type jobs where if you don't have a customer they expect you to have a rag & wipe down every single TV

    Advice to Management

    Two things:
    1) Stay off your phones (MANAGERS) unless in break area. It was ridiculous the amount of times to ask an employee to put away their phone to look up & see two other managers standing there on their phones.

    2) If there is a busy day then it slows down for a bit, I learned it was best to give walkies to two associates & send them on a break. After 10, radio them back & let the other two take a break. I found it boosts their motivation much better than handing them a rag to "keep active & stay busy."


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate in San Jose, CA
    Former Employee - Multi Channel Sales Associate in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good system, nice people, fair employers.

    Cons

    None that I had in my experience.

    Advice to Management

    N/A


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