Best Buy Reviews in San Jose, CA | Glassdoor

Best Buy San Jose Reviews

Updated November 8, 2017
56 reviews

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San Jose, CA Area

3.7
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56 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. "Great place to work for College Students. Best Mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Milpitas, CA
    Current Employee - Best Buy Mobile Sales Associate in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    - Develop customer service skills
    - Employee discount
    - Great team relationship
    - Supportive
    - Employee discounts + Accomodations
    - Busy (Holiday Seasons)
    - Excellent 4-day sales training program
    -Room for growth if you display your interest
    - No commission, so you are not forced to upsell your cusi

    Cons

    - Can be slow during weekdays (Monday - Friday before 6pm)
    - Coverage can be difficult (weekdays)
    - You will be required to help out other departments, but no other department will help you.
    - Slightly underpaid (since no commission)

    Advice to Management

    Keep supporting your employees and understand their goals, and drive for work.


  2. "Best Buy- Computing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Master in San Jose, CA
    Current Employee - Apple Master in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Fun fast pace environment and getting to learn about the latest and greatest technology being sold.

    Cons

    Black Friday and holiday season

  3. "Inventory Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Mountain View, CA
    Former Employee - Inventory Specialist in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    - super chill
    - slow on most days

    Cons

    - super busy during truck days
    - 6 am shifts on sunday to change price tags of entire store


  4. "It's not commission based but it's sales driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Milpitas, CA
    Current Employee - Sales Consultant in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Discount is nice, great learning opportunity, networking opportunity, open box discounts are nice, constant rush of customers, fulfilling experiences with customers

    Cons

    Customers are awful, dress code is bad for summer, the shirt is made of an awful material, the stores don't have much choice when it comes to stuff like where things are placed.


  5. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computers Sales Consultant in San Jose, CA
    Current Employee - Computers Sales Consultant in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Really the discount that is about it

    Cons

    favoritism in management, seniority is pretty much everything

    Advice to Management

    stop with the favoritism it is ridiculous how someone who had 8 months experience in computer department trying to go full time in computers was passed over for a full time camera associate who knew nothing about pcs nor had any experience selling them. Might just be the store I'm at Im currently trying to transfer to another store.


  6. "Pacific Sales Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pacific Sales Representative in San Jose, CA
    Current Employee - Pacific Sales Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount, Don't have to wear a blue shirt, pay grade is higher then the rest of Best Buy sales people

    Cons

    Micromanaging, customer issues that deals with appliance delivery and installation, dealing with people attitudes because something didn't go their way, bartering prices

    Advice to Management

    Less micromanaging and more freedom


  7. "Home Theater Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in San Jose, CA
    Former Employee - Home Theater Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Learned a lot of useful knowledge about all home electronics that are still current.
    +++ OFTEN PROMOTE WITHIN
    Pay was just okay then great! Matched trying to keep me at the store.
    --- worked in C.A., started at $11.75 at part time, within a year full time Leader at $14.50

    Cons

    Schedules are created two weeks in advance, with limited requests off accepted. They will accommodate to school & military life, nothing else.
    Micromanaged constantly.
    Sales are the biggest factor, customer service close second. If you don't make the sales, it doesn't matter your customer service score (nps).
    Busy work if nothing else to do.
    -----one of those type jobs where if you don't have a customer they expect you to have a rag & wipe down every single TV

    Advice to Management

    Two things:
    1) Stay off your phones (MANAGERS) unless in break area. It was ridiculous the amount of times to ask an employee to put away their phone to look up & see two other managers standing there on their phones.

    2) If there is a busy day then it slows down for a bit, I learned it was best to give walkies to two associates & send them on a break. After 10, radio them back & let the other two take a break. I found it boosts their motivation much better than handing them a rag to "keep active & stay busy."

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate in San Jose, CA
    Former Employee - Multi Channel Sales Associate in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Good system, nice people, fair employers.

    Cons

    None that I had in my experience.

    Advice to Management

    N/A


  9. "Good Place for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in San Jose, CA
    Former Employee - Best Buy Mobile Sales Associate in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy (Less than a year)

    Pros

    A real friendly atmosphere where everyone gets along. The pay is decent enough to pay small bills, refueling your car, and some books. The work experience you get is very good too because of the large amount of traffic that comes in through the doors. The benefits are on point!

    Cons

    Dealing with some of the customers can be pretty tough especially if they have been having a bad day

    Advice to Management

    Great job. I didn't have any problems with management


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate and Customer Service Specialist in San Jose, CA
    Former Employee - Sales Associate and Customer Service Specialist in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    The coworkers are amazing. They're always willing to help no matter what the situation is. The perks that comes with being a Best Buy employee would be the discounts and the services that you can call.

    Cons

    Not flexible with timing. As any retail store, you get the retail experience, both good and bad. Management can be horrible and depending on who you know, that's what carries more weight in your placement here.

    Advice to Management

    You would want to mentor your workers better. Treat them as people and lead them, not give orders and looks. There are team leads who fill that void, but do not micromanage them or the people under.


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