Best Buy Service Technician Reviews | Glassdoor

Best Buy Service Technician Reviews

4 reviews

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Service Technician

4.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO

Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1974 reviews)

  • "Fun to work for and all around enjoyable" (in 331 reviews)

Cons
  • "Work/life balance can be a bit hectic particularly during holiday season" (in 522 reviews)

  • "Not Commission based, not for full time if your not in leadership team" (in 579 reviews)

More Pros and Cons

  1. "Field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Field Service Technician in Hudson Falls, NY
    Current Freelancer - Field Service Technician in Hudson Falls, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Friendly coworkers, nice tmosphere, bathrooms cken, managrnice, customers are akot

    Cons

    Underpaid, overworked, no room for growth, too many tecks ticks in field, not enough perks, no free computers or tvs

    Advice to Management

    Pay more, better benefuts, more days off, more vacation days, better health insurance


  2. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad CIA Service Technician in Williamsburg, VA
    Current Employee - Geek Squad CIA Service Technician in Williamsburg, VA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy (More than 5 years)

    Pros

    A great company to work for. Excellent benefits and work environment

    Cons

    Pay and working on thanksgiving

  3. "Being a Field Service Technician at Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TV Field Service Technician in Phoenix, AZ
    Former Employee - TV Field Service Technician in Phoenix, AZ
    Recommends
    No opinion of CEO

    Pros

    The training is great and on going . You are paid well for your skills. Team members are very good at their jobs.

    Cons

    Upper Management do not have background in electronics or the repair field. Mission is changed at the drop of a hat . Management style is to harass, bully technicians.. You will get thrown under the bus . Personal needs are not cared about , Management wants numbers. Its how many house calls per day. Not how good is the repair.

    Advice to Management

    Think about the company branding in a new way.. Its about how well the unit is repaired the first time. Not how many homes you can get a technician to in a day. Get people in Management That have a background in the repair field. Meaning a Real life in home Electronic repair technician in upper management..


  4. Helpful (1)

    "toxic job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Home Service Technician in Woodridge, IL
    Former Employee - In Home Service Technician in Woodridge, IL
    Doesn't Recommend

    Pros

    there are none their is nothing positive to say about this corporation and their stock price reflects it

    Cons

    daily threats of arrest and violence from customers, threats of lawsuits from customers and
    management , management gives cost of living raises only , best buy hires h1 workers , best buy
    does not use everify , employee subjected to inordinately high personal risk . metrics of a toxic job apply to their in home and in shop positions, many products have class action lawsuits

    Advice to Management

    it's pretty obvious when the entire corporate campus has been offered a buyout and half the people take it , the managers are the only ones that get bonuses