Best Buy Reviews in United States | Glassdoor

Best Buy US Reviews

Updated November 11, 2018
9,302 reviews

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United States

3.8
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9,302 Employee Reviews

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Pros
Cons
  • "Work life balance can be difficult being in retail sales" (in 485 reviews)

  • "Is hard to get hired on full time" (in 559 reviews)

More Pros and Cons

  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richfield, MN
    Former Employee - Anonymous Employee in Richfield, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Great environment.
    Very relaxed.
    Great for entry level.

    Cons

    Poor pay.
    Vendors don't come around often enough.


  2. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Bloomington, MN
    Current Employee - Product Manager in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    It's a fast paced company with lots of opportunities for challenge and growth

    Cons

    It can be a little crazy, especially around the holiday season, and depending on the group you're in, you can have a vastly different experience.

  3. "Work with your schedule. Management is easy going depending on your relationship with them."

    StarStarStarStarStar
    Current Employee - Appliance Sales Specialist in Culver City, CA
    Current Employee - Appliance Sales Specialist in Culver City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible and understanding of situations

    Cons

    Holidays don’t exist other then Christmas


  4. "Inventory specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Orlando, FL
    Former Employee - Inventory Specialist in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Discount, culture, hours, work/life balance, pay

    Cons

    Disorganized, poor training, too focused on sales and not enough on customer service

    Advice to Management

    Put more emphasis on customer service during training, be consistent with SOPs


  5. "Excellent place to work. Great people and atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office in Washington, DC
    Current Employee - Back Office in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Convenience, great customers in the area. I also love the products we sell

    Cons

    No downsides, great place to work

    Advice to Management

    Keep up the good work


  6. "“590 THE ALMIGHTY”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kennewick, WA
    Former Employee - Customer Service Representative in Kennewick, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    The employee discount can be amazing (depending on the item), 5% above factory cost. It’s literally the reason I kept two jobs as long as I did, I didn’t want to give up the discount. The pay is also pretty good for retail, as it’s above minimum wage. Great employee recognition programs; like Achievers!

    Cons

    It’s retail, so you should expect to work nights, weekends, and holidays. If you have a problem with that; don’t work retail.


  7. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Cincinnati, OH
    Current Employee - Sales Consultant in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Awesome People.
    Awesome Product.
    Fun Work Environment

    Cons

    Weekends and Holidays are tough, but worth it.

  8. Helpful (1)

    "Great Place for Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Advanced Repair Agent in Willow Grove, PA
    Current Employee - Geek Squad Advanced Repair Agent in Willow Grove, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Flexible hours
    Good pay
    Company that "tries " to care for its employees.

    Cons

    Customers
    Retail hours
    Political
    Crazy sales goals for certain departments

    Advice to Management

    Be fair. Don't show favoritism.


  9. "An Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Richfield, MN
    Former Employee - Anonymous Employee in Richfield, MN

    I worked at Best Buy full-time (More than a year)

    Pros

    the people and the culture

    Cons

    sometimes there is a lack of clear communication


  10. "Costumer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Boulder, CO
    Current Employee - Costumer Service Representative in Boulder, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Awesome Managers, okay pay, easy work

    Cons

    Pay, benifets, discount, no 401k until after a year,

    Advice to Management

    Keep up the hard work, thanks for everything


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