Best Buy Reviews in United States | Glassdoor

Best Buy US Reviews

Updated November 21, 2017
8,518 reviews

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3.7
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8,518 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (61)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Expert in Shirley, NY
    Current Employee - Microsoft Expert in Shirley, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Worked with Best buy 2 years, love the people and management. I've had 3 raises and one promotion. If you put time and dedication into this company you are rewarded. I know it can vary from store to store, I've only worked in 2 of them, but I like it here very much.

    Cons

    Sometimes when new supervisors or team leaders move up the ladder, they aren't given the tools and education to properly fill that spot.

    Advice to Management

    Keep up the good work, just ensure when we promote new leaders, we're molding them to fit that spot before they get it.

  3. "Helpful managers and coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computing and DI Sales in New Orleans, LA
    Former Employee - Computing and DI Sales in New Orleans, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Something like this is all about who you work with. All of my coworkers were very nice and helpful to each other. Flexible schedule and easy to trade shifts

    Cons

    Pay is good for a student working part-time, not much room for improvement beyond sales

    Advice to Management

    I didn't have bad experiences with management


  4. "The management is excellent and it actually makes the job fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Consultant in Columbia, MO
    Current Employee - Mobile Sales Consultant in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Smoke breaks
    Flexible schedule
    Understanding
    Easy to learn
    Bonus is possible every month
    Discounts are amazing
    Opportunity for advancement within

    Cons

    Black Friday
    Holiday hours are kinda bad being from Arizona
    It kind of sucks you can’t get the discount got your family

    Advice to Management

    Keep it up


  5. "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCHO Specialist in Orlando, FL
    Former Employee - PCHO Specialist in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Well structured roles, great atmosphere if you like technology, great management team.

    Cons

    Pressure to sell add-ons, some senior employees pretty much slacked all day and only did 1 hour of work on their 8 hour shift.

    Advice to Management

    If you are going to pressure employees to sell, give them more incentive, that will solve a lot of problems.


  6. "Sales Associate in Computing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associaate in Newport News, VA
    Current Employee - Sales Associaate in Newport News, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    A wonderful opportunity and fantastic first time job! The pay is fair for New Hires and the team work environment is a pleasure to be in.

    Cons

    There are little ways to advance in my particular location, and the hours are nightmarish during the holidays.

    Advice to Management

    This was the experience I needed to show that even despite the imperfections, a company is worth the hard work I put into it and I'll be sad to leave it.


  7. "Great place to work in highschool and college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Springfield, MO
    Former Employee - Sales Associate in Springfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Good employee discount on accessories.
    Friendly coworkers that generally love the product they sale.

    Cons

    Strict corporate micro management with little flexibility on their end.
    Non commission, but still demerited on lack of sales.

    Advice to Management

    Be more lenient with

  8. "Friendly workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Denver, CO
    Former Employee - Sales Consultant in Denver, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Friendly with staff, great discount

    Cons

    Corporate misunderstanding of what happens in the stores.

    Advice to Management

    Grow


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Oklahoma City, OK
    Current Employee - Sales Consultant in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Close group and interactive experience

    Cons

    No cons to put here


  10. "Best Buy is a fun place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Dublin, CA
    Former Employee - Computer Sales Associate in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Just being around technology all the time and interacting with customers about it really never gets boring.

    Cons

    The pay is relatively low in contract to the amount of work you do as a part timer. Its most likely more worth it as a full timer.


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