Best Buy Reviews in Vancouver, BC | Glassdoor

Best Buy Vancouver Reviews

Updated January 2, 2019
73 reviews

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Vancouver, BC (Canada)

3.0
StarStarStarStarStar
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Approve of CEO
Best Buy President Ron Wilson
Ron Wilson
16 Ratings

73 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Specialist in Vancouver, BC (Canada)
    Former Employee - Certified Specialist in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    -Amazing Company
    -Great Managers
    -Good Opportunities
    -Fantastic Training

    Cons

    -Nothing, great company over all


  2. "Overall satisfactory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Friendly atmosphere - Good for 1st hand experience in retail

    Cons

    On-site training could be better and more comprehensive.

    Advice to Management

    Spend more time on training rather than fixing problems resulting from poor training

  3. Helpful (4)

    "Toxic work environment in IT and e-commerce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Vancouver, BC (Canada)
    Current Employee - Business Analyst in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Very good discounts on some products, decent discounts on many items. Good gym on premises. On site cafeteria with okay food.

    Cons

    The work environment is super toxic. They just let a bunch of “product owners” go because they wouldn’t work ridiculous numbers of hours trying to implement a deeply flawed and constantly changing strategic plan. A bunch of really good product owners have left recently, and more in mid-senior positions are actively looking to exit right now. The directors and VPs know there is a problem but they refuse to address it and just put more pressure on the rest of us.

    There are currently over 100 open positions between e-commerce and IT that they need to hire for, but are unable to. They are purposefully only listing some of the jobs because they know if they post all of them at one time they will legitimize what everyone is saying about what it’s like to work there: that it is terrible and so they can’t retain anyone who is any good, or they fire anyone who dares to speak up. It’s a massive popularity contest, and the person who sucks up the most wins. People talk a lot about supporting each other, but you can’t trust anyone. I am still working in the e-commerce department but I am trying to leave as soon as I can get a job that I’m really happy with.
    Read the other reviews: ask yourself, which reviews do you believe? The good ones or the bad ones. Who has more to gain? Management placing fake reviews to boost their glass door ratings, or employees who are actually upset about working conditions.
    Relatively low pay relative to other employers.

    Advice to Management

    Best Buy US: Herbert Joly: In a recent article you said that the key to being competitive was keeping happy employees. The employees are really unhappy right now. We believe in the possibilities that exist and want to be a part of it, but we can’t live like this. Reach out to current and former employees and ask how they feel and why they are leaving. No one trusts the confidential phone line is actually confidential


  4. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Vancouver, BC (Canada)
    Former Employee - Sales Consultant in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    good money/ good people and ok management

    Cons

    stressful job/ long hours/ some weird customers!


  5. "The manager does not care what are you doing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy (More than a year)

    Pros

    the environment is good
    the employer purchase is the one good thing

    Cons

    The salary is the worse


  6. "Retail Store for young people only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RETAIL SALES SUPERVISOR in Vancouver, BC (Canada)
    Former Employee - RETAIL SALES SUPERVISOR in Vancouver, BC (Canada)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Great place to work and fun too.

    Cons

    The management not professional .most of the managers in the retail store very young and the dose not have managerial level experience

    Advice to Management

    Need more training and they have to hire experienced manager.


  7. "operations associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Vancouver, BC (Canada)
    Current Employee - Operations Associate in Vancouver, BC (Canada)
    Recommends
    Negative Outlook

    I have been working at Best Buy part-time (Less than a year)

    Pros

    agile environment, fast paced, learning of costumer service and retail strategies

    Cons

    high pressure, the management doesn't have time to develop you accordingly

  8. "Great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    Great work environment, no commission based pressure, employee purchase benefits, flexibility

    Cons

    there are no real cons


  9. "Mobile Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Specialist in Vancouver, BC (Canada)
    Former Employee - Mobile Specialist in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great work colleagues,
    Supportive management,
    Many directions to advance
    Great benefits

    Cons

    Sales seem layered with bloated services

    Advice to Management

    N/a


  10. "Mobile Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Specialist in Vancouver, BC (Canada)
    Current Employee - Mobile Specialist in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Working atmosphere are fantastic, co-workers here are friendly, willing to assist junior. I got a lot of chances to interact with people. It is a good place to gain customer service and sales working experience for the starters.

    Cons

    There is no commission. The sales operation system there is unstable, it freeze frequently, which lowering our level of customer satisfaction.


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