I have been working at Best Buy full-time (More than a year)
Great company, the discount is good, when you wanna use it. We offer great deals on top of the line electronics.
OMS and POS suck!!! They stay crashing, especially right when you have the whole neighborhood standing waiting in your line!!!
Advice to Management
Try to take the side of your employees more often. Stop making us look like the bad guy after we say we absolutely can't return something, and then you turn around and tell us to return it.
I have been working at Best Buy full-time (Less than a year)
Keeps you up to date on technology. Lots of vendor interaction which results in free goodies.
Paid too little compared to the level of professionalism demanded. Leadership is reorganized too often. Sense of instability.
The benefits are great for full-timers (401k, paid vacation, sick hours to use for each paycheck, time and a half for govt holidays worked, paid holidays, stock options, full medical, dental, and optical coverage, and tuition reimbursement), very decent starting pay, management are encouraging and supportive, and almost everyone there likes to joke around and have as much fun as possible on the job, and that includes management. Good as a easy-going part time job for high schoolers or college kids, as well as a great way to advance in the business world for full-timers with flexible schedules.
If you disagree with management, you get on their bad side pretty quickly, and once you are there, it's nearly impossible to succeed or advance within the company. As many other reviews have also stated, there is obvious favoritism practiced among management. However, as long as you work hard to get things done, be friendly, satisfy the customer needs, and hit your numbers, this will most likely never be a problem. If you are thinking about working at Best Buy full time, you better care about their profit margin.
Advice to Management
Hiring so many new seasonal employees would be great if you used them to work the HOLIDAY hours when the full-time and regular employees will want off to spend with family, and NOT to take away hours needed during the rest of the season.
Also, change the system for customer service's return policy! The fact that the system will let us take back opened items from months outside the return policy if it's opened but not one day outside the return policy if it's unopened? Newsflash: we still make full profit off of unopened items, and take a hit for open box items. That system has to change.
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