Best Buy Reviews in West Des Moines, IA | Glassdoor

Best Buy West Des Moines Reviews

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Found 8 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
99%
Recommend to a Friend
100%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Customer Service - Better Retail Store"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in West Des Moines, IA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy for more than 2 years

    Pros

    For retail, Best Buy is one of the better stores to work at. The better there are interesting and fun to interact with, and the work you'll be doing isn't as brain dead as some other places. Pay is decent for retail. If you're truly looking to stay within the business and go up the latter, it isn't hard.

    Cons

    If you're going into customer service to truly be customer service, this might not be the role for you. Our job is to assist customers with issues, but really, we also have to sell product warranty. It's not as aggressive as other places, but it still takes the focus away from actually helping customers.

    Advice to Management

    Divide customer service and cashier/selling. Those who want to just cashier and sell should be one employed role, and those who want to provide actual customer service should be another role.

  2. "okay place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Good discount after 60 days

    Cons

    no time off around holidays, working thanksgiving, black friday

    Advice to Management

    Need more training and dont overwork seasonal and part time help

  3. "It was a revolving door type of job with pretty incompetent management."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service/Cashier in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    My co-workers were easy to deal with. The employee discount was decent on accessories.

    Cons

    Management, management, management. They wouild change your hours without notification.

  4. "Good working environment, could use some work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Nice people, flexible schedule and hours, competitive pay, trainings are provided for associates,

    Cons

    not too many hours, hard to advance in the company

  5. "Its a a lot of fun"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Lots of training, good atmosphere

    Cons

    Little advancement opportunities, pay is terrible

    Advice to Management

    Make sure to hire the right supervisor

  6. "Geek Squad"

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Disapproves of CEO

    I worked at Best Buy

    Pros

    It is an easy job for a unskilled recently departing high school can obtain with out much effort. Pays better than most of his other options.

    Cons

    The nature of what it is that they have you do at geeksquad is simply watching progress bars and telling elderyly people to plug in thier psu

    Advice to Management

    I wouldn't have any advice for management other than to not give them that advice seeing as it is not there.

  7. "Easy, Fun, Enjoyable workplace."

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA

    I worked at Best Buy

    Pros

    Flexible, Good Co-workers, Easy Advancement, Fun Environment, Great Discounts, Good Customers, Easy job employment, Weekend Store, middle class to high class customers, Various computer problems and setups, Environment backing from managers and Geek Squad, Tools and Software supplied, Knowledgeable techs and double agents, Great profit share program, supportive corporate offices and branches, great full-time benefits,...

    Show More

    Cons

    Poor Manager, Lack of on job training, Require Meetings, Lack of hours for part-time, little advancements in part-time positions, fast turnover rate for new employees, little or no extra help on weekends and busy nights.

    Advice to Management

    Look to make friends with employees and they will entrust you with hours and work.

  8. "Avoid Store level"

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wireless Expert in West Des Moines, IA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Best Buy

    Pros

    Flexible scheduling and the discount is great

    Cons

    Zero accountability amoung management, "pass the buck" philosophy, favoritism and lack of proper recognition.

    Advice to Management

    N/A

Found 8 reviews