Best Doctors Reviews | Glassdoor

Best Doctors Reviews

Updated December 26, 2018
141 reviews

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3.2
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Recommend to a friend
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Peter McClennen
28 Ratings

Employee Reviews

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Pros
  • "Open collaboration is encouraged, teamwork is valued and work-life balance is a priority" (in 11 reviews)

  • "Fair compensation and good benefits" (in 5 reviews)

Cons
  • "Senior Management are talented people but have misdirected focus" (in 7 reviews)

  • "There is no work/life balance because all the slack needed to be picked up" (in 4 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Doctors full-time

    Pros

    has a great life work balance

    Cons

    It is a long commute to Boston

    Advice to Management

    None


  2. "File Clerk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Best Doctors full-time (Less than a year)

    Pros

    Great Place to work for

    Cons

    Wasn't long enough should have been a longer assignment.

  3. "Great services, not as equal employee care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Coordinator in Quincy, MA
    Former Employee - Case Coordinator in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Doctors full-time (More than a year)

    Pros

    -Ability to help people with their medical Needs.
    -The Doctors and Nurses are such a great support for all staff members.

    Cons

    -The "higher up's" don't seem to care for attributions from entry level employees
    -Besides decent pay and a few good supervisors the only day to look forward to is Happy hour every so often.

    Advice to Management

    LISTEN LISTEN LISTEN! The employees below you help drive the company and are the front line.


  4. "Noble mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Doctors full-time

    Pros

    Interesting medical services company making a difference

    Cons

    At times a bit chaotic


  5. "Great People at Best Doctors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Doctors full-time

    Pros

    Was able to learn quickly given the vast amount of exposure I received

    Cons

    Senior Management focus not clear


  6. "Very Toxic HR - Toxic Dev management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Build and Release Engineer in Miami, FL
    Former Employee - Build and Release Engineer in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Doctors full-time (More than a year)

    Pros

    Good workers overall good environment to work
    In general you will find good people in the company, sadly top management at some departments is very toxic.

    Cons

    Very very toxic management in some areas of the company
    Psyco level of micro management with no reason at all, built in on their natural management "skills"
    Very cheap mentallity in general, when dealing with budgets, employees, company events.
    Low morality in management. Extremelly distrustful management, psyco grade I'm talking here... ie: They can call you home insinuating your are not sick when you take days off to attend your health, teams get invited to company celebrations and management not covering the bills after the fact.
    Managers firing employees for personal reasons not related to performance without consulting with team workers. No respect at all to senior workers and their contributions, no recognition.
    There is an employee exodus currently going on also, many people leave the company or get fired on monthly basis despite their level of importance or contribution.

    Advice to Management

    Advice to management:
    We are in 2018 and in USA, the 3rd world country "patroncito" style mentality is detrimental on an agile team setup.
    Be truthful defending your employees rights, instead of fabricating lies to side up with toxic managers.
    Advice to upper management: Rethink the strategy set above, do not support their deceiving practices when treating employees conflicts, pay your workers a decent rate

    Best Doctors Response

    Apr 16, 2018 – HR Reporting and Transactions Specialist

    Hello, we are sorry to hear about your experiences. It seems, however, that your review is intended for another company - Best Doctors Insurance - based out of Miami. At this time, Best Doctors... More


  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Boston, MA
    Current Employee - Coordinator in Boston, MA

    I have been working at Best Doctors full-time (More than a year)

    Pros

    Friendly, and casual environment - management is approachable

    Cons

    No room for advancement

  8. "A US Company with Global Offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Doctors full-time (More than 3 years)

    Pros

    Great work-life balance, flexible scheduling, good pay, good benefits, independence, Company is going in the right direction with recent merger.

    Cons

    US-centric ideology, poor morale, siloed communications, limited growth opportunities

    Advice to Management

    Need to be more strategic and put more resource/budget on areas of the business that have high revenue potential (and are high risk of loss).


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Doctors full-time

    Pros

    Great balance between work life and home

    Cons

    No advancement opportunity, Budget restrictions when people leave they don't replace them, they redistribute the work.


  10. Helpful (1)

    "Not a great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy to commute from boston

    Cons

    Very confusing envirronment, lot of people were let go