Best Friends Animal Society Reviews | Glassdoor

Best Friends Animal Society Reviews

Updated September 4, 2017
68 reviews

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3.7
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Gregory Castle
40 Ratings

68 Employee Reviews

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Pros
Cons
  • A lot of people suffer from compassion fatigue (in 4 reviews)

  • fly by the seat of your pants make it up as you go along" mentality from the top down (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great People, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than a year)

    Pros

    The people with whom I work at Best Friends are kind, smart, dedicated and goal oriented. I work in a remote position from NYC. I have been with the organization for 2.5 years and have worked at many other organizations. I have never enjoyed another job more than this one!

    Cons

    Working remotely sometimes has it's challenges, but the organization does a good job of making people feel connected to each other.


  2. Helpful (1)

    "Cat Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Mission Hills, CA
    Former Employee - Anonymous Employee in Mission Hills, CA

    Pros

    Great pay, good benefits, taking care of animals,

    Cons

    Overworked and placed into extreme heating environments, unheard voice, disorganized management, not enough supplies to clean or feed the animals with, given short amount of time to clean kennels, not enough team members to complete daily routine when another team member calls off

    Advice to Management

    Stay more organized, learn how to plan correctly, manage your time better, manage your finances better!

  3. Helpful (1)

    "Overnight Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Friends Animal Society full-time

    Pros

    None really- after you have worked there awhile.

    Cons

    Very poor senior mgt.

    Advice to Management

    None- nobody listens and nothing changes


  4. Helpful (4)

    "Lots of nepotism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Animal Caretaker in Mission Hills, CA
    Current Employee - Animal Caretaker in Mission Hills, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Best Friends Animal Society full-time (More than 3 years)

    Pros

    The animals are the big draw. However, some have extensive bite histories, which can be worrisome when you are expected to work with them as employees. Serious bites are commonplace. They are mostly glossed over.

    Cons

    Nepotism is big here. It's all about falling into the cliques, if you don't, you are out of luck, if you do, you'll be promoted. Big growth at the MH shelter in a short period of time, lots of protocols and safety issues went by the wayside because of it. Hiring folks with no animal experience is also a big problem, big learning curve. A lot of turnover because of compassion fatigue, which mostly isn't taken very seriously. They talk all about integrity, but it often isn't seen in everyday management. Little communication between managers and the minions, lots of talk about how little managers actually know about the trenches of shelter work. Loved by the public but very little of the actual truth about what happens there (constant returns, serious bites, employee turnover, poor management) ever gets out to the public.

    Advice to Management

    less management, more actual workers.


  5. "A great place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than a year)

    Pros

    Work with smart, creative and experienced professionals
    Collaborative work environment
    Steller core values
    Important work on behalf of the animals - to Save Them All!

    Cons

    Working remotely can be challenging. Best Friends works hard to make sure those of us in the field feel a part of the organization on a daily basis.

    Advice to Management

    Always reach out to your staff and make them feel a valued part of the organization.


  6. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than 10 years)

    Pros

    This is an amazing organization to work for who truly values their individual employees. Best Friends provides growth and leadership from within when possible. We have many long term employees, which really speaks for itself in terms of how wonderful it is to work for this organization. I am very proud to work for this organization!

    Cons

    Internal communication can be a bit of a challenge.

    Advice to Management

    See con, find ways to increase not only the communication itself, but also the timeliness of it.


  7. Helpful (1)

    "Animal Lovers Unite!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Kanab, UT
    Current Employee - Administrative in Kanab, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than a year)

    Pros

    I get to work with like-minded people to help save animals, the scenery here in Kanab Canyon is amazing, and getting to interact with visitors who are so excited to come here. The animals always make it easier to come into work as well.

    Cons

    Sanctuary is remote so food prices are high in town, and housing is hard to find especially if you are renting.

  8. "love the work, but the organization needs development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Friends Animal Society full-time

    Pros

    Decent pay for a non-profit, good benefits. Rewarding work.

    Cons

    Underdeveloped HR and inexperienced management... "fly by the seat of your pants make it up as you go along" mentality from the top down.

    Advice to Management

    Actively develop and train leadership, management, and conflict resolution skills within the organization.


  9. "Great NPO to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Manager
    Current Employee - Development Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than 5 years)

    Pros

    Working for Best Friends Animal Society is like being part of a really large and very cool family. Working alongside people that share your passion in animal welfare, and who have also dedicated their life to the cause, is incredible. The organization treats their employees very well, offering opportunities to connect through annual staff meetings, opportunities to advance through internal job postings, regular performance reviews, clear communication to staff through weekly emails and facebook groups, and more. It's great to work for an org that has such a clear mission and is so transparent to their staff!

    Cons

    You'll want to do every job that exists, because you'll believe in the mission so much!


  10. "Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Friends Animal Society full-time (More than 8 years)

    Pros

    purpose driven work, HR processes have improved significantly over the past 10 years which surpasses most other animal welfare orgs

    Cons

    in some departments, lack of opportunity to advance

    Advice to Management

    develop more leaders


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