Best Western Reviews | Glassdoor

Best Western Reviews

Updated February 16, 2017
495 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Best Western President and CEO David T. Kong
David T. Kong
149 Ratings

495 Employee Reviews

Sort: Popular Rating Date

Pros
  • Nice work environment, people are really nice at the best western that I worked (in 19 reviews)

  • Fast paced, really great people (in 17 reviews)

Cons
  • Not much room for advancement in pay (in 14 reviews)

  • People tend to call out a lot and they offer no benefits (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Phoenix, AZ
    Current Employee - Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Western full-time (More than 3 years)

    Pros

    Excellent company overall. Even better if you have a awesome owner. Incentives are amazing and Best Westerns Pay extremely well for hotels compared to other high end brand names. Also easy to move up in the industry if you work hard.

    Cons

    If you are stuck with a bad owner.


  2. "Front Desk Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Western full-time

    Pros

    50% of my health insurance is paid by the employer. I have a set and steady schedule.

    Cons

    They don't promote from within the company. Your work will most likely go unnoticed.


  3. "Guest services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Mesa, AZ
    Current Employee - Guest Service Representative in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Western full-time (Less than a year)

    Pros

    to have the ability in providing the up most sincere personality. In such I do. My guests are my security. The business I represent, will have my great representation. Any circumstances will be resolved.

    Cons

    Lack of communication. Acknowledgement. Team

    Advice to Management

    Be more aware of ones abilities. Help us help you.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "laundry/ housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Employee in Coffeyville, KS
    Current Employee - Employee in Coffeyville, KS

    I have been working at Best Western part-time (Less than a year)

    Pros

    clean easy going , friendly environment

    Cons

    could be a better experiance

    Advice to Management

    teamwork


  6. "Great!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Experience Coordinator in Lake Placid, NY
    Current Employee - Guest Experience Coordinator in Lake Placid, NY
    Recommends
    Positive Outlook

    I have been working at Best Western full-time (Less than a year)

    Pros

    Great family to work for, laid back work environment. Good training.

    Cons

    Sometimes it can be very busy and loud in the lobby!!

    Advice to Management

    Keep it up.


  7. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Saratoga Springs, NY
    Former Employee - Housekeeper in Saratoga Springs, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Western full-time (Less than a year)

    Pros

    Very laid back and fun place to work. Management is very nice. Laundry room is very well organized. Always have the right amount of supplies.

    Cons

    People tend to call out a lot and they offer no benefits. Certain housekeepers are very rude. Some times there aren't enough people working at once and you end up cleaning way to many rooms to handle.

    Advice to Management

    Hire more people


  8. "Enjoyed meeting the guest pay is decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Hopkinsville, KY
    Former Employee - Night Auditor in Hopkinsville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Western full-time (More than 3 years)

    Pros

    Meeting people from all over the world

    Cons

    Working with the boss who does not know how to treat his employees

    Advice to Management

    Treacher employees with respect you give respect you get respect back


  9. "Great place, great management, awesome benifits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Breakfast Manager in Waterbury, VT
    Current Employee - Breakfast Manager in Waterbury, VT

    I have been working at Best Western full-time (Less than a year)

    Pros

    Overall great place to work. Very professional

    Cons

    I really have nothing bad to say here!


  10. "Strategic Planning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Western full-time

    Pros

    Supportive of employee development and advancement internally.

    Cons

    Highly political environment. Organization can be slow to embrace new concepts.


  11. "It depends on time and days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Norwalk, CA
    Current Employee - Front Desk Agent in Norwalk, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Western full-time (More than a year)

    Pros

    Get to know many people and experience different types of customers

    Cons

    What all customer service have to deal with some rude people



Showing 495 of 508 reviews
Reset Filters