Best Western Reviews

Updated Jul 1, 2020

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3.5
66%
Recommend to a Friend
78%
Approve of CEO
Best Western President and CEO David T. Kong
David T. Kong
311 Ratings
Pros
Cons
  • "Not very good payment with delays, no benefits(in 44 reviews)

  • "low pay, no place to move up really(in 42 reviews)

More Pros and Cons
  1. Featured Review

    "Recognized Top Employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Western full-time for more than a year

    Pros

    Work from home, hotel discounts

    Cons

    I can't think of any...

  2. "Good"

    5.0
    Current Employee - Housekeeper in Oregon City, OR

    I have been working at Best Western part-time for less than a year

    Pros

    Everything nothing is wrong with it

    Cons

    Nothing Everything is perfect change nothing

  3. "Great place to work"

    4.0
    Current Employee - Customer Service 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Western full-time

    Pros

    Great work environment - great people

    Cons

    Hospitality is a challenging business right now

  4. "Gained a lot of experience and had fun!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Annapolis, MD
    Recommends

    I worked at Best Western part-time for more than a year

    Pros

    -Managers were great -Easy to request days off -Able to pick your shift time

    Cons

    -Hourly pay -Some very rude customers you had to deal with

  5. "Everyone you meet is so nice"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Assessor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Western full-time for less than a year

    Pros

    Given many resources to complete your job.

    Cons

    Sometimes the brand is behind the curve compared to other larger brands.

    Continue reading
  6. "Great Place to Work"

    4.0
    Former Employee - Brand Development Designer 

    I worked at Best Western full-time

    Pros

    Great Place to work and Great People.

    Cons

    Enjoyed my time here. Nothing.

  7. "Alright"

    3.0
    Former Employee - Front Desk 

    I worked at Best Western full-time

    Pros

    it was a easy job for us

    Cons

    Big company, so not very personal

  8. "Great benefits and great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Canton, NY
    Approves of CEO

    I have been working at Best Western full-time for more than 8 years

    Pros

    Corporate environment means we never have to worry about unprofessionalism or management. Also great opportunity for advancement.

    Cons

    Some negatives of such a corporate structure in the restaurant industry can be that there are a lot more rules and regulations involved than in a privately owned business.

  9. "Lack of Diversity and Inclusion (@ HQ and BOC)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Former Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Western full-time for more than 5 years

    Pros

    The biggest ones were work life balance, and the 401K.

    Cons

    The culture/environment and the lack of direct management support. The benefits and pay.

    Continue reading
  10. "good"

    3.0
    Current Employee - Manager 

    I have been working at Best Western full-time

    Pros

    Its alright place to work

    Cons

    Not enough pay given to employees

Found 982 reviews