Better.com Reviews

Updated Jul 10, 2020

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4.0
77%
Recommend to a Friend
85%
Approve of CEO
Better.com CEO Vishal Garg
Vishal Garg
142 Ratings
Pros
  • "Amazing benefits (includes Parking, free lunch) a place that values Operations for a change, Easy trustworthy operating system(in 21 reviews)

  • "It is an open minded work environment where your opinion matters(in 14 reviews)

Cons
  • "Lack of accountability for loan files, no one has any urgency(in 7 reviews)

  • "There is absolutely no work/life balance here(in 4 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (80)

    "Best mortgage company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Loan Processor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    This is my 3rd job in the mortgage industry and Better's company culture is by far the best I've been a part of. Yes, the free lunches, snacks, and other perks are amazing, but all of that aside, there is a collaborative work environment where opinions are valued, hard work is recognized, and at the heart of the company is innovation and hustle. The compensation is great and there are incentives available for high performers. Compared to processing positions at other companies, some of the more stressful aspects of the job are handled through automation or made easier with the help of support teams and departmentalization, so you're able to really focus on your job. There is continuing education available and management support is solid. You really feel as though you're part of something bigger here, and I would say there's much more transparency into your role in the business as a whole versus just feeling like you're pushing loans. Also, this is a fast-growing company, so there are a lot of opportunities to quickly grow within your role or within the company outside of processing. Career growth and exploring roles within other departments is openly discussed and encouraged.

    Cons

    I wouldn't necessarily call this a "con" but the fast growth does lead to continuously changing processes and being expected to learn at a rapid pace, so adaptability is important.

  2. "A Blessing in Disguise"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for more than a year

    Pros

    Work Life Balance, Relaxed and Productive Atmosphere, Diversity, Growth Mindset, Competitive Salary.

    Cons

    I cannot say this is really a con because every company goes through growth.. Cons would be keeping up with the demand.. We need more people.

    Continue reading
  3. "Better is the Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Consultant Associate in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    They take the time to make sure every employee is getting the best attention for training and support.

    Cons

    It's a start up, so it has some kinks to work out with flow. But they always are working to improve their streams and make sure employees are taken care of in the process.

  4. "Great people, Cool Benefits, Exciting Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Associate (Closing Expert) in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    The people are Better generally really like working here. It has a fun, supportive work culture that allows for growth The benefits are pretty awesome with incentives for performance It's pretty cool to be a part of such a fast growing company that is working to overhaul the home buying process in the US

    Cons

    Not really a con but I figured I'd add it here if it's a factor for someone. There is a lot of work to be done so you may be asked to work overtime on occasion but you get paid extra for it.

  5. Helpful (1)

    "It's just Better (.com)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    innovative technology, great culture, leadership team that is making an impact

    Cons

    nothing negative to report yet

  6. Helpful (1)

    "Best company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    Benefits, Management, Compensation, Resources, Culture

    Cons

    No matching on 401k plan

    Continue reading
  7. Helpful (1)

    "Better is BETTER"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Closing Expert in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time

    Pros

    Unlimited PTO, Great pay, Awesome team members, Managements is very supportive, An overall Better work environment

    Cons

    No complaints at all. I truly love it here!

  8. Helpful (1)

    "Love it here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    Smart leadership at the top Great culture Growing intelligently

    Cons

    Growing pains (expected with a startup) but these are minimal

  9. COVID-19
    Helpful (1)

    "A Better Way to Work!"

    5.0
    Current Employee - Anonymous in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    The energy of the people at Better is contagious, starting at the top. You're surrounded by leaders with passion and drive to make the best product for our customers each and every day. It's a great community and has been even stronger in the face of COVID, with employee resources and supports. The hustle is real and hard work is rewarded.

    Cons

    Really can't think of any true "cons" except you have to understand the nature of a fast-growing company and be able to roll with it.

  10. Helpful (1)

    "Best Team Ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Consultant Associate in New York, NY
    Recommends
    Approves of CEO

    I have been working at Better.com full-time for less than a year

    Pros

    Everyone is very dedicated to the mission and as transparent as they say they are!

    Cons

    None that I can think of yet, except for they don't match 401k currently.

Found 179 reviews