BetterCloud Reviews | Glassdoor

BetterCloud Reviews

Updated May 23, 2019

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Found 125 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
82%
Approve of CEO
David Politis
108 Ratings
Pros
Cons
  • "The New York and Atlanta offices could be more on the same page(in 6 reviews)

  • "CEO is uninterested in 401k matching(in 6 reviews)

More Pros and Cons
  1. "Winning company culture at BetterCloud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Marketing Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time for less than a year

    Pros

    The BetterCloud community (internally and externally) is one of the best I've experienced. Everyone who works at the company is dedicated to the job that they have and the success of BetterCloud. The company culture is strong and positive here! There is also lots of room for internal growth.

    Cons

    There are growing pains as BetterCloud grows swiftly, but all for good reason.

    BetterCloud2019-05-23

    BetterCloud Response

    July 2, 2019Office Manager

    Thank you so much for posting! We love what we do here, and when it resonates with out employees, it makes it all the better. Please continue to bring feedback to our People and Culture Team. We love hearing from everyone.

  2. Helpful (3)

    "Great Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BetterCloud full-time for less than a year

    Pros

    Great work with an innovative application. Support team is the main selling point for the company, so this department is very important. Free Snacks and Beer. CEO is very approachable and friendly. Diversity and inclusion is growing. A lot of friendly and talented people to learn from. Clear upward or lateral mobility structures.

    Cons

    Support team typically has to bring their laptops to company outings and work throughout as others have fun. Support manager can be very short tempered. Strict 30 minute lunch breaks for Support - you likely won’t really be able to leave your desk much.

    BetterCloud2019-03-04

    BetterCloud Response

    March 26, 2019Office Manager

    BetterCloud couldn't be what it is today without our amazing support team. We're so glad you took the time to share your thoughts with us! We're spending a lot of time cultivating our culture to grow with us, and some of the things you highlighted will continue to be pivotal in the ...

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  3. Helpful (1)

    "Lots of opportunity for personal and professional growth"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time

    Pros

    *transparency at the company is strong *great people *interesting projects to work on *if you're interested in doing something, you basically have free rein to do it as long as it doesn't interfere with getting main work done

    Cons

    *hyperfocus on specific projects/problem sets so stunted growth over time

    BetterCloud2019-02-20

    BetterCloud Response

    February 20, 2019Office Manager

    We love when our employees feel fulfilled in their work, so thank you for taking time out of your day to post a review! Like you've pointed out, transparency is very important to both our culture and the strategic goals we set for ourselves internally, and we'll continue to be transparent ...

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  4. "Purposeful and Rewarding Job to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at BetterCloud full-time

    Pros

    Great people to work with

    Cons

    Can't always compete with the pay of large corporations

    BetterCloud2019-02-05

    BetterCloud Response

    February 5, 2019Office Manager

    Thank you so much for taking the time to post! We love to hear feedback, and we mean it! One thing we're hyper proud of is the team of people we've assembled over the years. And though we aren't a large company, we should celebrate our size, because it's allowed us to provide our ...

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  5. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BetterCloud full-time for more than a year

    Pros

    I worked out of the NYC office, and can honestly say that it is a fantastic place to work. - One of the most driven teams you will work with - Respectable Leadership Team. This one is huge, because often times execs at startups can act wildly. The team trusts our executives, partially because... - It is the most transparent company you will work for. You will know about every major decision the company makes. They...

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    Cons

    - The company is growing quickly, but strategically. There are challenges that come with it - cramped office space in NYC. However, they are constructing a new NYC floor this year. - Extremely fast paced. This is not a con for everyone, but if you're applying you should know that the company moves quickly.

    BetterCloud2019-01-18

    BetterCloud Response

    February 5, 2019Office Manager

    Thank you for posting! We provide our employees with many amazing resources, but two promises we love to make are that we hire talented, friendly, and hardworking people, and that transparency is a priority for every leader in our offices. We love it when people see value in things ...

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  6. Helpful (3)

    "Review from an employee of 3+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time for more than 3 years

    Pros

    Almost all my coworkers are smart, passionate people. It makes working so much less draining. BetterCloud does a lot to weed out jerks and deadweights. High amounts of ownership. I see very little micromanagement. Employees largely set their own short-term deadlines for when they think things will get done, and are expected to follow-through. Good benefits W/L balance. I almost never work on BetterCloud stuff after...

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    Cons

    The normal stuff that comes with being VC-backed. The company has money, but that money has to be well planned, and a fair number of normal benefits are gated behind being profitable.

    BetterCloud2018-11-27

    BetterCloud Response

    November 30, 2018Office Manager

    Reviews like this, from people who have been at the company for as long as you have, show us that our journey has been a great one. We're so happy that you feel satisfied with the work you do, your coworkers, and the BetterCloud team that we've assembled. Thank you for posting this, ...

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  7. "Great Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time for less than a year

    Pros

    passionate people awesome and innovative product great leadership

    Cons

    no 401k match program average pay

    BetterCloud2018-11-08

    BetterCloud Response

    January 2, 2019Office Manager

    Thank you for taking the time to review! As you know, we're proud of the fact that the company is constantly growing, and we truly rely on the feedback of our BetterClouders to show us which direction to grow in. We're glad that you recognize how much work it takes to fill our offices ...

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  8. "A true software company with great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buckhead, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time for less than a year

    Pros

    They have a culture of openness and transparency which is rare anywhere. Hyper collaborative and fun.

    Cons

    None that I can think of.

    Advice to Management

    Manage your great culture and do not hire bad managers.

    BetterCloud2018-09-22

    BetterCloud Response

    September 24, 2018Office Manager

    Our culture is something we take pride in, and something we think is very unique to BetterCloud. Transparency is of the utmost importance to us, on all levels, and we're glad you get a good sense of it. We strive to delight our customers daily, but also our employees, so it's a great ...

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  9. "Not your typical sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterCloud full-time for less than a year

    Pros

    First off, I'm not typically a "review guy". I felt compelled to write this because BetterCloud redefined the way I view sales in these ways: 1. All sales positions ARE NOT the same. If I told you to go sell a terrible service using bait and switch tactics at an overpriced rate, it may not be too exciting to make calls. However, at BetterCloud, we have a sick product that offers a solution most people don't know...

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    Cons

    Growing Pains. We are growing so fast that things keep changing (sometimes for the better sometimes for worst). New Starbucks coffee machine recently wasn't working and I was fairly bummed. Too many snacks and provided lunches, maybe gained a pound or two since I've started working here.

    Advice to Management

    More competitions for winning extra $$$

    BetterCloud2018-09-15

    BetterCloud Response

    October 8, 2018Office Manager

    Can't promise Kool-Aid fountains, but anything else can possibly be on the table. In all seriousness, thank you for taking the time to share your thoughts with us. We love to see employees that feel fulfilled in all the ways you mentioned: both in your role and with the company we're ...

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  10. "Amazing Culture and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at BetterCloud full-time

    Pros

    Everyone is helpful and engaging Fun and Casual, Work hard, Play Hard Environment Great Benefits Progressive Culture

    Cons

    I can't think of any

    Advice to Management

    Great job targeting and adding quality people to your company

    BetterCloud2018-09-12

    BetterCloud Response

    September 24, 2018Office Manager

    Happy to hear that you're happy! We love it when we get to see employees feeling supported and truly enjoying the journey! We can guarantee that we'll continue to focus on adding more amazing people to the BetterCloud family, and if you ever have any thoughts or suggestions, please ...

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Found 125 reviews