BetterHelp Therapist Reviews
Updated May 26, 2023
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- Former Intern★★★★★
BetterHelp Intern Experience
Apr 6, 2023 - Therapist Onboarding Intern in Mountain View, CARecommendCEO ApprovalBusiness OutlookPros
Great company and it has lateral structure so there is plenty of cross-team work.
Cons
Company is still growing so you need leadership skills.
- Current Contractor★★★★★
Pros
Flex schedule Good flow of clients
Cons
Low pay for education level
- Current Contractor, more than 1 year★★★★★
Long hours to make a decent wage
Apr 20, 2023 - Therapist in Sterling Heights, MIRecommendCEO ApprovalBusiness OutlookPros
Making your own schedule, Client diversity, Health benefit stipend
Cons
Have to work very long hours to make a good wage because the pay starts low and increases based on hours worked. Not paid per session, paid per hour and each session is only 45 minutes Not compensated for anytime that goes over 45 minutes per client
Continue reading - Current Contractor★★★★★
LMFT remote
May 26, 2023 - Licensed Marriage and Family Therapist (LMFT)RecommendCEO ApprovalBusiness OutlookPros
Create your own schedule Build your own caseload
Cons
Low rates No late cancellation/no show protection Clients have access to your 24/7
- Current Contractor, more than 3 years★★★★★
Easy Platform, poor pay
May 4, 2023 - Therapist in Milwaukee, WIRecommendCEO ApprovalBusiness OutlookPros
Easy platform, virtual, set your own schedule
Cons
Really Really low pay and their "system" for clocking your hours feels unreliable like it often misses hours/sessions that I dont get paid for
- Current Contractor, more than 1 year★★★★★
Okay place When in Need of Work Fast, Not a Long-Term Career Opportunity
Nov 20, 2022 - TherapistRecommendCEO ApprovalBusiness OutlookPros
√. You decide your caseload. √. You are encouraged to take regular time off to help reduce Burnout √. You determine your hours and there are no minimums or maximums √. Some minor compensation for messaging/sending videos or audios you create on their platform for the client √. a of Nov 2022, they are offering free CEU (unknown how long this will last) √. All REMOTE work
Cons
√. Only get paid for 45 minutes per client for session √. Pay increases with every five (5) hours worked in a week (average for PT hours is about $22-25 hourly √. You have to work a heavy week to get up to actual $40 per hour √. Compensated about 1/4 of an hour after the second time a client no-shows and only if you log it. That compensation is limited. √. No incentive to stay long term √. No increases to hourly contact rate regardless of duration with company
Continue reading - Current Contractor, less than 1 year★★★★★
Good platform, low pay.
Mar 4, 2023 - Therapist in Traverse City, MIRecommendCEO ApprovalBusiness OutlookPros
I love everything about Betterhelp but the pay. There are some incentives for getting licensed in other states and keeping clients engaged. I enjoy my Betterhelp clients so much and the platform is easy to use/navigate.
Cons
Pay is considerably lower than what other platforms offer. Hourly pay (not per session) increases by $5.00 for every 5 hours you spend on the platform in a week. You do not get credited for extra time if you go over the 45 minute scheduled session. You do get credit for time you spend messaging with clients.
Continue reading - Former Contractor, less than 1 year★★★★★
Pros
Make your own schedule, work from home
Cons
You do not have any say in clients that get assigned to you. I would have people looking for specific treatments that I am not qualified to do, including ones I found unethical to do in a teletherapy setting. There is no screening for clients so severely unstable individuals that require inpatient or at least IOP can be assigned to you and message you continuously marked as urgent throughout the night. Also the pay sucks.
Continue reading - Current Contractor, more than 1 year★★★★★
Pros
As you are a contractor, and not an employee, you have all the benefits of being in Private Practice, with none of the hassles. And I find that the majority of clients I am offered are smart, motivated, and nice.
Cons
Unless you're working a lot of hours, the pay is not what you would get from being a panel provider and taking Insurance payments, or simply charging fee for service in your own practice. But the stress-free environment allows you to do your best work without the inconveniences of billing, or dealing with the intrusive and directive hovering of Insurance companies. I get to do my job, and focus on helping the client. I really like it a lot.
Continue reading - Former Contractor, more than 5 years★★★★★
Pros
Remote work, always have referrals
Cons
The pay is very tricky to understand and as a company they do everything they can to limit your pay. You are an hourly employee that doesnt get paid for a full hour, even if you work it. Every session is cut off at 45 minutes, even when you ethically and legally might need to go longer. But there pay rate is based on you being an hourly employee. Which means they usually get 15 minutes of free labor from you. Not to mention selling your, and your client's information. They truly have no idea about the legal and ethical side of counseling because they are a tech company not a therapy company.
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BetterHelp Reviews FAQs
Therapist professionals working at BetterHelp have rated their employer with 2.7 out of 5 stars in 276 Glassdoor reviews. This is a lower than average score with the overall rating of BetterHelp employees being 4 out of 5 stars. Search open Therapist Jobs at BetterHelp now and start preparing for your job interview by browsing frequently asked Therapist interview questions at BetterHelp.
Therapist professionals rate their compensation and benefits at BetterHelp with 2 out of 5 stars based on 276 anonymously submitted employee reviews. This is 59.6% worse than the company average rating for salary and benefits. Find out more about Therapist salaries and benefits at BetterHelp.
39% of Therapist employees at BetterHelp would recommend their employer to a friend. This rating has decreased by -32% in the past 12 months. Therapist professionals have also rated BetterHelp with a 3.3 rating for work-life-balance, 3.7 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.
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