BetterHelp Therapist Reviews

Pros

Great company and it has lateral structure so there is plenty of cross-team work.

Cons

Company is still growing so you need leadership skills.

Pros

Flex schedule Good flow of clients

Cons

Low pay for education level

Pros

Making your own schedule, Client diversity, Health benefit stipend

Cons

Have to work very long hours to make a good wage because the pay starts low and increases based on hours worked. Not paid per session, paid per hour and each session is only 45 minutes Not compensated for anytime that goes over 45 minutes per client

Pros

Create your own schedule Build your own caseload

Cons

Low rates No late cancellation/no show protection Clients have access to your 24/7

Pros

Easy platform, virtual, set your own schedule

Cons

Really Really low pay and their "system" for clocking your hours feels unreliable like it often misses hours/sessions that I dont get paid for

Pros

√. You decide your caseload. √. You are encouraged to take regular time off to help reduce Burnout √. You determine your hours and there are no minimums or maximums √. Some minor compensation for messaging/sending videos or audios you create on their platform for the client √. a of Nov 2022, they are offering free CEU (unknown how long this will last) √. All REMOTE work

Cons

√. Only get paid for 45 minutes per client for session √. Pay increases with every five (5) hours worked in a week (average for PT hours is about $22-25 hourly √. You have to work a heavy week to get up to actual $40 per hour √. Compensated about 1/4 of an hour after the second time a client no-shows and only if you log it. That compensation is limited. √. No incentive to stay long term √. No increases to hourly contact rate regardless of duration with company

Pros

I love everything about Betterhelp but the pay. There are some incentives for getting licensed in other states and keeping clients engaged. I enjoy my Betterhelp clients so much and the platform is easy to use/navigate.

Cons

Pay is considerably lower than what other platforms offer. Hourly pay (not per session) increases by $5.00 for every 5 hours you spend on the platform in a week. You do not get credited for extra time if you go over the 45 minute scheduled session. You do get credit for time you spend messaging with clients.

Pros

Make your own schedule, work from home

Cons

You do not have any say in clients that get assigned to you. I would have people looking for specific treatments that I am not qualified to do, including ones I found unethical to do in a teletherapy setting. There is no screening for clients so severely unstable individuals that require inpatient or at least IOP can be assigned to you and message you continuously marked as urgent throughout the night. Also the pay sucks.

Pros

As you are a contractor, and not an employee, you have all the benefits of being in Private Practice, with none of the hassles. And I find that the majority of clients I am offered are smart, motivated, and nice.

Cons

Unless you're working a lot of hours, the pay is not what you would get from being a panel provider and taking Insurance payments, or simply charging fee for service in your own practice. But the stress-free environment allows you to do your best work without the inconveniences of billing, or dealing with the intrusive and directive hovering of Insurance companies. I get to do my job, and focus on helping the client. I really like it a lot.

Pros

Remote work, always have referrals

Cons

The pay is very tricky to understand and as a company they do everything they can to limit your pay. You are an hourly employee that doesnt get paid for a full hour, even if you work it. Every session is cut off at 45 minutes, even when you ethically and legally might need to go longer. But there pay rate is based on you being an hourly employee. Which means they usually get 15 minutes of free labor from you. Not to mention selling your, and your client's information. They truly have no idea about the legal and ethical side of counseling because they are a tech company not a therapy company.