BetterWorks Reviews | Glassdoor

BetterWorks Reviews

Updated November 15, 2017
41 reviews

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4.1
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BetterWorks CEO Kris Duggan
Kris Duggan
33 Ratings

41 Employee Reviews

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  1. Helpful (5)

    "Great Market Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Redwood City, CA
    Current Employee - Sales in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterWorks full-time (Less than a year)

    Pros

    Great culture and super smart team members that are passionate about the companies success. Even while still being small, the interest in the market is massive. Engaged with many Fortune 500 companies, many of which come to us inbound. We are solving a real need to help companies, help their employees reach their full potential at work. The company liberally rewards and puts incentives in place for performance.

    Cons

    Some distraction exists while the company fills a couple of critical roles, however, seems like we are close to resolving.

    Advice to Management

    We are all fortunate to be here. I would keep up the high level of communication and encourage some employees to work towards performing at their very best.


  2. Helpful (1)

    "Needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BetterWorks full-time

    Pros

    People are genuinely nice. I have a good work/life balance and I think many others do too. There is a good amount of fun to be had. I think there is a strong emphasis on trying to get better as a company and on an individual level but YMMV across teams.

    Cons

    Benefits are about par for the course. Definitely not great. This is the bay area. It should be a lot more than it is. Compensation is okay but a lot of employees have left for Big Names.

    Eatclub and other provided lunches need to go away. No one likes them and I will never work at a company that uses them again. Should be a lunch stipend considering where the company is located.

    Cross communication between departments is minimal even though it shouldn't be.

    Management needs a lot of work. They're letting the company die.

    Company has felt like it's been in a state of strong decline the last 6 months and has had quite a severe amount of turnover.

    Work/life balance could easily get thrown into the wind if you aren't strong willed about it.

    Everyone is using 5 year old equipment because the company is super cheap. Example of cheapness: They let the fridge be broken for about a month and had 2 super cheap folks come into attempt to fix it before replacing it with a much worse $300 one. The door had to fall off before that happened. It's embarrassing.

    Really cheap culture from the top. It's starting to show in other areas. They're starting to hire more remote workers.

    Feels like the company is about to implode as of recent or at least a couple teams. I expect a huge swath of people to leave in the next 2-3 months but many are hoping new leadership will fix things (read: it won't, met the guy).

    Advice to Management

    Hire leadership positions asap. It's destroying the company. Leadership, vision, and direction are missing. Stop being cheap - it's the bay; pay to play.

  3. Helpful (5)

    "Still a big opportunity with a bright future ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BetterWorks full-time

    Pros

    - The market opportunity is significant (a must have for every company!)
    - The product is highly differentiated in the market
    - Focused on diversity & inclusion (to the company's credit, there has always been a focus here - genuine and not reactive).
    - Highly collaborative work across all departments - marketing, sales, engineering, product, customer success, senior management, etc.
    - A lot of very smart, good people, committed to the employees and company success
    - Great benefits packages and overall employee happiness perks, including money for tuition reimbursement
    - The company, people, and the culture IS NOT what has been falsely portrayed in the press from last summer
    - A lot of amazing customers that get a lot of value from the product

    Cons

    - Press from the summer was a huge distraction for employees and the business
    - There are still some employees that choose to be a part of the problem than solution
    - Redwood City location is not ideal for employees living in SF but very convenient to Cal Train


  4. Helpful (3)

    "Fake reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BetterWorks full-time

    Pros

    There aren't any, avoid this place

    Cons

    Beware of all the 'great company' reviews
    All the key personnel have left (sales, product)
    Stock options are probably going to be worthless soon


  5. Helpful (4)

    "Avoid this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BetterWorks full-time

    Pros

    Great benefit package and office perks.

    Cons

    Creepy CEO and exec team who pretend that everything is fine despite a very public sexual harassment lawsuit. Lots of customer churn and even more employee churn. Depressing work environment.


  6. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Transparent company culture with great values comprised of friendly, smart, and supportive teammates. Building a great product, with an excellent business opportunity and an absolutely elite board.

    I have found BetterWorks to be an amazing place to learn and grow as an individual contributor. Engineers in particular have the opportunity to go deep technically, while going wide simultaneously by working across the stack. On top of that, the company actively encourages cross functional engagement with other areas of the business.

    All that is on top of the perks: food🥙, transportation 🚅, beer🍺, game nights 🎲, happy hours 🎉, hackathons 👩‍💻 and more.

    Cons

    Fast paced start-up meens lots of change and some volitility.

    Advice to Management

    Keep on being transperant - don't hold back! Get the right leadership in place and lets get our heads down.


  7. Helpful (3)

    "Solid team, work culture and spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BetterWorks full-time (More than a year)

    Pros

    I'm on the engineering team, but this really applies to all of our departments:

    - Everyone here absolutely cares about their work, going the extra mile and is proactive in getting ahead on things before the situation calls for it, as well as just getting better at what they do in general. The teams here are extremely collaborative and transparent, as could be seen in department-specific Slack channels being indistinguishable from each other because everyone is in every other channel and actively contributing. (sometimes gets noisy, maybe not a good thing??) Most importantly, teammates are lively to work with and really care for each other. I don't get the sense that anyone is here "just because it's a job" at all.

    - Relatively "flat" hierarchy, in that it is very easy to talk to C-levels and get your voice heard

    - Lots of freedom and flexibility, easy to initiate projects as long as you have the willpower to drive it to the end

    - Typical valley perks: catering, free drinks/snacks, Caltrain/parking passes, frequent company-wide activities

    Cons

    - Some management positions remain unfilled

    - Because it's a relatively young company, some processes still feel ill-defined as we transition from a scrappy startup mentality

    - Recent negative press has been distracting for everyone.

    Advice to Management

    - We all have a product wishlist but we need to prioritize correctly and recognize the resources we have
    - Move faster to fill the exec positions, we don't have luxury to wait forever for the perfect candidates

  8. Helpful (3)

    "Love the culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Redwood City, CA
    Current Employee - Marketing in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterWorks full-time (Less than a year)

    Pros

    - Great people
    - Flexible hours
    - Awesome product

    Cons

    - Some turnover as the company is moving from SMB to larger stage of growth

    Advice to Management

    - Keep the sparkle going and overcommunicating with the team!


  9. Helpful (4)

    "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biz Ops in Redwood City, CA
    Current Employee - Biz Ops in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetterWorks full-time (More than a year)

    Pros

    - Great coworkers
    - Large market opportunity in HR 2.0 space
    - Free lunch and dinner
    - Company is agile
    - Software empowers modern and progressive performance management practices
    - A lot of transparency
    - Executive coaching available for managers
    - Lots of different type of company activities

    Cons

    Can't think of any cons

    Advice to Management

    Stay agile and customer focused


  10. Helpful (2)

    "Grateful to have played a part in building/growing this amazing company!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BetterWorks full-time (More than 3 years)

    Pros

    I count my time at BetterWorks as some of the most rewarding experiences of my professional career so far. In the course of just three and a half years we built an amazing organization with an extraordinary company culture, and with an incredibly bright future ahead. Along the way, I had the opportunity to work with some of the most innovative and forward-thinking customer organizations in the world; helping to find new ways to drive performance and to help their employees be as successful as possible. Moreover, the lessons learned, the battles fought/won, and the relationships forged with my remarkable colleagues have been absolutely invaluable. These are friendships that will last a lifetime. BetterWorks is the leader in its space for a reason, and as an organization it always strives to improve: from "drinking it's own champagne" by being experts and innovators in the technology and methods, to investing in its employees' growth, to continually striving for a high-performing, open, and collaborative work environment.... If you care about making an impact and want to work with smart, fun, contagiously enthusiastic and passionate people, very few places compare.

    Cons

    As with any fast-growing startup, there are always challenges. As long as you have a tolerance for ambiguity, are flexible and open-minded, and are relentless in your pursuit of results, nothing is insurmountable.


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