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Betterment Reviews

Updated Jul 21, 2022

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Found 64 of over 68 reviews

3.9
66%
Recommend to a Friend
93%
Approve of CEO
Betterment Founder & CEO Jon Stein (no image)
Jon Stein
39 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great culture and company.(in 8 reviews)
  • "Smart people, ambitious vision, great perks, getting things done all the time, dogs in the office, babies in the office, excellent food & coffee, great tech & support, no dress code.(in 8 reviews)
  • "unlimited pto and some great benefits.(in 5 reviews)
  • "great culture, great management, nice co(in 4 reviews)
Cons
    There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Amazing Company to Work For 🚨

    Jul 14, 2022 - Specialist, Plan Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO, Full Benefits, Work From Home Opportunities, Friendly co workers, Amazing in office environment, and so many incentives

    Cons

    The company is growing constantly, so many changes are happening where you can not get too comfortable doing you job one way before it changes. Other Than That an amazing company to work for

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  2. 5.0
    Current Employee, less than 1 year

    Considering working here for the next decade

    Jul 13, 2022 - Fullstack Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting problems to solve High trust culture Colleagues that are both really smart and really good at teaching each other People actually use pto Decent opportunities to connect even as a remote employee Great engineering culture - people pair program often, give thorough and non judgmental PR reviews, culture of do it right rather than do it the quickest (I.e. good test coverage) Overall very deliberate choices re: hiring, engineering designs, product planning

    Cons

    As a remote employee in engineering, it’s easy to be siloed from other teams unless you make an effort

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    1 person found this review helpful
  3. 3.0
    Former Employee, less than 1 year

    Great place on some teams, poor place on others.

    Apr 19, 2022 -  in Ann Arbor, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is very nice and generally helpful. Lots of smart people around. I was impressed with HR and IT in particular. They have a program to get customer service folks into engineering roles which is very cool, I loved meeting and working with some of those engineers.

    Cons

    Engineering is a bit of a mess, particularly if you have significant experience elsewhere. Many of the best engineers have left recently. My team saw 80% turnover in 6 months. But it varies widely; front-end folks seem to be in a good spot and insulated from a lot of backend hairiness thanks to good platform and sre teams. Crypto fans are taking over and there is an internal struggle between folks excited about that and folks worried it will tarnish Betterments brand as the responsible choice compared to competitors. The business is in a rough spot; hard to make money with current products, biggest competitor acquired in down round. They are remote friendly, but not remote first. Be wary of being remote on a team that mostly lives near the office.

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    8 people found this review helpful
  4. 3.0
    Current Employee, more than 1 year

    Friendly and Accomodating, Limited Career Prospects

    Jul 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are nice and work life balance is good

    Cons

    No sense of direction and company culture makes getting anything done difficult. This plus turnover issues really limits career prospects. Good chance a lot of your work will go to waste when company changes directions in another six months.

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  5. 3.0
    Current Employee, more than 5 years

    Criminally understaffed

    Feb 25, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive salary to start. Management means well but does not have much influence on decisions. "Unlimited" PTO. Good insurance. They are understanding about needing off for appointments, mental health days, etc.

    Cons

    Far too few employees in nearly all departments doing far too much work. Slow to backfill. Obsessed with the bottom line since losing the founder and CEO, who had a genuine care for the company and the employees. A reluctance to backfill positions- and it is a major issue as tenured employees are leaving in droves due to the changes in the company. Outsourcing work that should be internal. Not supporting career growth with internal hires, and instead, taking on folks with no experience with our product. They ask CX to fill many holes in the company (to save money) without room for advancement. No transparency. Huge announcements blind-sighting even management with no plan for implementation shared. No existing "office culture" or company identity. Opportunities for raises only come once a year and in small increments that barely cover inflation, in spite of good performance. Many co-workers feel like violin players on the titanic and we look toward offering products that go against the company's founding ethos without the manpower needed to make it happen.

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    6 people found this review helpful
  6. 4.0
    Current Employee, more than 3 years

    Great place to work

    Jun 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are awesome to work with.

    Cons

    A lot of growing pains going on right now.

    1 person found this review helpful
  7. 4.0
    Former Employee, more than 1 year

    Great culture and great employees, but low comp and uncertain future

    Mar 4, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Amazing culture - Great coworkers, you won't find any toxic people here or hear of any coworker horror stories - WLB is pretty good. Didn't have to work weekends or long hours. Can take PTO or light PTO (e.g. need to take afternoon off for something) without any issues - Engineering titles seem well balanced (no title inflation), e.g. senior engineers are actually senior engineers and not people with, say 2 years experience - People generally are competent at their jobs - Clear and defined career ladder. Promos happen anywhere from every 1-3 years, depending on level - Good DEI in management/senior management

    Cons

    - Compensation. The company is correct when they say salary is competitive. However, because it is a private company, equity is worthless until IPO. If you join here, you'll be maybe somewhat happy with your base salary and small bonus but your peers at big tech companies will be coasting with their liquid stock options worth tens or hundred thousands per year. - Future: company is pushing towards IPO but will it really happen? Wealthfront was recently acquired for less than 2B. Robo advising and 401k's is a solid business I guess but doesn't feel like much room for growth. If they expand to becoming a brokerage (allow buying of stocks/crypto etc) people will complain about the company moving away from their core values (robo advising) - Company sells 401k services to other businesses as a core product but doesn't offer a 401k match until after 2 years of working here. Even then, this was started only this year, and it's only a 2% match - 3 senior engineering directors left in the past 2 months. (There were only 4 to begin with). Also have heard stories of previous senior management leaving (without offers) citing reasons "burnout due to hiring". Red flag? Advice for engineers looking to work here: At the moment, try for actual big tech companies first. Your liquid stock options will heavily thank you. Betterment is a great company to work for culture wise (as I mentioned) but unfortunately the total comp is not very competitive. For example, if you have 10 yoe, that may land you a senior role here with ~185k total liquid comp but 350k+ elsewhere at public, big tech companies

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    11 people found this review helpful
  8. 2.0
    Current Employee, more than 3 years

    They say they have employees best interest at heart….

    Jul 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO Wfh stipend monthly Flexible schedule

    Cons

    No growth No support No transparency

    1 person found this review helpful
  9. 3.0
    Former Employee, more than 3 years

    A former growth startup with a stagnated business outlook

    Jan 4, 2022 - Engineering 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Admirable company values that employees actually know and talk about regularly w.r.t. the Product and decision making * The board brought in new management to breathe life into the product (new CEO, CMO, VPE, etc) * Brand recognition * Solid SRE team that builds effective infrastructure tooling * You can advance your title and responsibilities quickly * Genuinely good people work at Betterment, and there are many opportunities to engage in the organization beyond your "day job"

    Cons

    * Consistently chased the market with Product decisions, a.k.a "shiny-object" syndrome * Engineering underwent ever more frequent "re-orgs" to organize teams around new Product priorities * Structural churn induced employee turnover, which led to inexperienced folks in decision making positions * Engineering had few senior members with recent or significant outside experience * Built minimum viable features and then rarely iterated on them after launch, leaving them to wither on the vine * Revenue growth was low, so equity upside is also low compared to other fintechs * The Betterment Core Portfolio consistently performed worse than competitors portfolios and the S&P * No 401(k) matching

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    8 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Wonderful work environment

    Apr 9, 2022 - Mobile Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great unlimited vacation policy, and people actually take it. There's a great culture of people working really hard, but not being too stressed. It's also a very independent and flexible work environment, so work doesn't have to get in the way of the rest of your life. It's really fantastic!

    Cons

    Honestly, it's a wonderful place to work.

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Viewing 1 - 10 of 64 Reviews

Betterment Reviews FAQs

Betterment has an overall rating of 3.9 out of 5, based on over 68 reviews left anonymously by employees. 66% of employees would recommend working at Betterment to a friend and 70% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Betterment employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Betterment. This rating has decreased by -15% over the last 12 months.

66% of Betterment employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Betterment 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Betterment to be senior leadership, career development, benefits and the cons to be management, diversity and inclusion, compensation.

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