BeyondTrust Reviews | Glassdoor

BeyondTrust Reviews

Updated March 9, 2018
41 reviews

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3.8
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BeyondTrust President & CEO Kevin Hickey
Kevin Hickey
29 Ratings

41 Employee Reviews

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  1. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in Phoenix, AZ
    Former Employee - Senior Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BeyondTrust full-time (More than 3 years)

    Pros

    Great company, amazing environment, friendly atmosphere and a joy to have worked there.

    Cons

    Growing rapidly so there will always be some minor issues.

    Advice to Management

    Keep on doing what you're doing & I greatly appreciated your collective leadership and guidance during my nearly 4 years there.


  2. Helpful (3)

    "Passionate but unfocused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BeyondTrust full-time (Less than a year)

    Pros

    Very smart developers have created an excellent product, top rated in the PAM security market. Lots of amazing people working hard and really pouring themselves into their work and attempting to create solutions. I can only think of one or two people I didn't care for but that was personality over dedication.

    Cons

    This company is running 500 miles per hour with their hair on fire as they attempt to build the speedboat in rough seas. While they have a great product they can't figure out how to help customers effectively use the tool, and in return the leadership team routinely re-arranges the front end teams to try and make it better. Internally they've got excellent teams functioning within tight silos, but the cross-silo communication, support, and overall team sensibility is noticeably lacking; this leads to the mediocre results with customers that buy the product. In many cases they are their own worst enemy.

    Advice to Management

    Take some advice from Stephen Covey and start with the end in mind. If you want happy, referenceable customers who embrace your product then work backwards from there. Your current model of focusing on sales and jamming services and support into the wound to stop the bleeding is a long-term recipe for disaster as more and more customers complain about not being able to use your product.

  3. Helpful (2)

    "RSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BeyondTrust full-time

    Pros

    Let me think here for a minute...NONE

    Cons

    Management writes the 5 star reviews. If you are part of the “group” you should watch your back.

    Advice to Management

    Management doesn’t have a clue what management means.


  4. "Rsm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager IL in Chicago, IL
    Current Employee - Regional Manager IL in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BeyondTrust full-time (More than a year)

    Pros

    Best company ever as they care of their people and customers at a high level of excellence.

    Cons

    None. The company addresses everything head on. No surprises no issues left unaddressed.

    Advice to Management

    Keep it up!


  5. Helpful (4)

    "Great Company, Exciting Cyber Security Space, Collaborative & Supportive!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Phoenix, AZ
    Current Employee - Marketing in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BeyondTrust full-time (Less than a year)

    Pros

    A Lot!
    Executive management is approachable & supportive. They live the culture they promote through the VBOs. When I was interviewing, I honestly thought all the "culture" talk was just that... a bunch of talk. I was dead wrong. Teamwork, passion, integrity - I see them at work every day.

    I have never been exposed to a company that has so many intelligent people who actually work well together & help each other. We are all rowing the boat in the same direction & egos are left out of it.

    People value your opinion and put your ideas to work. Any employee just wants to feel that what they are doing is appreciated & that it is contributing to the overall success of the company. I feel that every day. Constructive (actionable) criticism & appreciation/praise are handed out daily.

    There are positive changes being made all the time. Wellness programs, referral programs, customer success & sales process improvements, promotions & more.

    Great Work life balance. Work hard, play hard.

    Overall, I have loved my time here & I am excited to continue to grow my career with BeyondTrust!

    Cons

    None really. Like any company, there are small things that could improve, but if you are looking for perfection, you will never find it.

    Advice to Management

    Why take my advice, you are already doing it the right way! Don't change.


  6. Helpful (7)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BeyondTrust full-time (More than a year)

    Pros

    I've been with BeyondTrust for almost two years now. I've had a privilege to work across all teams, learning a lot about the business and the people.

    The individuals, including the leadership, are quality. You will find wonderful characteristics within the people like hard working, driven, intelligent, innovative, open minded, and resourceful! And above all of those qualities, they are also good people. Each executive team member cares and shows kindness, for every employee and this is shown daily with their own actions and within those who they hire to lead each team.

    What else makes BeyondTrust great? The culture and atmosphere. Free drinks, free snacks, sometimes free lunches, and team/company outings. Plus everyone just genuinely enjoys hanging out with each other, so we do happy hours too.

    I am challenged, empowered, and supported each day that I come to work.

    Cons

    It's much easier to write about the pros...

    Like any privately owned company, the goals will make you sweat at times; however, the work life balance and teamwork makes it worth it. You won't feel like you're on island. Everyone works to achieve success, together.

    There is a lot to learn from process to product. It can seem like information overload. Just got to remember to ask and take notes!

    Advice to Management

    None.


  7. Helpful (16)

    "Management writes the 5 star reviews. Run fast from here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Scottsdale, AZ
    Current Employee - Account Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BeyondTrust full-time (More than 3 years)

    Pros

    The help desk is friendly and awesome. If you are a manager you can date your subordinates. The AC felt nice.

    Cons

    Management constantly interviews to lay people off to cover their inability to lead, motivate and inspire workers. It is an atmosphere of paranoia led by narcissism. If you ever want to get promoted you have to quit. Use reverse psychology frequently here.

    Advice to Management

    Why? You don't actually listen to employees. I should be laid off soon.

  8. Helpful (5)

    "Best of both: Great Technology and Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Andover, MA
    Former Employee - Anonymous Employee in North Andover, MA
    Approves of CEO

    I worked at BeyondTrust full-time (More than a year)

    Pros

    Top notch market vision leveraging in-house development on top of key acquisitions to deliver a comprehensive PAM solution that actually works and solves diverse privilege management needs. Knowledgeable peers and supporting managers that know when to get involved to assist in goals.

    Cons

    With a broad product portfolio, it can be easier to become a champion of one vs. a trusted advisor for the full suite.


  9. Helpful (6)

    "Customer relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BeyondTrust full-time (Less than a year)

    Pros

    Decent wage and flexible on work hours

    Cons

    All about numbers how many calls and emails did you make today not how efficient your time is spent.

    Advice to Management

    Customers don't want to be constantly harassed by repeated follow up calls and emails. Only contact with pertinent purpose otherwise you are spamming. Build relationships not a call center mentality.


  10. Helpful (5)

    "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at BeyondTrust full-time (More than a year)

    Pros

    Great work environment, honest/supportive management, lots of opportunity to grow.

    Cons

    I don't have any downsides.


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