Big Boy Restaurants Reviews | Glassdoor

Big Boy Restaurants Reviews

Updated May 30, 2017
60 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Keith E. Sirois
20 Ratings

60 Employee Reviews

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Pros
  • It's a great company to deal with customers face to face and work flexible hours (in 4 reviews)

  • good food, nice hospitality, clean nice environment (in 3 reviews)

Cons
  • Long hours, no recognition, food always takes forever to get (in 5 reviews)

  • Rush hours are always the worst time (in 3 reviews)

More Pros and Cons

  1. "Big Boy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operating Partner in Alpena, MI
    Former Employee - Operating Partner in Alpena, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Big Boy Restaurants full-time (More than 3 years)

    Pros

    Great Bonus Incentive, great team

    Cons

    Extensive working weeks, required 60+ hours/ week


  2. "Big Boy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Clio, MI
    Former Employee - Server in Clio, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Big Boy Restaurants (More than 3 years)

    Pros

    The buffet brings a lot of guests in.

    Cons

    Very typical of a breakfast restaurant.

  3. "Mount Pleasant Big Boy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef in Mount Pleasant, MI
    Current Employee - Chef in Mount Pleasant, MI
    Recommends
    Neutral Outlook

    I have been working at Big Boy Restaurants full-time (More than 10 years)

    Pros

    Good teamwork, flexible scheduling, friendly co-workers.

    Cons

    Inexperienced management, full time considered 30 hours a week.

    Advice to Management

    Keep working on your craft and don't give up.


  4. "Good review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Lincoln Park, MI
    Former Employee - Waitress in Lincoln Park, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They gave us really good hours and we had a lot of repeat customers so we made good tips

    Cons

    Unfortunately they were under staffed so you would come in and get stuck closing even if you weren't scheduled to close and they didnt ask they told you

    Advice to Management

    To ask your employees to stay after their scheduled not to tell them


  5. "Horrible"

    Star Star Star Star Star
    Former Employee - Server in Warren, MI
    Former Employee - Server in Warren, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Honestly not many pros at all. It would be a good place for a new server to start because it does not get very busy.

    Cons

    ~Managers were terrible
    ~Food is bad and everyone has a complaint about it
    ~Inadequate training

    Advice to Management

    Don't get so frustrated in busy times. Employees should feel comfortable coming to you at all times, not scared of you.


  6. "Part time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish Washer in Grayling, MI
    Current Employee - Dish Washer in Grayling, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Big Boy Restaurants part-time (More than a year)

    Pros

    Good Job and Good Food.

    Cons

    I have nothing for this part.


  7. "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser Host Cashier in Burbank, CA
    Former Employee - Busser Host Cashier in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Big Boy Restaurants part-time (Less than a year)

    Pros

    -There is free food during breaks
    -Friendly staff, most people are willing to help when asked
    -Cool customers sometimes
    -Lively atmosphere

    Cons

    -High stress level due to constant busyness
    -Depending on the manager on duty, some can be highly unhelpful
    -Uncool customers, complaining about trivial things is frequent
    -Really low pay for employees, yet the General Manager makes over 200K a year

    Advice to Management

    Help out your staff

  8. "Very disappointing"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Coldwater, MI
    Former Employee - Anonymous Employee in Coldwater, MI

    I worked at Big Boy Restaurants full-time (More than a year)

    Pros

    Enjoyed working with the staff and guest.

    Cons

    Corporate does not take the time to listen to staff. Not enough proper training.

    Advice to Management

    Stop and remember the people in the restaurants are humans not robots!


  9. "Dirty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Hartland, MI
    Former Employee - Server in Hartland, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Big Boy Restaurants full-time (More than a year)

    Pros

    I loved working here because of the regular customers that would come in everyday. Sunday brunch is well worth working.

    Cons

    Dirty. The dishes and floors are filthy
    They also sell questionable food. The owners are greedy.

    Advice to Management

    Clean up and take care of your regular customers. People trust you to provide a service. Quit the short cuts.


  10. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clare, MI
    Former Employee - Anonymous Employee in Clare, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Big Boy Restaurants full-time (More than 3 years)

    Pros

    They treat employees like family, good opportunity to make a lot of money.

    Cons

    A lot of side work, dealing with unhappy customers

    Advice to Management

    Treat employees well and they will work extra hard for you


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