Big Fish Games Reviews | Glassdoor

Big Fish Games Reviews

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Found 179 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
34%
Approve of CEO
Jeff Karp
9 Ratings
Pros
  • "Excellent work-life balance (haven't crunched once)(in 31 reviews)

  • "Good advancement opportunity, relaxed work environment, management has a vision for growth(in 22 reviews)

Cons
  • "Customer Service department is terribly run(in 6 reviews)

  • "Limited mental health coverage, though it would be beneficial for customer support staff as we deal with upset customers daily(in 5 reviews)

More Pros and Cons
  1. Helpful (2)

    "Opportunities Abound"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Big Fish Games full-time for more than 6 years

    Pros

    - Major growth opportunities - Excellent work-life balance (haven't crunched once) - Transparent leadership - Fun, nice, passionate coworkers - Stable product gives job security

    Cons

    - Pay is a little less than competitive - Social casino isn't the most exciting genre to work in

    Advice to Management

    You've got a lot of talented, creative folks; remember to give them outlets to express it.

  2. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Disapproves of CEO

    I worked at Big Fish Games full-time

    Pros

    -Office has somewhat of a laid-back atmosphere - Lunch provided once a month - Fully stocked snack area and a game room

    Cons

    - Difficult to be passionate about the product - Work gets monotonous - Pay not competitive

  3. "BFG"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer-II in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big Fish Games full-time for more than 4 years

    Pros

    Great Work life balance, great building.

    Cons

    Hard to move around the company.

  4. Helpful (3)

    "Decent Place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Big Fish Games full-time for more than 2 years

    Pros

    Ideal location and casual work environment

    Cons

    lacks team organization, communication and procedural practices.

  5. "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Big Fish Games full-time

    Pros

    Culture and work-life balance

    Cons

    Salary is below industry standard

    Advice to Management

    None

  6. Helpful (1)

    "Job itself is easy, but not fulfilling. Get out of the department if you don't want to become stagnant."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Representative 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Big Fish Games full-time for more than a year

    Pros

    Simple game plan: send 60 emails per day (8 per hour), send an additional 1 email per hour to earn a $300 bonus once a month. If you meet expectations you can work from home one day a week. New building and awesome location. Overtime hours are readily available. Casual dress, awesome culture.

    Cons

    You'll have to work at least one weekend day. This department is actively encouraged not to speak out loud, and regularly gets noise complaints from the salaried employees that surround the space in offices with doors (meanwhile, their conversations regularly distract us). You're not considered an important worker to the company (more like a name and number), and you won't find yourself invested in how well the...

    Show More

    Advice to Management

    Find a way to justify paying your employees more. Help your employees that want out of the department to find opportunities within the company. Consider an additional work from home day or more flexible scheduling for commuting with closures. If we're not in the office as often there's less of a chance we can bother the important employees with our presence or by how well the department is groomed.

  7. "Not a lot of growth for entry level positions"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Big Fish Games full-time

    Pros

    Feels great to pride ourselves on excellent customer service. Good insurance Awesome coworkers

    Cons

    Low pay Limited mental health coverage, though it would be beneficial for customer support staff as we deal with upset customers daily. Bonus incentives are lacking for hourly workers.

  8. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Big Fish Games

    Pros

    1. Good work life balance 2. Nice co-workers 3. Competitive pay

    Cons

    1. Top level management are not qualified enough to be where they are. 2. Not a lot of room to grow as an engineer 3. They never have plans for more than 2 months in future. 4. You will never solve any challenging engineering problem here.

    Advice to Management

    1. Have a clear viaion for the engineering organization. 2. Reward hard working people

  9. Helpful (4)

    "Decent perks, poor upper management."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NOC Technician in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Big Fish Games full-time for more than 2 years

    Pros

    Great for learning new tech Reasonable compensation

    Cons

    Upper management is quick to fire employees with little or no coaching Upper management does not listen to direct managers Company gets bought and resold every 3-5 years Currently owned by an Australian Slot Machine Manufacturer Original Company founder Paul Thelen has left the company

    Advice to Management

    Consider coaching your employees before terminating them. You've lost talented techs due to missed coaching opportunities.

  10. Helpful (1)

    "BFG Product Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Seattle, WA

    I worked at Big Fish Games full-time for more than 4 years

    Pros

    Good Work Life Balance. Nice people.

    Cons

    There were many times that I wished we were more decisive.

Found 179 reviews