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Big Fish Games Employee Reviews about "upper management"

Updated Oct 27, 2020

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Found 14 of over 255 reviews

3.3
52%
Recommend to a Friend
Pros
  • "great work life balance you will get from here(in 41 reviews)

  • "Casual work environment, very flexible work schedule, great co-workers(in 24 reviews)

  • Cons
  • "Upper management seemed disconnected with the employees that work under them and it didn’t feel like they really cared(in 14 reviews)

  • "Ideas and improvements are blocked off by inept middle management(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 4.0
      Former Employee, more than 3 years

      Good while it lasted

      Sep 4, 2020 - Localization Specialist in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Casual environment, supportive management, great work/life balance.

      Cons

      Games lacking, upper management not as involved and huge layoffs with no notice.

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    2. 1.0
      Current Employee, more than 10 years

      Do not recommend.

      Oct 27, 2020 - Prefer Not to Say in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent PTO and full holiday week around Christmas. Free soda and coffee/tea Orca card Most of the people are smart/fun to be around Office is in a cool location (not that it matters during COVID anyways)

      Cons

      Constant layoffs. The last one was 250 people. Some white male execs keep being promoted every quarter though no-one sees their value Almost no diversity in upper management HR is there to protect execs, not regular employees. There is a straight-up lying about how the business is doing. Compensation is lower than average in the industry and career development is nonexistant and almost discouraged (especially for women). Glass ceiling is real here.

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      5 people found this review helpful
    3. 4.0
      Former Employee, more than 5 years

      Great culture but poor management

      Jan 14, 2020 - Contract Administration Specialist (Reassigned to 904231) in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a fairly relaxed environment where the company gives you a chance to be heard and be creative. The company was open to promoting folks from all stages. I have many coworkers that had great success in being promoted. They gave employees opportunities to learn and grow. The people were amazing. Going to work felt like going to a big hang out with all my family and friends. This is what kept me going. All in all a fun environment with great perks and a great location.

      Cons

      This might contradict what I said above. I really enjoyed working there but my comment here is one thing that needs to be pointed out. Management wasn’t the best. Most decisions were made from the top down and the vp of the in house studio at the time made poor decisions which caused several game sun setting or flat out not being released. Upper management seemed disconnected with the employees that work under them and it didn’t feel like they really cared.

      5 people found this review helpful
    4. 3.0
      Former Employee, more than 5 years

      Tenure at Big Fish Games

      Sep 16, 2020 - Software Development Engineer In Test (SDET) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - They gave me the space to learn an entire career - Benefits were ok

      Cons

      - Upper management has been awful for a long time and they cannot seem to get their stuff together.

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    5. 2.0
      Former Employee, more than 5 years

      Poor place to work

      Sep 17, 2020 - Producer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of good folks who are trying to make the best out of dwindling resources

      Cons

      Poor communication from upper management has made this a poor place to be.

      1 person found this review helpful
    6. 2.0
      Current Employee, more than 3 years

      Toxic Culture

      Jun 19, 2019 - Anonymous Employee in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depending on your role, pay is reasonable. Location near the waterfront close to the heart of the city.

      Cons

      When the the CEO of the company walks the floors to take an inventory of who leaves before 5pm, you know you're in for a toxic work culture. Culture is defined from the top and you'll quickly see how that toxicity has trickled down through the ranks. If you take a job here, always be prepared to make an exit because there is no telling when you'll have enough and quit or if you'll get fired because you wouldn't sacrifice your integrity to get ahead. This kind of culture will bring out the worst in some folks and you'll see good people become completely different because they are either in self-preservation mode, or see an opportunity to get ahead. Think carefully if you decide to work here because there are people put in charge that use intimidation and coercion to achieve their own goals. I have seen upper management harass their workers, speak inappropriately in many instances, and intimidate and work you to exhaustion in order to make you quit on your own. Even after informing HR from multiple sources, nothing has been done to remove or mitigate this toxicity. Although this type of environment is not unique to any company, I believe simply, that these are the values that this company currently upholds.

      15 people found this review helpful
    7. 2.0
      Current Employee, more than 3 years

      Upper management doesn't care about employees, it's all about $$$$

      Jun 21, 2019 - Customer Service Representative in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great/hilarious coworkers, sometimes there's free food, the work itself isn't hard but it's tedious, public transit costs are covered 100%, associate managers and senior reps in CS are super supportive and work tirelessly to help us, sometime get to just chit-chat with great customers that play the games.

      Cons

      Absolutely no work/life balance unless you can afford to live in Seattle (lol), no competitive pay/stagnant wages, upper management only cares about making us a "billion dollar company," no job security since they're planning on outsourcing our department to India within the next year or so despite the fact that there's other options to "better reach our players faster", upper management will boast about how great your department is before gutting it. All they care about is making more money and "better aligning with Aristocrat (parent company)."

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      10 people found this review helpful
    8. 1.0
      Former Employee, more than 8 years

      Going down like the Titanic under Jeff Karp's money-hungry, non-vision.

      Jul 21, 2019 - Production in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free mixed nuts Some cool co-workers Overseas travel Good location although expensive garage space

      Cons

      The very worst upper management I've ever experienced. There is no creative vision, no idea how to grow the company other than to fast follow other ideas, and it's very clear that the top wants to take their bonuses and leave a shell of the company behind. Anyone with brains is looking for a seat in the life boat. Karp is well-known for being the nastiest person in the industry, and he's earned that title. HR does literally nothing to stop the toxic nature of the workplace except offer you a tissue and a now, now dear.

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      16 people found this review helpful
    9. 1.0
      Former Employee, more than 5 years

      Terrible

      May 3, 2019 - Producer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some nice people work there.

      Cons

      A terrible group of upper management who don't care about people. Turnover has been nonstop because people keep leaving or getting fired without warning or cause. They are ageist and sexist. They set employees up to fail on a regular basis. They are experts in gaslighting employees into believing they lack skills. Goals and direction are chaotic, unclear, and inconsistent. Goalposts are moved so consistently it's impossible to get promoted.

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      14 people found this review helpful
    10. 2.0
      Former Employee, more than 1 year

      Decent perks, poor upper management.

      Oct 24, 2018 - NOC Technician in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for learning new tech Reasonable compensation

      Cons

      Upper management is quick to fire employees with little or no coaching Upper management does not listen to direct managers Company gets bought and resold every 3-5 years Currently owned by an Australian Slot Machine Manufacturer Original Company founder Paul Thelen has left the company

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      8 people found this review helpful
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